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HomeMy WebLinkAbout05/24/2022 - Work Session - Meeting MaterialsSALT LAKE CITY COUNCIL AGENDA WORK SESSION ONLY May 24,2022 Tuesday 1:00 PM Council Work Room 451 South State Street Room 326 Salt Lake City,UT 84111 SLCCouncil.com No Formal Meeting Please note:A general public comment period will not be held this day.This is the Council's monthly scheduled briefing meeting.Item start times and durations are approximate and are subject to change at the Chair’s discretion. Welcome and public meeting rules In accordance with State Statute and City Ordinance,the meeting may be held electronically.After 5:00 p.m.,please enter the City &County Building through the main east entrance. The Work Session is a discussion among Council Members and select presenters.The public is welcome to listen.Items scheduled on the Work Session or Formal Meeting may be moved and /or discussed during a different portion of the Meeting based on circumstance or availability of speakers. Please note:Dates not identified in the FYI -Project Timeline are either not applicable or not yet determined.Item start times and durations are approximate and are subject to change at the Chair’s discretion. Generated:09:16:51 The Council has returned to a hybrid meeting approach.The hybrid meeting enables people joining remotely or in-person to listen to the Council meeting and participate during public comment items. Agenda &Registration Information:For more information,including Webex connection information,please visit www.slc.gov/council/virtual-meetings.(A phone line will also be available for people whose only option is to call in.) Public Health Information:Masks are no longer required in City Facilities,but are welcome for any attendees who prefer to continue using them.We will continue to monitor the situation take any reasonable precautions for the public and staff. Work Session Items Click Here for the Mayor’s Recommended Budget for Fiscal Year 2022-23 1.Informational:Updates from the Administration ~1:00 p.m. 10 min. The Council will receive information from the Administration on major items or projects in progress.Topics may relate to major events or emergencies (if needed),services and resources related to people experiencing homelessness,active public engagement efforts, and projects or staffing updates from City Departments,or other items as appropriate. FYI –Project Timeline:(subject to change per Chair direction or Council discussion) Briefing -Recurring Briefing Set Public Hearing Date -n/a Hold hearing to accept public comment -n/a TENTATIVE Council Action -n/a 2.Fiscal Year 2022-23 Budget:Department of Public Services ~1:10 p.m. 45 min. The Council will receive a briefing about the proposed Department of Public Services budget for Fiscal Year 2022-23. FYI –Project Timeline:(subject to change per Chair direction or Council discussion) Briefing -Tuesday,May 24,2022 Set Public Hearing Date -Tuesday,April 19,2022 Hold hearing to accept public comment -Tuesday,May 17,2022 and June 7,2022 at 7 p.m. TENTATIVE Council Action -TBD 3.Fiscal Year 2022-23 Budget:Department of Public Lands ~1:55 p.m. 45 min. The Council will receive a briefing about the proposed Department of Public Lands budget for Fiscal Year 2022-23. FYI –Project Timeline:(subject to change per Chair direction or Council discussion) Briefing -Tuesday,May 24,2022 Set Public Hearing Date -Tuesday,April 19,2022 Hold hearing to accept public comment -Tuesday,May 17,2022 and June 7,2022 at 7 p.m. TENTATIVE Council Action -TBD 4.Fiscal Year 2022-23 Budget:Fire Department ~2:40 p.m. 45 min. The Council will receive a briefing about the proposed Fire Department budget for Fiscal Year 2022-23. FYI –Project Timeline:(subject to change per Chair direction or Council discussion) Briefing -Tuesday,May 24,2022 Set Public Hearing Date -Tuesday,April 19,2022 Hold hearing to accept public comment -Tuesday,May 17,2022 and June 7,2022 at 7 p.m. TENTATIVE Council Action -TBD 5.Tentative Break ~3:25 p.m. 20 min. FYI –Project Timeline:(subject to change per Chair direction or Council discussion) Briefing -n/a Set Public Hearing Date -n/a Hold hearing to accept public comment -n/a TENTATIVE Council Action -n/a 6.Fiscal Year 2022-23 Budget:Fleet Fund ~3:45 p.m. 30 min The Council will receive a briefing about the proposed Fleet Fund budget for Fiscal Year 2022-23,which provides vehicles,fuel,and vehicle maintenance and repair services for all City departments. FYI –Project Timeline:(subject to change per Chair direction or Council discussion) Briefing -Tuesday,May 24,2022 Set Public Hearing Date -Tuesday,April 19,2022 Hold hearing to accept public comment -Tuesday,May 17,2022 and June 7,2022 at 7 p.m. TENTATIVE Council Action -TBD 7.Fiscal Year 2022-23 Budget:Sustainability Department and Refuse Fund ~4:15 p.m. 30 min. The Council will receive a briefing about the proposed Sustainability Department budget and Refuse Fund for Fiscal Year 2022-23. FYI –Project Timeline:(subject to change per Chair direction or Council discussion) Briefing -Tuesday,May 24,2022 Set Public Hearing Date -Tuesday,April 19,2022 Hold hearing to accept public comment -Tuesday,May 17,2022 and June 7,2022 at 7 p.m. TENTATIVE Council Action -TBD 8.Fiscal Year 2022-23 Budget:Non-Departmental Fund ~4:45 p.m. 40 min. The Council will receive a briefing about the proposed Non-Departmental Fund budget for Fiscal Year 2022-23,which accounts for transfers to other funds,grants,and other special revenue funds that do not belong to particular City departments. FYI –Project Timeline:(subject to change per Chair direction or Council discussion) Briefing -Tuesday,May 24,2022 Set Public Hearing Date -Tuesday,April 19,2022 Hold hearing to accept public comment -Tuesday,May 17,2022 and June 7,2022 at 7 p.m. TENTATIVE Council Action -TBD 9.Fiscal Year 2022-23 Budget:Golf Fund ~5:25 p.m. 30 min The Council will receive a briefing about the proposed Golf Fund budget for Fiscal Year 2022-23. FYI –Project Timeline:(subject to change per Chair direction or Council discussion) Briefing -Tuesday,May 24,2022 Set Public Hearing Date -Tuesday,April 19,2022 Hold hearing to accept public comment -Tuesday,May 17,2022 and June 7,2022 at 7 p.m. TENTATIVE Council Action -TBD 10.Dinner Break ~5:55 p.m. 30 min. FYI –Project Timeline:(subject to change per Chair direction or Council discussion) Briefing -n/a Set Public Hearing Date -n/a Hold hearing to accept public comment -n/a TENTATIVE Council Action -n/a 11.Fiscal Year 2022-23 Budget:Insurance and Risk Management ~6:25 p.m. 20 min. The Council will receive a briefing about the proposed Insurance and Risk Management fund budget,which accounts for employee insurance plans,for Fiscal Year 2022-23. FYI –Project Timeline:(subject to change per Chair direction or Council discussion) Briefing -Tuesday,May 24,2022 Set Public Hearing Date -Tuesday,April 19,2022 Hold hearing to accept public comment -Tuesday,May 17,2022 and June 7,2022 at 7 p.m. TENTATIVE Council Action -TBD 12.Fiscal Year 2022-23 Budget:Justice Court Department ~6:45 p.m. 20 min. The Council will receive a briefing about the proposed Justice Court Department budget for Fiscal Year 2022-23.The Justice Court handles misdemeanor criminal citations,small claims,traffic citations and traffic school for moving violations. FYI –Project Timeline:(subject to change per Chair direction or Council discussion) Briefing -Tuesday,May 24,2022 Set Public Hearing Date -Tuesday,April 19,2022 Hold hearing to accept public comment -Tuesday,May 17,2022 and June 7,2022 at 7 p.m. TENTATIVE Council Action -TBD 13.Fiscal Year 2022-23 Budget:Unresolved Issues TENTATIVE - The Council will receive a briefing about unresolved issues relating to the proposed budget for Fiscal Year 2022-23. FYI –Project Timeline:(subject to change per Chair direction or Council discussion) Briefing -Tuesday,May 24,2022 Set Public Hearing Date -Tuesday,April 19,2022 Hold hearing to accept public comment -Tuesday,May 17,2022 and June 7,2022 at 7 p.m. TENTATIVE Council Action -TBD Standing Items 14.Report of the Chair and Vice Chair Report of Chair and Vice Chair. 15.Report and Announcements from the Executive Director Report of the Executive Director,including a review of Council information items and announcements.The Council may give feedback or staff direction on any item related to City Council business,including but not limited to scheduling items. 16.Tentative Closed Session The Council will consider a motion to enter into Closed Session.A closed meeting described under Section 52-4-205 may be held for specific purposes including,but not limited to: a.discussion of the character,professional competence,or physical or mental health of an individual; b.strategy sessions to discuss collective bargaining; c.strategy sessions to discuss pending or reasonably imminent litigation; d.strategy sessions to discuss the purchase,exchange,or lease of real property, including any form of a water right or water shares,if public discussion of the transaction would: (i)disclose the appraisal or estimated value of the property under consideration;or (ii)prevent the public body from completing the transaction on the best possible terms; e.strategy sessions to discuss the sale of real property,including any form of a water right or water shares,if: (i)public discussion of the transaction would: (A)disclose the appraisal or estimated value of the property under consideration;or (B)prevent the public body from completing the transaction on the best possible terms; (ii)the public body previously gave public notice that the property would be offered for sale;and (iii)the terms of the sale are publicly disclosed before the public body approves the sale; f.discussion regarding deployment of security personnel,devices,or systems;and g.investigative proceedings regarding allegations of criminal misconduct. A closed meeting may also be held for attorney-client matters that are privileged pursuant to Utah Code §78B-1-137,and for other lawful purposes that satisfy the pertinent requirements of the Utah Open and Public Meetings Act. CERTIFICATE OF POSTING On or before 5:00 p.m.on Friday,May 20,2022,the undersigned,duly appointed City Recorder, does hereby certify that the above notice and agenda was (1)posted on the Utah Public Notice Website created under Utah Code Section 63F-1-701,and (2)a copy of the foregoing provided to The Salt Lake Tribune and/or the Deseret News and to a local media correspondent and any others who have indicated interest. CINDY LOU TRISHMAN SALT LAKE CITY RECORDER Final action may be taken in relation to any topic listed on the agenda,including but not limited to adoption,rejection,amendment,addition of conditions and variations of options discussed. The City &County Building is an accessible facility.People with disabilities may make requests for reasonable accommodation,which may include alternate formats,interpreters,and other auxiliary aids and services.Please make requests at least two business days in advance.To make a request, please contact the City Council Office at council.comments@slcgov.com,801-535-7600,or relay service 711. Administrative updates May 24, 2022 Last week This week April 19 –May 24 Last week This week COVID -19 update Current status summary An average of 339 cases per day were reported in Salt Lake County, a 46 percent increase from the average two weeks ago. Despite the increase, community levels in Salt Lake County are still considered low based on hospitalizations and deaths. www.slc.gov/feedback/ Regularly updated with ways to engage with the City. Community Engagement Highlights Transportation •Virginia Restriping •Survey opened www.slc.gov/mystreet/virginia •2100 South Reconstruction •Intercept Surveys tomorrow Sustainability •Waste Rate Increase •www.slcgreen.com/rates •Mailers landed last week •Electric Vehicle Ready Ordinance •Open comment period as begun •Through June 3rd Housing Stability •HUD 2022-2023 Annual Action Plan •CDBG, HOME, ESG, and HOPWA •Public Comment period May 25th –June 24th 2022 Homelessness Update: HRC and Overflow Occupancy May 9th -13th STH -1000 West Men's HRC STH -King Women's HRC STH -Miller Mixed HRC Total Shelter Capacity 300 200 200 700 Avg number of beds occupied/night 289 194 197 681 Avg number of beds unoccupied/night 11 6 3 19 Avg % of beds occupied/night 96.3%97.1%98.6%97.2% Avg % of beds unoccupied/night 3.7%2.9%1.4%2.8% Cleaning and Abatements Victory Road Followup this week Kayak Court Fri May 20th @ Jordan River Justice Court Ruff Haven Jordan River Commission GREENbike Next Resource Fair: June 10th-Location TBA Homelessness Update Contact/ Intake: 801-990-9999 HB 440/ C.O.M. Process May-Funding/ Operator discussions (ongoing) June-Present ranked list to full COM July-COM vote on proposed site(s) Aug-COM present choice(s) to COG Sept 1 -Deadline for feasible plan submission Oct-Opening of overflow(s) Winter Overflow Shelter Update COUNCIL BUDGET STAFF REPORT CITY COUNCIL of SALT LAKE CITY SLC Budget FY23 TO:City Council Members FROM:Allison Rowland Public Policy & Budget Analyst DATE:May 24, 2022 RE: FY2023 BUDGET – PUBLIC SERVICES DEPARTMENT - UPDATED MAYOR’S RECOMMENDED BUDGET PAGES: Key Changes, 44. Department Overview, 211 to 218. Staffing, 276 to 281 UPDATED: Several changes were made to the staff report after it was initially forwarded to the Council based on additional information from the Department. These are marked in red text below. The Public Services Department is charged with managing and administering services to the public, through its Streets and Compliance Divisions, as well as support services to virtually every other City function, through the Facilities Services, Engineering, Administrative Services Divisions, and the Fleet Enterprise Fund. The proposed Fiscal Year 2023 (FY23) budget for the full Public Services Department would reach nearly $70 million, which is 12% ($7.5 million) higher than in FY22. As in other departments this year, the increase primarily reflects increases to Personal Services costs, that is, salaries, merit changes, and insurance rate changes. Because the Public Services Department is one of the largest, with over 300 FTEs, this amount is large, more than $4.4 million. The proposed budgets of the Public Services Divisions that are supported by the general fund are reviewed in this report; the Fleet Fund is briefed separately. General Fund Budget. Together, the FY23 budgets for the five Public Services Divisions that are supported by the general fund are proposed to reach nearly $39.5 million, which is 15% ($5.1 million) higher than in FY22. Each of the Divisions would see an increase, ranging from 8%, up to 41% (see figure below). Item Schedule: Briefing: May 24, 2022 Budget Hearings: May 17, June 7 Potential Action: June 14 (TBD) Department of Public Services 2 Streets Facility Services Engineering (in CAN FY21) Compliance Admin. Services $0 $2,000,000 $4,000,000 $6,000,000 $8,000,000 $10,000,000 $12,000,000 $14,000,000 $16,000,000 FY21 Actuals FY22 Adopted FY23 Recommended Trends in Public Services Funding The Fleet Fund is briefed separately Staffing. The full-time employees (FTEs) in these Public Services Divisions are expected to rise to 261 in FY23. This total includes 23 who would be paid with ongoing revenue from FOF for Streets, and three homeless encampment “Rapid Intervention Team” positions that were funded by Federal ARPA grants in FY22, whose salaries would be transferred to FOF’s Public Safety rubric. Proposed new employees for FY23 would include six paid from the general fund, and another six in FOF. These positions are funded for only 10 months, which means additional ongoing funds would be needed for their fully annualized salaries in FY24. See each Division for additional detail. Staff note: Some clarification is needed for several proposed new FTEs that appear in the MRB with incomplete information. Staff will work with Public Services and the Finance Department for further information. In response to a Council staff question, the Department stated that “all new positions proposed are responding to the growth experienced in the City and its demand for municipal services, and could be considered as critical to accomplish the Department’s mission.” Vacancies. The Department reports that “a challenging and highly competitive labor market has impacted recruitment and retention, from entry-level to professional positions. Services have not been suspended but in many cases the public experiences increased wait and response times.” In addition to the compensation-related measures proposed across the City, the Public Services budget includes a pay increase for part-time workers, primarily school crossing guards, which totals $44,524. The Council may wish to ask how many employees would be affected by this increase and whether it is sufficient to attract and keep the part-time workers the Department needs. BACKGROUND AND ADDITIONAL INFORMATION A.Public Utilities and Contractual Charges. Unlike many other City departments, Public Services is responsible for paying expenses whose ultimate size is largely determined by other departments. The primary example are utilities bills for departments that are housed in the City County Building and Plaza 349. Facilities pays for public EV charging. Streets pays street signal electricity costs. Several other departments—Fire, Police, and Public Lands—along with most enterprise funds, do pay their own utilities. Budgeting in the face of this variety is further complicated by year-to-year fluctuations that depend on Department of Public Services 3 weather conditions, the City’s new asset purchases, contractual changes, and more. With FY22 spending that surpassed $13.3 million, precise budget forecasts are challenging. Several years ago, at the Department’s request, the Council adopted an approach that funds Utilities and Contractual Increases for Public Services on an annual basis. By explicitly placing anticipated amounts for these items in the annual budget, the Department avoids the mid-year need to shift funding from approved areas into what are essentially predictable but unfunded expenses. Now, the annual Utilities and Contractual budget request is based on CPI plus proposed rate increases for public utilities. Fuel costs have been separated out from other Utilities this year because of the special volatility that can result in much larger price swings than the other two categories. Estimates for Utilities and Contractual Changes FY22 Adopted FY23 Recommended Utilities Increases 128,500 464,000 Contractual Increases 115,100 340,500 Fuel 96,709 Total 243,500 901,209 In FY22, the Department offered the following caveat on these estimates: “Both Public Lands and Public Services monitor utility, and all other operational expenses, on a monthly basis and shift budgets as necessary across the Department to cover utilities, which are for the most part non-discretionary expenses. And at times in the past, we have requested budget amendments. For FY22, contractual budgets are being watched very closely due to the effects of COVID in the market for many items, especially contracted services and construction materials.” B.Public Services Department /Administrative Services ($3,297,887, 18 FTEs). In a significant City administrative reorganization in FY22, nearly half of the divisions in Public Services at the time were separated to form a new Public Lands Department. This change also moved the Youth and Families Division from Public Services to the Department of Community and Neighborhoods (CAN), and CAN’s Engineering Division was moved to Public Services. The goal of moving Engineering, as stated in the that budget, was to “bring general fund asset development and management together under one leadership structure.” The result is five Public Services Divisions: Streets; Facilities Services; Engineering; Compliance; and Administrative Services. 1.Goals and Metrics. Public Services reports that each Division establishes its own goals and metrics, with the overall Department will be focusing on four strategic goals this year: o Optimizing construction project delivery; o Promoting and participating in a City-wide capital planning effort; o Developing a culture that embraces diversity, equity and inclusion; and, o Consolidating intra- and interdepartmental programs. The Department’s strategic goals from FY22 are being carried on, through the leadership transition. The recently-confirmed Director provided the following assessment: Department of Public Services 4 a. Create a life-cycle picture of capital assets from conception to renewal: Although not at the ideal level of funding, moderate success has been accomplished as this year the CDCIP board has recommended funding for the Facilities’ 10 year Capital Asset Replacement Plan. b. Improve emergency capabilities: Multiple employees in the Department have received FEMA sponsored training. In addition, COOP plans for each Division have been reviewed over the past year making necessary adjustments to include pandemic response and telecommuting alternatives for bad air quality days. c. Continue critical workforce evolution planning: The Department has been successfully filling most supervisor and lead worker positions with internal talent. However entry-level positions, as well as certain trades positions, continue to be difficult to fill. The plan is to continue to incorporate apprenticeships as a strategy to succession. d. Optimize technology tools for asset management and forecasting: Using more of the full power and capability of CARTEGRAPH OMS software to streamline work order management and customer surveys. Skyspark, a predictive diagnostics software, allows us to predict failures so work orders are being created before a shutdown. This effort expands the life cycle of our assets and improve customer service, reducing downtime of any equipment. e. Invest in diversity, inclusion, and equity work to support both employees and the public they serve: The Department recognizes past inequities and has implemented diversity and inclusion in all hiring, promotion, reclassification policies and procedures. Especially in offering career opportunities and mentoring of those not previously provided these opportunities. 2.Staffing. New staff proposed would include the following. Three new FTEs, with the Division total increasing from 15 to 18. 10-month salaries 12-month salaries Deputy Director 161,069 193,283 Safety Coordinator 98,815 118,578 Financial Analyst 106,175 127,410 C.Streets Division ($15,042,306, 113 FTEs). The largest Division in Public Services would remain so, with 38% budget growth and three new FTEs proposed. (Note: Streets is separate from the Transportation Division located in the Community and Neighborhoods Department.) The Streets Division provides snow plowing, street sweeping for storm water management, and traffic signals maintenance—all of which require after-hours response capacity. In addition, the Division provides all roadway painting (including crosswalks); maintenance activities such as pothole patching and chip seal projects; and significant asphalt road maintenance. In FY22, the City initiated an ongoing concrete street maintenance program to complement its asphalt street maintenance program, which serves the vast majority of City streets. The Division stated that “As part of the bond projects, Engineering is also paving numerous local streets with concrete in place of asphalt. This increases the service life of a road while reducing the annual maintenance costs for those road segments.” (For additional information on asphalt versus concrete street surfaces, see Attachment C1.) The Division’s primary goal with the FY23 proposed budget is to provide vital maintenance of the transportation infrastructure. It will use metrics as follows to track its progress: Department of Public Services 5 Number of asphalt road lane miles treated Number of potholes filled Percentage of annual signal inspections completed Response time for service calls on traffic signals 1.Funding. In addition to general fund revenue, the proposed budget would allocate $5.2 million of the City’s Funding Our Future (FOF) revenue to the Streets Division to enhance care for the City’s roads (see figure below). Most of this amount ($3.5 million) would go to the Streets repair crew and one-time equipment replacement costs, which are covered in the Fleet Fund staff report. FOF Streets funding would also cover three new FTEs, adding to the existing 20: two Traffic Maintenance Operator and a Traffic Signal Technician, as well as their program and equipment expenses (see New Programs, below). Trends in FOF Streets Funding FY2021 Actual FY22 Adopted FY23 MRB Streets Crew (includes reclass)1,550,937 1,604,237 1,831,998 Streets Crew Supplies (including inflationary adjustment, and supplies for concrete street work)785,348 985,348 985,348 Fuel 16,746 16,746 16,746 Fleet Maintenance (Fleet)138,500 138,500 138,500 Streets Fleet Equipment [One Time]-950,916 1,700,000 Concrete maintenance Equipment -58,000 0 Concrete Road Maintenance Initiative [One Time]-69,500 0 Traffic Sign & Marking Maintenance FTEs (2) 138,460 Program Expenses 20,000 Equipment (Fleet)133,000 Traffic Signal Maintenance FTE 83,175 Program Expenses 16,300 Equipment (Fleet) 170,300 TOTAL $4,891,531 $6,123,247 $5,233,827 3.Staffing. The Division’s overall number of employees would rise slightly in the proposed budget. Salaries of the three new FTEs mentioned listed in the FY23 MRB with 10-month salaries, and the ongoing costs for FY24 are calculated below as well. “Rolling vacancies” have been present throughout the past year, with two positions (Concrete Finisher, and Asphalt Equipment Operator) open for over two months. 10-month salaries 12-month salaries Sales Tax Option: Traffic Maintenance Operator (2)158,460 190,152 Sales Tax Option: Traffic Signal Tech 99,475 119,370 Total $257,935 $309,522 4. New Programs. The Division provided the following information on the two new programs planned for Streets: Department of Public Services 6 f.Expansion of Traffic Signal Maintenance Initiative. “The addition of an FTE Traffic Signal Technician provides the capacity necessary to meet the increased maintenance demand created by the increase of additional devices and enabling an overall increase to the level of service provided to all devices in the City. The current number of devices each technician is responsible for exceeds the number recommended by the Federal Highway Administration. An additional FTE Signal Technician would reduce the total number of intersections each tech is responsible for which allows for more time to be allocated to each device. Additionally, creates the ability to complete annual PMI cycles and provides the capacity to complete plan set reviews, final walkthrough inspections, and other additional tasks. This request also includes $170,300 for Fleet equipment of an aerial lift truck for this position.” g.Traffic Marking Maintenance Expansion Initiative. “The significant workload increases from the expanded surface treatment program and striping layout changes that require the Signs and Markings Program to layout and paint these markings. This increased maintenance demand has exceeded our current capacity and impedes the ability to complete all annual maintenance cycles including devices imperative to safety such as crosswalks and stop signs. The addition of two FTE Traffic Maintenance Operators will provide the service level increase necessary to meet the demand of the current workload. This request also includes $133,000 for Fleet equipment of two (2) service body utility trucks for these positions.” 5.Fees Outside the Consolidated Fee Schedule (CFS). The Division reports that the only fee included in the CFS is the placement of orange flags at crosswalks. Revenue is collected from the Concrete Program (Residential 50/50 and Commercial), but it is not in the CFS. No revenue is collected for special event sweeping, parade route temporary striping, and displaced parking (temporary signage installation). 6.Efficiencies. Streets has been implementing Cartegraph, the asset management system, which has led to more efficient and productive operations. With the ability to track and analyze daily operations data with Cartegraph, the Division can make real-time adjustments and has created new processes to improve output, accountability, and efficiency. Street signs and signals projects have been updated this year and standardized to reduce future maintenance costs. All cost-saving measures previously implemented will be continued with the adoption of this budget. The Council may wish to discuss with the Administration a contingency plan in case actual sales tax revenue does not match budgeted amounts. D.Facilities Services Division ($10,809,352, 52 FTEs). The key goals for the Facilities Services Division are the following: - Maintain the overall Facilities condition index for City-own and occupied buildings - Timely response to service work orders - Reduce the energy used by a building in relation to its area - Successful operation of the Rapid Response Team 1.Funding. As noted above, in addition to general fund revenue, the proposed budget would allocate $5.2 million of the City’s Funding Our Future (FOF) revenue to the Streets Division. The remaining amount, $390,552, from the Public Safety rubric, was approved by the Council in FY22 Budget Amendment #4 for the Community Commitment Program Rapid Intervention Team, which was previously funded by ARPA. This Facilities Services Division program is considered a pilot, as equipment and personnel needs are being assessed as the program Department of Public Services 7 becomes fully established. The Department will coordinate with the HEART team to identify any additional funding needs. 2.Staffing. During the FY22 budget process, the Division stated that it would need additional staff in the future: “Each new square foot of public plaza, business district, or building requires staffing. Currently, Facilities is not able to fully meet its work order completion goals because staff are spread thin. After-hours response to vacant buildings is expensive both in time and actual OT and call-out pay. We did not request new FTE’s in the FY22 budget but anticipate needing them soon. The proposed addition of Engineering in Public Services, management of additional vacant buildings, and the proposed requests for bond and ARPA funding will require Facilities to add more project support staff in future years.” Five new FTEs are proposed to be added for FY23. Staff will work with Public Services and the Finance Department to clarify information. 10-month salaries 12-month salaries Sr. Project Manager - Facilities 139,160 166,992 Operations Manager - Business Districts – Facilities $123,479 $148,175 District Supervisor Approved in FY22 Budget Amendment #4 Beautification Maintenance Workers (2)Approved in FY22 Budget Amendment #4 The Council may wish to ask the Division how many additional employees would be ideal for FY23. 3.New Responsibilities. Two new properties will become part of Facilities’ maintenance inventory in FY23; $48,000 is included in the MRB to cover ongoing expenses. The Division states that they expect the soon-to be-completed 300 North Bridge, to have minimal needs for now and proposed funding would cover the maintenance contract for the elevator, preventative maintenance on ice melt systems, and landscaping. The Fisher Carriage House also is scheduled to be activated with new programing this summer, and maintenance is projected to be covered with this funding, as well. 4.Cost savings. To save costs, Facilities will resume the Phase III water saving measures and reduce 20% on grass controllers and 10% on trees and shrubs. E.Engineering Division. The key goals for the Engineering Division are the following: - Expand project volume capacity - Improve project delivery turnaround time - Streamline project budget support The Division reports that measures that have historically been tracked are: Project bid count (up from 40 to 45) and public way permits issued (flat from last year at 2,600), and metrics added for tracking in FY23 are: Closed out construction projects (50), constituent complaints addressed (50), processed contractor amendments (90), projects surveyed (40), average days to execute construction contract (45). Commented [A1]: soon-to-be-completed, expecting its operation late Summer, early Fall. Department of Public Services 8 5.Staffing. The staffing document lists two new Division FTEs, but the information is not consistent with that information. Staff will work with Public Services and the Finance Department for further clarification. 10- month salaries 12-month salaries Sr. Project Manager - Engineering 142,290 170,748 Engineering GIS/Asset Management Specialist – erroneously listed as a new position in the Staffing Document Reclassification, not new FTE 7.Efficiencies. The Division notes that the new FTEs that support project delivery will reduce project delivery time. It also reports that it is constructing 300 West to be 20 feet narrower than its current width. This should reduce the future pavement maintenance costs for the road segment between 900 South and 2100 South. The 20 feet of reduced width on the roadway is within the current 300 West right-of-way, and this space will be used to widen and improve sidewalks, widen, and improve the park strips and install a cycle track (bike path separated from the road with a barrier of some sort) behind the new curb and gutter. These amenities will remain City property. Note: These improvements will be more expensive to maintain as cycle-tracks require different equipment to maintain than roads. The department estimates that with less roadway to maintain the impact to the budget may be neutral, but the Council may wish to confirm understanding that equipment is available to maintain a cycle-track. Compliance Division. FY23 goals for the Compliance Division include the following: - Increased school crossing coverage with dedicated crossing guards. - Consistent response time to safety-related calls for service - Equitable parking enforcement throughout the City 1.Staffing. No additions or reductions in staffing levels are proposed for FY23. The staffing situation in Compliance appears to have improved relative to the past several years. Only one enforcement officer position has remained for more than two months during the fiscal year. Still, Compliance continues to cover eligible school crossings because recruiting and retaining crossing guards has posed a challenge year after year. This may put the division in a vulnerable position if staffing levels fall below the minimum required. To address this risk, the Division reports that it is diversifying its recruitment strategies, including the creation of a short video to showcase its culture and employee story to encourage more applicants. Their social media is used to post open jobs, and they will attend job fairs when these become available. Additionally, they are evaluating increasing the hourly rate to $17.00 per hour to recruit and retain crossing guards. 2.Efficiencies. Parking pay stations are due to be replaced in FY23. The Compliance Division reports that it will work with the Transportation Division in CAN on new curb management strategies to optimize the placement of parking pay stations. The modernization of parking pay stations is expected to provide a more reliable and cost-efficient service to the City and the users of the metered parking spaces. Given the difficulties experienced six or seven years ago, when the City last replaced its parking pay stations, the Council may wish to request additional information on this process and its expected results, including whether it will be a new RFP or just an improvement on the existing system. Department of Public Services 9 In addition, with a 75% fully electric fleet, Compliance continues to save on fuel expenses. 3.Parking Enforcement. Metered parking and increasing on-street parking usage is noticeably rising back to pre-pandemic levels. Enforcement of metered stalls was higher in 2021 than it was in the same period in 2020, with 30% more citations issued for expired or non-paid meters. The Division reports show a steady increase in meter usage and revenue. COUNCIL RETREAT – PROJECTS & PRIORITIES At the Council retreat on January 25th, Council Members discussed a variety of policy projects that are of particular interest, and will likely affect either the City as a whole or individual Districts. Below is a list of those topics that related in some way to this Department budget. The Council may wish to ask for any updates the Department representatives may have on any of the projects or if there is funding that could help move a related item ahead. 1) Homelessness a) Encampments, also non-Council role / steps i) Number of camping locations around the City ii) Related issues & response iii) Identify solutions, outreach needs, resource barriers, models used in other cities, etc. iv) Services for people in the camps Note: The City continues to schedule resource fairs for both cleaning and offering services and assistance to people living in homeless camps. There are a number of points needing coordination with other stakeholders. 2) Business & Procurement a) Review procurement policies for higher preference to environmental companies, and small/minority/women owned businesses b) Apprenticeship opportunities 3) Air Quality & Environment a) Inland Port i) Continued City role, involvement ii) Assessing the impact of the project ATTACHMENTS Attachment C1. Information on Asphalt versus Concrete Street Surfaces. Department of Public Services 10 Attachment C1. Information on Asphalt versus Concrete Street Surfaces. What are the advantages and disadvantages of each surface? Why not pave all roads with concrete? Concrete is a rigid pavement and does not rely on the soil below it for support. Concrete roads do not require routine maintenance for it to reach its life span. Any maintenance required is usually in areas that have cracked and spalled and need to be replaced to keep the road whole. Asphalt, on the other hand, is a flexible pavement and relies on the rigidity of the soil below for the required support. Asphalt flexes every time a vehicle drives over the road. As asphalt ages, it loses its flexibility. To keep the asphalt flexible, routine maintenance requires the coating of the asphalt with a slurry seal. The slurry seal helps to rejuvenate the surface by reducing the brittleness of the asphalt. Concrete pavement costs more to install, but less cost is required to prepare the soil below the concrete pavement. Concrete pavement needs very little routine maintenance while asphalt pavement should have a slurry seal every 4 years or so. The current cost of a slurry seal is around $15,000 per lane mile. Asphalt pavement costs less to install, but costs more to install the soil below correctly since the asphalt relies on the soil strength for support. All things considered, concrete pavement does cost more per square foot than asphalt pavement. In terms of installation costs, concrete and asphalt prices flux with the market. In today’s market with the increase in crude oil the cost to install a concrete pavement road is only slightly higher than the cost to install an asphalt pavement. The two significant drivers to using concrete are as follows: -Concrete pavement on roads with higher speeds tends to be noisy. Staff takes that into consideration when determining concrete versus asphalt, and -Engineering works closely with Public Utilities on where and when to install concrete versus asphalt. A utility break below a concrete pavement is much more costly to repair that a break below an asphalt pavement. Engineering will not propose a concrete pavement if the utilities below the road are aged and may need to be repaired/replaced in an immediate time frame. Information from FY22 on the Concrete Road Maintenance program. There are 186 lane miles of concrete roads with more in the planning stage. Concrete roads are more expensive than asphalt roads to build but last longer and do not need the same types of surface treatments to keep them in good condition. Repairs to them, however, are not as easy as with asphalt roads and are very expensive. The proposed program is designed to prevent those repairs by providing preventive maintenance (cleaning and sealing joints) and limited slab repair to eleven lane miles annually. Not all of the 186 lane miles need treatment every year. The program anticipates a 12-18 year maintenance cycle, so the plan is to address older roads first based on OCI information in Cartegraph. It is important to note that the program is only available because Streets was able to find efficiencies in their asphalt road program to free up employees during the winter season to perform the work. The request is for $80,000 in ongoing materials and $127,500 in one-time equipment ($69,500 for smaller equipment in the Streets budget; $58,000 for larger equipment is in the Fleet budget). It is important to clarify that this is not the ideal concrete road maintenance program, but it is one that can be done with existing FTEs, thanks to efficiencies found and available labor hours because of milder winters.” The Streets Division can perform preventive maintenance on concrete streets, as well as limited slab repair, but large slab removal and replacement must be done by a contractor managed by the Engineering Division. Streets does not fund sidewalk, curb, and gutter replacement, other than through the 50/50 program, and the Department of Public Services 11 completion of 25 to 30 ADA ramps each year. Sidewalk, curb, and gutter replacement projects are funded in the Capital Investment Program (CIP). PUBLIC SERVICES DEPARTMENT General Fund | FY23 Council Budget The S-Line, maintained by Facilities DEPARTMENT OVERVIEW Mission Statement: Public Services is a team of professionals who value integrity, diversity, and equity. We are committed to providing essential municipal services and accessible public spaces for Salt Lake City by investing public funds effectively, efficiently, and sustainably to make life better throughout the community. Administrative Services Compliance Engineering Facilities Fleet Streets ORGANIZATIONAL STRUCTURE Department Director Jorge Chamorro Compliance Damian Choi Fleet Nancy Bean Facilities Jim Cleland Streets James Aguilar (Acting) Deputy Director; Operations Vacant City Engineer Matthew Cassel Deputy Director; Capital JP Goates (Acting) Engineering Mark Stephens Safety Program Kristen Shulsen Admin Services Communications; Finance; Technology; Strategic Planning Workforce Evolution Planning Work to recruit, train, and grow the workforce we will need Technology & Data Optimize technology tools for asset management, transparency, and forecasting Diversity, Equity, & Inclusion Invest in DEI work to support our employees and the public FY23 STRATEGIC GOALS Emergency Preparedness & Safety Improve emergency capabilities and resiliency Capital Planning Create a lifecycle picture of capital assets from conception to renewal IMPACTS OF GROWTH Project Delivery Managing an unprecedented amount of project funding Operational Additional infrastructure and population contributing to maintenance needs Safety Expanded support for internal and public-facing City functions •$87M road reconstruction bond halfway completed •FY22 CIP in process: ~$23M; FY23 CIP proposed: ~$25M •Two potential bonds equaling ~$187M in capital projects •Over $1M received each of the last three years in CIP funds for Capital Asset Replacement Plan •Recent incorporation of Rapid Intervention Team •Increasing maintenance and construction demands on SBD & CBD •Expansion of street amenities, sidewalks, and median enhancements •Growing number of downtown residents and activities •Expansion of internal Safety Program, serving 900 employees –up from 500 •Increasing number of safety markings, signs, and signals to support more diverse modes of mobility FY23 INITIATIVES Project Delivery Operational Safety Improve the efficiency and coordination of project delivery Improve the essential services we provide to residents and visitors Expand and improve the safety of our employees and the community Initiatives aim to help manage and plan for the impacts of growth on the department as well as progress strategic goals. PROJECT DELIVERY INITIATIVES Engineering Division Fleet Needs (one-time cost) FY23 (10 months + one-time costs) FY24 Ongoing (12 months) Senior Project Delivery Manager ---$142,290 $163,720 Financial Analyst ---$113,175 $132,000 Facilities Division Senior Project Delivery Manager $35,000 $139,160 $165,400 Totals $35,000 $394,625 $461,120 Administrative Services Division Fleet Needs (one-time cost) FY23 (10 months + one-time costs) FY24 Ongoing (12 months) Department Deputy Director ---$161,069 $192,300 Facilities Division Business Districts Operations Manager $35,000 $123,479 $146,600 New Facilities Maintenance Increase ---$48,000 $48,000* Totals $35,000 $332,548 $386,900 OPERATIONAL INITIATIVES FFKR ARCHITECTS *first-year estimate, subject to change SAFETY INITIATIVES Administrative Services Division Fleet Needs (one-time cost) FY23 (10 months + one-time costs) FY24 Ongoing (12 months) Safety Coordinator (PS, PL, Y&F)---$98,815 $117,600 Streets Division (FoF eligible) Traffic Signal Maintenance Expansion - Technician $170,300 $99,475 $116,100 Traffic Sign & Marking Maintenance Expansion –Two Operator II (2 FTEs)$133,000 $158,460 $186,200 Totals $303,300 $356,750 $419,900 Questions & Comments FY23 Public Services Department Thank you! BUDGET PROJECTIONS Considering upcoming projects, strategic goals, current challenges, and recommended initiatives for FY23, the following initiatives have been projected for the next two fiscal years. FY24 Initiative Projections •Enhanced Bicycle/Pedestrian Facility Maintenance •Specialized delineators, paint, signals, etc. •Engineering Senior Project Manager (Bond Funded) •Facilities Project Delivery Support FTEs •Safe School Crossing Education Program FY25 Initiative Projections •Replacement of 50-50 Sidewalk Program •Streets Overlay Program COUNCIL BUDGET STAFF REPORT CITY COUNCIL of SALT LAKE CITY SLC Budget FY23 TO:City Council Members FROM:Allison Rowland Public Policy & Budget Analyst DATE:May 24, 2022 RE: FY2023 BUDGET – PUBLIC LANDS DEPARTMENT - UPDATED MAYOR’S RECOMMENDED BUDGET PAGES: - Key Changes, 42-43; Department Overview, 203-210; Staffing, 273-276 UPDATED: Several changes were made to the staff report after it was initially forwarded to the Council based on additional information from the Department. These are marked in red text below. OVERVIEW The proposed Fiscal Year 2023 (FY23) budget for the Department of Public Lands, including the Golf Fund would reach nearly $39 million in FY23, which is 37% ($10.5 million) higher than in FY22. The sharp increase would be due primarily to a $5 million increase in the Golf Division, as well as $2.7 million more in the Trails & Natural Lands Division, and $2.5 million more in the Parks Division. Golf Parks Trails & Natural Lands Urban Forestry Public Lands Administration $- $2,000,000 $4,000,000 $6,000,000 $8,000,000 $10,000,000 $12,000,000 $14,000,000 $16,000,000 FY21 Actuals FY22 Adopted FY23 Recommended Trends in Public Lands Funding Item Schedule: Briefing: May 24, 2022 Budget Hearings: May 17, June 7 Potential Action: June 14 (TBD) Department of Public Services 2 As in other City departments, higher Personal Services costs (merit changes, salary, and insurance rate changes) would account for a large share of the overall increase in the Department of Public Lands, fully 40% of the total ($4.2 million). This is due to the relatively large number of fulltime employees (FTEs), 177, listed in the FY23 Mayor’s Recommended Budget (MRB). Note: The Golf Division is an Enterprise Fund, briefed separately, whose budget is supported primarily by revenue for services offered. The remaining Public Lands Divisions are supported by the general fund and detailed here. A. General Fund Budget. The Public Lands Department was created in 2022, when the Public Services Department was split into two, with five existing divisions shifting to Public Lands, including the Golf Enterprise Fund. The total proposed FY23 Public Lands Department budget would reach nearly $24.2 million dollars, 23% higher than the FY22 budget, not including the Golf Fund (the remainder of this staff report excludes the Golf Fund). The Parks Division would continue to receive the lion’s share of the budget in FY23, at nearly 58% of the total ($14.0 million). As noted earlier, the increase for the Trails & Natural Lands Division would be larger in dollar terms, but that total would amount to much less, at $3.9 million (see figure below, and additional information on each Division elsewhere in this report). Proposed Changes in Department of Public Lands Divisions FY22 Adopted FY23 MRB Change FY22-FY23 FTES FY22 FTEs FY23 Parks 11,529,668 13,981,304 2,451,636 78 81 Trails and Natural Lands*1,302,175 3,947,665 2,645,490 7 30 Urban Forestry 2,846,418 3,455,849 609,431 15 18 Public Lands Administration 3,073,610 2,856,963 (216,647)187.35 145.35 Total $18,751,871 $24,241,78 1 $5,489,910 1187.3 5 1434.3 5 * Note: This Division is incorrectly identified as Planning and Ecological Services in the FY23 MRB. B. Staffing Levels. 1.New Positions. The proposed budget would add 8 new FTEs to the Public Lands Department on an ongoing basis. Of these, 20 are Park Rangers of different levels, 18 of which were approved by the Council in FY22 Budget Amendment #4. Note that apart from the Park Rangers, most of these positions are funded for less than one full year, which means additional funds would be needed to maintain the staffing level in FY24. The remaining 6 include a Board and Community Council Liaison, a Program Coordinator for the Fisher Mansion Carriage House, a Groundskeeper for the disc golf course, an arborist, an office tech, and a tree maintenance area forester. See Division summaries below for additional information on these proposed FTEs. 2.Vacancies. Staff vacancies are an ongoing difficulty for the Department of Public Lands. Turnover is frequent at some levels, and vacancies often remain unfilled for more than three months due to the time involved in the hiring process and market competition for skilled labor. The Department reports that “Unfilled part time and seasonal positions have had a significant impact on the maintenance level of our parks. To protect core operations the Parks Division has shifted some staffing to place workers where there is immediate high need, for example, in the SLC Cemetery to prep for Memorial Day or to irrigation repairs for spring start up.” All five Divisions are creating Department of Public Services 3 training positions for succession planning because of the tight labor market. Currently there are no redundancies in some critical positions. The Council may wish to ask how the Department plans to staff up to use the additional $2 million for parks maintenance (located in CIP, from Funding our Future). This policy question could also apply to the item below. 3.Seasonal Staff. Seasonal positions also have become increasingly difficult to fill, and the seasonal nature of some maintenance work also often delays filling positions. Currently, the Parks Division has 74 part-time/seasonal employees on payroll for Spring 2023. The Division needs 115 part-time seasonal staff to fill all positions. The primary unfilled positions are groundskeepers. Duties of a groundskeeper include weed removal, garbage removal, litter control, mowing, trimming, edging, mulching, watering trees, irrigation repairs and mulch. The FY23 MRB proposes raising the minimum starting wage for seasonal positions from $13.15 to $17.00 per hour to make it more competitive. This would require $554,707 in new, ongoing funding. The Department notes that without the pay increase, Public Lands would remain the lowest paying City department for hourly/seasonal employees (see Attachment C1). BACKGROUND, ADDITIONAL INFORMATION AND ADDITIONAL POLICY QUESTIONS A.Public Utilities, Fuel, and Contractual Charges. Unlike many other City departments, Public Lands is responsible for paying its utilities, contractual charges, and fuel for the Department. (Golf could be considered an exception to this rule for enterprise funds. See the Golf Enterprise Fund Staff Report for May 24, 2022.) Public Lands pays utilities on infrastructure it maintains, such as watering and lights in parks, some park strip irrigation, irrigation on roundabouts and on traffic islands. Year-to-year fluctuations depend on weather conditions, the City’s new asset purchases, contractual changes, and more. When the Public Lands Department was split from the Public Services Department in FY22, the Council extended the approach used in Public Services to fund Utilities and Contractual Increases on an annual basis. By explicitly placing anticipated amounts for these items in the annual budget, the Department can avoid the mid-year need to shift funding from approved areas into what are essentially predictable but unfunded expenses. Now, the annual Utilities and Contractual budget request is based on the Consumer Price Index (CPI) plus proposed rate increases for public utilities. FY23 MRB Public Lands Estimates for Utilities, Contractual Increases, Fuel FY22 FY23 Utilities Increases 162,500 332,157 Contractual Increases (“Dept Inflationary Costs”)79,000 391,468 Fleet Fuel 162,938 Total $886,563 B.Proposed Maintenance Funding for New Properties. In FY22, the Council approved the Administration’s proposal to add ongoing maintenance funding for newly acquired properties, including new CIP- and impact fee-funded projects that will be completed and delivered to Public Lands. The inclusion of this funding in the MRB was considered an important step toward clarifying and covering the Department of Public Services 4 effect of new properties on the Department’s overall budget. Note that the FY23 MRB does not propose funding for all the properties acquired in FY22. At the request of Council staff, the Department forwarded the complete list with cost estimates (see Attachment C2). The FY23 MRB proposes funding the following “New Properties & Amenities”: FY23 MRB Estimates for New Properties & Amenities FY23 Cost FTEs Months of salary FY24 cost (12- month) Islands & Medians Seasonal Staff 81,400 81,400 Roots Disc Golf Sr Groundskeeper 57,702 1 9 76,936 Seasonal Staff 29,000 29,000 Program Expenses 39,237 39,237 Fisher Mansion Carriage House Recreation Program Coordinator 62,307 1 9 83,076 Program Expenses 1,500 1,500 Seasonal Program Assistant & Activation & Materials 35,000 35,000 TOTAL $306,146 2 $346,149 The Council may want to consider whether to include expanded amenities in the same category as new properties, or as different to the extent they may not always reflect past funding decisions by the Council. The Council may wish to ask how additional new or expanded properties acquired in FY22 will be maintained. C.Public Lands Administration ($2,856,963, 14.35 FTEs). 1.Goals and Metrics. The key goals and corresponding metrics for Public Land Administration are listed in the figure below. Goals Metrics Stewardship: Preserve, protect, maintain, improve, and enhance natural areas, park lands and our urban forest. Ratio of maintained acres per maintenance FTE; trails staff per system trail mile; percentage of properties with formal restoration; maintenance budget per acre. Equity: Equitably accessed public spaces, shaped by the character and diverse community Percentage of SLC residents living within ½ mile walk of park; community engagement opportunities. Livability: Our communities, public and private partners and staff work together to create safe, active, and inclusive public green spaces. Increase Friends of park/trail/cemetery volunteer groups; number of park and natural area stewardship volunteers The Council may wish to inquire how it will be informed of performance on the metrics listed. 2.Staffing Changes. The total number of FTEs in this Division would drop from 178.35 to 1145.35, with five transferring to other Public Lands Divisions, and one new position. (Note: The staffing document in the MRB appears to contain an error, with Parks Usage Coordinator listed as Department of Public Services 5 “Transferred to Parks Division,” but one FTE appearing in the FY23 tally. Removing this position results in a total of 145.35 FTEs). According to the Department, the new position (referred to in different parts of the MRB as “Public Outreach & Info Liaison,” “Board & Community Council Liaison,” and “Boards & Commissions Council Liaison,”) would serve as: “[…] the critical connection between SLC Public Lands staff and the PNUT Board and its sub- committees. The Liaison will ensure that the PNUT board operates within the parameters of the Salt Lake City Code and the board’s by-laws, assisting the Chair and Vice-Chair as needed. They will be responsible for board recruitment and retention. In addition the liaison will also work with Community Council Chairs to facilitate staff responses to inquiries, requests for presentations and information distribution including articles for CC newsletters and changes to Public Lands properties within their districts.” The nine-month salary for this FTE would be $64,446, which equates to $85,928 for 12 months. The Council may wish to clarify the correct title for this position so it can be consistent in budget adoption documents. D.Parks Division ($13,981,304, 81 FTEs). The Parks Division is charged with oversight and care of all City Parks, the Salt Lake City Cemetery, and the Regional Athletic Complex. 1.Goals and Metrics. The Division’s key goal is to preserve, protect, maintain, improve, and enhance park lands. The metrics it uses to assess its progress are the following: 1. Parks Maintenance budget per acre 2. Parks Ratio of maintained acres per FTE 3. Cemetery Maintained Acres 4. Cemetery Maintenance budget per acre 5. Cemetery Ratio of maintained acres per FTE 6. RAC Maintained Acres 7. RAC Maintenance budget per acre 8. RAC Ratio of maintained acres per FTE 9. RAC Economic Impact (Calendar Year) The Council may wish to inquire how it will be informed of performance on the metrics listed. 2.Staffing Changes. a.FTEs. The budget proposes one new for this division, and two transfers from other Public Lands divisions. A new Senior Groundskeeper funded for 9 months at $57,702 ($76,936 for 12 months) would join one transferred from Trails & Natural Lands, while a Parks Usage Coordinator would be transferred from Public Lands Administration. b.Islands and Medians Seasonal Staff Crew ($81,400). The budget includes a separate funding line item for additional seasonal staff to address the growing need for islands and medians maintenance. The department indicates that with over 80 parcels, spring and summer start up and maintenance is extremely time consuming due to the many locations and mobilization time it takes to unload and load equipment at each site. Department of Public Services 6 3.Vacancies. The Parks Division is where staffing shortages and vacancies are being felt most acutely. It reports that it “has experienced low application turnout in 2021-22. General labor positions such as senior grounds keepers and grounds keepers are difficult to fill, including seasonal, and part-time positions.” It is working with Human Resources for recruitment opportunities but meanwhile, “The public will observe lack of weed maintenance on City-owned property (not parks properties). Residents may also see delayed response to park repairs to park amenities, as well as reduced park, island, and median maintenance due to lack of filled positions.” 4.New Efficiencies. In 2021-22, the Salt Lake Cemetery was able to convert an older central control irrigation system to a more efficient watering system for watering turf and landscapes. This was funded with the division’s budget and will continue with the adopted budget. 5.Unfunded Maintenance. The Parks Division will assume or has already assumed maintenance responsibilities for several public properties that are new or redeveloped in FY22. These properties are the result of land acquisitions, recently funded Capital Improvement projects, or externally funded grant projects. These will increase maintenance responsibilities following project completion. As noted in section B, above, without funding, the new properties acquired will not receive needed maintenance. The Council may wish to ask how the additional $2 million from funding our future (contained in CIP), may help with some of these issues. See Attachment C2. 6.Weed Abatement. The complaint-based weed abatement on City-owned properties was formerly funded through a Community and Neighborhoods fund. Those funds are no longer available, and no funding exists within Parks to backfill. In response to a staff question, the Division provided the following information on what would be required to reinitiate a year-round program (see figure). 2 Three-quarter-ton pickup trucks $75,818 1 One-ton dump truck 55,541 1 trailer 12,915 1 Kubota Flail Mower 47,335 Total One-Time Cost:$191,609 2 Full Time Weed Abate Techs (grade 16)162,800 6 Seasonal Employees 95,394 Associated materials & supplies 30,450 Fleet Fuel 6,000 Fleet Maintenance 5,000 Total Ongoing Cost:$299,644 Total Cost:$491,253 The Council may wish to ask if weed-abatement is contemplated in the $2 million from FOF for additional parks maintenance. 7.Effects of Drought. In response to a staff question, the Parks Division stated that it will remain in stage two of the water shortage contingency plan. The priority will be to water trees, sports fields, and special event areas. The cemetery will be watered until Memorial Day, but after that water will be scaled back. The public will see yellowing grass in the parks, commons areas, and islands. 8.Regional Athletic Complex (RAC). Department of Public Services 7 Note: Council staff has requested updated revenue and expenses for FY21 and FY22, and projections for FY23 and will provide these figures to the Council. Department of Public Services 8 Past-Year Budgets for Regional Athletic Complex Actual s FY17 Actuals FY18 Actuals FY19 FY20 Adopted FY21 MRB Revenue $536,428 $635,933 $510,088 $613,457 $497,719 Expenses -$1,099,788 -$1,082,445 -$1,113,916 -$1,057,085 -$1,095,385 General Fund Subsidy $563,360 $446,512 $603,828 $443,628 $597,666 E. Trails & Natural Lands Division ($3,947,665, 30 FTEs). Note: This Division is incorrectly identified as Planning and Ecological Services in the FY23 Mayor’s Recommended Budget book. 1. The Department provided the following information about this Division: “For many years, investments in restoration and maintenance of Salt Lake City’s urban nature parks and natural areas have been minimal, and many of these spaces have been on a trend of prolonged ecological degradation. The proposed budget helps to remedy this shortfall in restoration and maintenance resources by providing dedicated funding for several new and existing properties, which is expected to help [Trails and Natural Lands] begin to reverse the process of degradation. However, this process will take time and removal of noxious weeds, trash and waste clean-up, erosion control, signage and amenity replacement, and a variety of other maintenance items expected by the public and partner agencies like the Salt Lake County Noxious Weeds Program will take several years to address.” 2.Goals and Metrics. The overall goals of Trails & Natural Lands Division are listed in the figure below: Goals Metrics Increase the capacity and expertise in the Division. Metrics: Acres per Natural Resources staff; system trail miles per recreational trails staff Make progress toward clearly defined restoration and enhancement objectives Metrics: Number of native species planted annually in SLC public lands; number of Council Districts with an active biodiversity enhancement project; weed-impacted acreage treated for noxious invasive weeds; and percent of trail maintenance issues addressed/corrected Improve the quality and impact of signature planning & capital projects Metric: Percent of Foothills Trail System completed Build lasting connections with nature through diverse and impactful community engagement. Metrics: Number of people participating in interpretive programs or activities; number of Community Parks with nature programs Department of Public Services 9 The Council may wish to inquire how it will be informed of performance on the metrics listed. 3.Staffing Changes. This Division would grow considerably in the FY23, from 7 to 30 FTEs, some of which were approved in Budget Amendment #4. These include the following changes. The Division states that “with the proposed funding of the Recreation Program Coordinator, the team will work closely with the newly implemented Public Lands Ranger Program both of which will utilize the newly renovated Fisher Mansion Carriage House acquisition, master plan development, preparation of grant applications, capital development and deferred maintenance projects, and park and trail design.” a. The new Park Rangers program is being established in the Trails and Natural Lands Division. The Council approved 18 new positions in FY22 Budget Amendment #4, including one Park Ranger Manager, one Park Ranger Supervisor, four Park Ranger Leads, and 12 Park Rangers. Two more Park Rangers FTEs are proposed the FY23 MRB. Staff is clarifying the budget amounts for these two new FTEs. (For more on the new Park Ranger program see section 4 below.) b. In addition, the FY23 MRB proposes funding the following new positions: i One Recreation Program Coordinator, funded for 9 months at $62,307 ($83,076 for 12 months). This position would increase educational, interpretive, and recreational activities and programs, as well as access to information about the Jordan River Parkway Trail and water trail. In 2019, the Council approved funding the renovation of the Fisher Carriage House to provide office space for Public Lands outreach and engagement staff, and to offer recreational programming along the Jordan River. ii One Public Outreach Information Liaison. Staff is confirming the salary for this FTE, and whether is the same as one referred to elsewhere as “Recreation Program Assistant who will support and expand interpretive and recreational programming along the Jordan River.” On May 23, the Department confirmed this is the same FTE as the one above. iii One Office Facilitator. Staff is confirming the salary for this FTE. On May 23, the Department indicated this position is part of the Park Ranger Program FTEs from BA #4. c. Three additional FTEs would be transferred to the Trails and Natural Lands Division from Public Lands Administration. 4.Park Rangers. The new Park Rangers are a key part of the City’s efforts to reduce or eliminate crime and antisocial behaviors in parks, golf courses, trails, and natural lands. amendment to work toward making people feel welcomed and safe in the City's parts, deterring inappropriate activity, reducing the number of vandalism incidents as well as other related activities. a.Funding. During FY22, the Council approved $1,914,200 in salaries and $218,400 for equipment and supplies, providing the ongoing funding needed to put this program in motion. This amount includes an Office Facilitator. The FY23 MRB proposes three modifications to the current process: - adding two more Park Rangers (bringing the total to 20). - shifting the funding of eight of these FTEs from the General Fund to Funding Our Future sales tax revenue and adding $18,000 in new program expenses, Department of Public Services 10 under the rubric of “public safety.” The Council’s decided to expand this definition to include elements of the City’s public safety alternative response models, like Park Rangers, in FY22. - reallocating funds within the Park Ranger program to cover the Foothill Trails, which were not initially part of the program. b.Current Status. The Department reports that three of the four Lead Rangers, as well as the Office Facilitator positions have been filled, and their first day in the office will be Tuesday, May 31. Along with the Park Ranger Manager and Supervisor, they are now working to fill the remaining 12 Park Ranger positions, and first round interviews were held May 18-20. After training an initial group to ensure that the Park Rangers understand their roles and duties, they may begin to work in the parks by mid-summer. The precise date depends on how quickly they are able to hire and adequately train members of this initial group of rangers. The metrics to assess the effectiveness of the park rangers are also under development at this time. They include: i.Several avenues for the park users to engage with and offer feedback on the ranger program, from QR codes to online surveys and social media participation. ii.Purchase of a software application. The Department describes this as one that will be used not only for leadership to assign tasks to the rangers in any given park during their shifts but also to offer an opportunity for the rangers to submit information back to the program manager and supervisor in real time. This information will range from parking and maintenance issues that the rangers are noticing in the parks, to being able to report a positive interaction they have with a park user. All of this data will be aggregated into a daily report that can be automatically sent to all interested parties. They also will be working closely with SLC PD and Dispatch so that the efforts of the park rangers support the work these agencies do to serve the community. The Council may wish to ask the Administration how the park rangers will coordinate with other diversified response teams in other departments, like the Downtown Ambassadors program, the Fire Department’s MRT & CHAT team, and the Rapid Response Team. 5.Park Ambassadors. During last year’s budget discussions, Public Lands reported that it had contracted with a company called Pal American to perform Park Ambassador duties until the Park Ranger program could be organized and employees hired and trained for their duties. This service was to be spread across parks, and include the following: providing services during league play at Pioneer Park; opening and closing park restrooms; sweeping parks for needles and other drug paraphernalia; performing homeless outreach regarding resources, shelters and job opportunities; and providing customer-oriented support to make City parks, trails, and natural lands more inviting. Department of Public Services 11 The Council may wish to ask whether the Park Ambassador program will be continued once the Park Rangers program is fully operational, and about the funding for this program. F. Urban Forestry Division ($3,455,849, 18 FTEs). 1. The Department indicates that the Urban Forestry Division “intends to increase the quality and capacity of tree preservation, tree maintenance, and tree planting service delivery. The proposed budget will enable the UF Division to sustain currently elevated tree planting levels, while allocating additional staff resources to tree preservation efforts (including plan review, site inspections, and insect/disease management). These increased services can easily be tracked in the Urban Forestry Division’s tree inventory software. Metrics pertaining to tree pruning, planting, inspections/plan review, and tree health treatments will all demonstrate the increased service capacity that results from the proposed budget.” 2.Staffing. The Urban Forestry Division is proposed to grow from 15 to 18 FTEs in the proposed budgets. Positions include a. Tree Maintenance Area Forester – 9 Months - $71,964 b. Crew Arborist – (staff is clarifying – the MRB indicates this will be funded with “transferred budget”) c. Office tech - (staff is clarifying – the MRB indicates this will be funded with “transferred budget”) The department provided the following information regarding these staffing additions: “The addition of another Area Forester will result in significantly greater capacity to conduct development/construction plan reviews and inspections. This increase in attention to construction activities will significantly increase the Urban Forestry Division’s efforts to protect mature trees from construction related destruction and ensure that new trees (associated with development) are appropriately installed and cared for. The additional Crew Arborist will result in increased tree maintenance capacity for the urban forestry division and will enable the UF Division to provide individualized tree health treatment services (giving City residents improved tree preservation options).” 3.Additional funding for tree planting ($150,000). The proposed budget includes $150,000 for tree planting to help the City maintain its goal of planting at least as many trees as it removes. Over the past six to seven years, the Council has consistently added funding for this purpose. The Council may wish to confirm with the Division that this would enable the City to plant more trees than it removes. 4.Other budget additions ($142,000). The proposed budget includes $100,000 for office reconfiguration and $42,000 for “program expenses.” The Council may wish to ask for additional information on these line items. 5.Storm Damage/Recovery – The Urban Forestry Division was affected by recent large storm events to a greater degree than many other departments. Note: The following information was provided by the Division in response to a Council staff question about the “storm backlog.” The items referenced in this information are not included in the MRB. Department of Public Services 12 “The Urban Forestry Division’s storm related backlog is sitting at 2,100 trees. To maintain reasonable production and work quality expectations for this quantity of trees, we propose that this work be done via contract and estimate that it will cost $625,000. It will take 4 crews approximately 6 months to complete this work (if we could get 8 crews the work could be completed in as little as 3 months). This investment to service the work backlogs that have resulted from storms over the last 2 years, would enable the Urban Forestry Division to once again service customer tree pruning requests in a timely and high quality manner and even begin to develop a proactive tree maintenance schedule that will ultimately improve the health, safety, and resiliency of the City’s tree canopy. Please Note: The costs provided (to service a backlog of tree pruning), seek to address the combined impacts of 5 different storms that have occurred over the last two years. As periodic tree damaging weather events are reasonably likely to continue to occur, the City may wish to consider setting aside a certain amount of funding that could quickly be accessed for the purposes of Tree Damage Storm Response. Doing so would enable the Urban Forestry Division to put contracts in place (specifically for tree damage storm response), and quickly activate contract crews to expedite clean-up efforts and minimize the impact of storm events on Urban Forestry Division service backlogs. A ‘Tree Damage Storm Response’ fund of $200,000 would provide for the swift activation of four (4) contracted tree crews for approximately 25 workdays, and would serve to protect the City from storm related service backlogs in all but the most severe storm damage circumstance” COUNCIL RETREAT – PROJECTS & PRIORITIES A. Homelessness 1. Encampments, also non-Council role / steps d. Number of camping locations around the City e. Related issues & response f. Identify solutions, outreach needs, resource barriers, models used in other cities, etc. g. Services for people in the camps B. Public Safety & Resident Safety issues 1. Park Ranger program – diversification of safety responses, public education and awareness, also non-Council role / steps C. Land Use & Development 1. Real estate assets a. compile city-owned property inventory, b. inventory review c. Historic Preservation & city programs to incentivize re-use/improvement Department of Public Services 13 d. improvement of land also non-Council role / steps i Fleet Block ii RMP Property on North Temple iii Glendale Water Park iv Wasatch Plunge v Fisher Mansion D. Neighborhood Impact 1. Xeriscaping requirement & water wise landscaping amendments (artificial turf, percentage of plant covering), also non-Council role / steps Note: The Administration is pulling together a working group, an Urban Forestry Action Plan was also transmitted which will intersect with water-wise policy changes. Council staff will also be coordinating an informational video with USU representatives. ATTACHMENTS Attachment C1. City Department Seasonal Employee Analysis Attachment C2. New Properties in Department of Public Lands, FY22 Attachment C1. City Department Seasonal Employee Analysis (based on FY22 employee payroll data) Department Seasonal Count Average Hourly Rate 03000 - Public Svcs 18 $16.50 11400 - Public Utilities 11 $15.36 04050 - Youth & Family 15 $15.00 04000 - Public Lands (GF) 76 $13.66 Attachment C2. New Properties in Department of Public Lands, FY22 Council Staff Question to Department of Public Lands: Could you provide the list of new (FY22) properties to be cared for by Public Lands? Please include cost estimates for their annual maintenance and, if applicable, the number and type of additional staff that would be needed to provide the appropriate level of care. New Properties Delivery Date Ongoing Costs Full Time Employee Part-time/ Seasonal hrs. Fisher Mansion Carriage House 22-Sep $143,600 1 1,471 Cornell & North Riverside Natural Area (T&NL)22-Jun $113,900 0.66 2,350 Mountain View Corridor Trail (Parks) 22-May $71,600 0.33 1,471 Expanded Areas: 100 South Islands (Parks) 22-Apr $4,500 185 9Line Urban Orchard (Parks + T&NL) 22-Oct $15,000 294 Fairmont Park Springs (T&NL)22-Nov $52,200 0.33 1,471 Folsom Trail (Parks)22-May $47,300 0.33 847 Islands & Medians Seasonal Staff Crew Existing $81,400 4,788 Roots Disc Golf & Public Trail (Parks) 22-Apr $148,300 1 1,706 Three Creeks Wetlands (T&NL)22-Dec $52,200 0.33 1,471 Total $730,000 4.0 16,054 * FTE would help oversee seasonal maintenance crews at other nearby sites as well. Department of Public Lands Budget | FY 2023 Council Budget Presentation Stewardship | Livability | Equity Our Mission “Salt Lake City Public Lands shall enhance the livability of the urban environment to ensure that the resources under our management are carefully stewarded and equitably accessible for future generations.” Key Values Public Lands' divisions strive to weave the following three values into every project, decision, and solution Stewardship Preserve, protect, maintain, improve and enhance natural areas, parks, and our urban forest. Livability Work with communities and our public and private partners to create safe, active, and inclusive public green spaces Equity Provide equitably accessed public spaces, shaped by the character of our diverse community Organizational Structure Department Director Kristin Riker Parks Lee Bollwinkel 83 FTE Golf Matt Kammeyer 34 FTE Urban Forestry Tony Gliot 13 FTE Deputy Director; Planning & Trails & Natural Lands Tyler Murdock 7 FTE Projects & Planning Team 3 FTE Trails & Natural Lands 4 FTE Cemetery Parks Maintenance Regional Athletic Complex Graffiti Removal Finance & Accounting Gregg Evans Communications Technology Special Events Permitting Ryen Schlegel 2 FTEBudget | FY 2023 Deputy Director; Operations Carmen Bailey 132 FTE Park Rangers 19 FTE Public Lands 2021 Annual Report Parks 10,249 2,104 11,367 7,015 10,501 Graffiti Removals Snow Removal Hours Hours of Mowing Hours Irrigation Maintenance Hours Park Clean Up Film Permits issued Different Parks hosted a special event Special Permits Issued Special Permit Assistance 93 31 331 427 9.5 126,217 23,600 Road Miles Burials to Date Graves Sold Not Filled 8841 4,420 41 $18,000,000 Reservation Hours Games Played States Represented Estimated in Economic Impact City Cemetery Special Events Regional Athletic Complex Public Lands 2021 Annual Report Urban Forestry 20,070 Park Trees 68,526 Neighborhood Street Trees 4,857,050 $ estimated annual eco-benefit from SLC trees 15.8 MM lbs. of CO2 Removed 102,121 lbs. of Particulate Pollution Saved or Intercepted 25,000+ Vacant Planting Sites 1,060 Emergencies Mitigated 4,486 Service Requests 3,863 Trees Pruned 2,343 Trees Planted 1,313 Trees Removed 12,650 Completed Work Records 2,343 Trees Planted Natural Lands 50% Increase in native plant propagation at four sites. 3 New recreational boat ramps on Jordan River 0 Covid-19 Cases with a team of 12 seasonal field staff City Initiative Priorities & Importance Our Growth, Environment, Community, City Family Big Goals SUSTAIN WELCOME PROTECT GROW CONNECT Sustain quality outdoor spaces that are welcoming, safe and walkable. Provide public green space used by the community, inclusive and reflective of neighborhood and community culture. Provide safe green spaces for the public while protecting iconic, irreplaceable natural resources that keep the city wild. Provide green space and recreation opportunities in relation to population growth. Connecting communities, pedestrians, cyclists, and riders to the City’s green spaces and outstanding natural landscapes. Our City Family: Employee well -being, Prioritize workforce, Recruit & retain best public servants. Nondiscretionary:Utilities: $332,157 Inflationary Contractual: $391,468 Fleet Fuel & Maintenance: $162,938 Seasonal Positions Competitive Wage Increase: $554,707 Increase minimum starting wage from $13.15 per hour to $17.00 per hour City Departments Seasonal/Hourly Staff Count •Tree Planting & Preservation $365,464 3 FTE •Temporary 2-year Investment: $150,000 1,000 Trees Annually •Reallocation: $0.00 1 FTE Crew Arborist; 1 FTE Office Tech •One Time:Office Set Up, IMS & Equipment & new employee setup costs •Ongoing: $115,000 -1 Area Forester URBAN FORESTRY Forest Growth, Preservation & Tree Maintenance Our Environment : Resilience, Stewardship, Natural Systems, Social Inequities, Climate Change Community Priority Transformative Projects Overall Importance/ Urgency: Grow our Urban Forest 97% / 95% Put Environment First 95% / 94% Reimagine Neighborhood Parks 89% / 87% 1,245 1,200 1,333 2,568 2,383 4,040 4,776 5,596 5,319 5,399 11,187 10,314 11,842 13,594 13,594 2017 2018 2019 2020 2021 New Tree Planting Requests for Service Total Individual Work Orders Completed New Properties & Amenities •PARKS $207,339 |1 FTE •Islands & Medians Seasonal Staff Crew $81,400 •New Public Trail along JRT & Roots Disc Golf $130,600 •TRAILS & NATURAL LANDS $98,807 |1 FTE •Fisher Mansion Carriage House |Complete September 2022 Our Growth: Growth for the good of all residents, Renaissance of Culture & Commerce, Obtainable for all Our Community: Inclusive, Equitable Opportunities, Safe and Affordable Neighborhoods. Board & Community Engagement: $89,800 |1 FTE •Total Ongoing Costs: $110,000 ▪PNUT Board Communications & Facilitation ▪Community Councils Communication & Facilitation ▪Improve diversity in public input •One Time:$3,500 –IMS Equipment & new employee setup costs Park Ranger Enhancements: Foothills Striving to ensure that city parks, trails and natural lands are safe, welcoming spaces for our communities. Our Growth Our Environment Our Community Budget Adjustments Overview Initiative Priorities FY23 Total 2 Yr. Temp.FTE Requests Utility Increase $332,157 $0 0 Inflationary Contractual Increases $391,468 $0 0 Fleet Fuel & Maintenance Increases $162,938 $0 0 Competitive Wage Adjustment $554,707 $0 0 Forest Growth, Preservation, & Maintenance $365,454 150,000 3 (2 No Cost) New Properties & Amenities $306,146 $0 2 Board & Community Engagement $65,946 $0 1 Park Rangers: Foothills $18,000 2 Total $2,196,826 150,000 8 Questions & Comments FY23 Budget Presentation STOP at LAST Slide, questions and Comments. ONLY go to additional slides if information is requested. Thank you ☺ Converting Parks to Primarily Full Time Park Staffing Needs (Minimum Required) Program Full- Time FTE (New) Full-Time Cost (New) Seasona l Annual Hours (New) Seasonal Hours Decrease (Offset) Seasonal Dollar Decrease (Offset) Seasonal Cost (Adj) Ongoing Operational Cost (New) Ongoing Cost (New) One -Time Capital Cost (New)Additional Equipment details Parks District 1 5.00 $410,000 8,320 11,304 $206,869 $152,260 $14,000 $576,260 $60,000 (1) ¾ Crew Cab Truck Parks District 2 2.00 $164,000 8,320 4,126 $75,508 $152,260 $11,000 $327,260 $75,000 (1) 1 Ton Dump Truck Parks District 3 4.00 $328,000 10,400 2,288 $41,872 $190,325 $13,000 $531,325 $60,000 (1) ¾ Pickup Truck Parks District 4 4.00 $328,000 6,240 5,056 $92,527 $114,195 $13,000 $455,195 $60,000 (1) ¾ Pickup Truck Parks District 5 4.00 $328,000 7,280 4,171 $76,331 $133,228 $31,000 $492,228 $195,000 (1) Ton Crew cab, (2) ¾ Crew Cab trucks Grand Total 19.00 $1,558,000 40,560 26,945 $493,107 $742,268 $82,000 $2,382,268 $450,000 Park Staffing Needs (Ideal Situation) Program Full- Time FTE (New) Full-Time Cost (New) Seasona l Annual Hours (New) Seasonal Hours Decrease (Offset) Seasonal Dollar Decrease (Offset) Seasonal Cost (Adj) Ongoing Operational Cost (New) Ongoing Cost (New) One -Time Capital Cost (New)Additional Equipment details Parks District 1 5.00 $410,000 12,480 7,144 $130,739 $228,390 $14,000 $652,390 $60,000 (1) ¾ Crew Cab Truck Parks District 2 2.00 $164,000 13,520 (1,074)($19,655)$247,423 $11,000 $422,423 $75,000 (1) 1 Ton Dump Truck Parks District 3 4.00 $328,000 15,600 (2,912)($53,291)$285,488 $13,000 $626,488 $60,000 (1) ¾ Pickup Truck Parks District 4 4.00 $328,000 10,400 896 $16,397 $190,325 $13,000 $531,325 $60,000 (1) ¾ Pickup Truck Parks District 5 7.00 $574,000 15,600 (4,149)($75,929)$285,488 $41,000 $900,488 $245,000 (1) Ton Crew cab, (2) ¾ Crew Cab trucks, (2) scagg mowers Grand Total 22.00 $1,804,000 67,600 (95)(1,739) $1,237,11 4 $92,000 $3,133,114 $500,000 CITY COUNCIL OF SALT LAKE CITY 451 SOUTH STATE STREET, ROOM 304 P.O. BOX 145476, SALT LAKE CITY, UTAH 84114-5476 COUNCIL.SLCGOV.COM TEL 801-535-7600 FAX 801-535-7651 COUNCIL BUDGET STAFF REPORT CITY COUNCIL of SALT LAKE CITY tinyurl.com/slcFY23 TO:City Council Members FROM: Jennifer Bruno Deputy Director DATE:May 24, 2022 RE: FY23 BUDGET – FIRE DEPARTMENT ISSUE AT-A-GLANCE The Salt Lake City Fire Department provides fire and medical services to residents of and visitors to Salt Lake City. Fire fighters are stationed at 14 fire stations around the City, including the Salt Lake City International Airport. The proposed budget increases the Fire Department budget by 6.6%, about $3 million, from $45.6 million to $48.6 million. The Department currently has 381 full time positions (10 of which are unfunded FTEs to account for turnover and training delays), and the proposed budget increases that amount to 392, reflecting the addition of 4 firefighter FTEs for another Medical Response Team (MRT) , 6 firefighter FTEs to help with overtime coverage, and 1 office facilitator in Emergency Management. The budget also reflects a shift in the Medical Response Team, added last budget year with ARPA dollars, to the general fund. The Mission and Vision Statements for the Department, as well as a more detailed Department overview, can be found on pages 171 to 175 of the budget book. Major budget changes proposed for FY23 include staffing additions noted above, to respond to an increased usage of the overtime budget, reduce firefighter burnout, improve firefighter safety, and need for a more sustainable way to respond to medical calls. The Fire Department manages and administers the following services: Fire Prevention, including construction review Fire Response, including to the SLC Airport Emergency Management - planning & response CPR Training Medical Services Mobile Response Team (MRT) & Community Health Access Team (CHAT) Project Timeline: Briefing: May 24 Budget Hearings: May 17, June 7 Potential Action: June 14 (TBD) Page | 2 FY Actual FY 22 Adopted FY 23 Proposed Change Fire Department Budget by Division FTEs Administrative Services 6,719,853$ 6,849,396$ 8,024,795$ 74 1,175,399$ 17.2% Office of the Chief 2,766,965$ 4,168,893$ 3,677,450$ 9 (491,443)$ -11.8% Operations 30,732,743$ 34,569,111$ 36,894,764$ 309 2,325,653$ 6.7% Total 40,219,561$ 45,587,400$ 48,597,009$ 392 3,009,609$ 6.6% Fire Department Budget by Type Personal Services (Salaries/Benefits)37,712,360$ 41,291,239$ 45,679,000$ 4,387,761$ 10.6% O & M 958,004$ 1,620,900$ 1,251,520$ (369,380)$ -22.8% Charges and Services 1,523,716$ 2,517,061$ 1,608,489$ (908,572)$ -36.1% Capital Expenditures 25,482$ 158,200$ 58,000$ (100,200)$ -63.3% Total 40,219,562$ 45,587,400$ 48,597,009$ 3,009,609$ 6.6% Goal of the briefing: Review the Fire Department’s General Fund budget for FY23 and identify any follow-up issues. KEY BUDGET ISSUES & POLICY QUESTIONS A.Medical Response Team (MRT) – Shifting one existing MRT to General Fund (from grant funds) and adding an MRT - 4 FTEs shifted, 4 FTEs added. New MRT: $264,240 for 11 months, $55,900 for equipment from Funding our Future. Shifted MRT: $288,262. The proposed budget includes adding a Medical Response Team (proposed in the Sugar House Area) with Funding our Future dollars and shifting the MRT that was funded for the Poplar Grove area in FY 22 with ARPA dollars, to the general fund. The department is proposing to add a third MRT, based on the high level of medical calls in those areas, and the efficiency in which the MRTs address them. This was a strategy implemented initially in the downtown area to help reduce carbon emissions generated with larger fire apparatus responding to predominantly low-acuity medical calls. It has also saved the department money over the years, both from a fuel and fleet perspective, as well as freeing up heavy apparatus to respond to more serious calls in other areas of the City. Fire estimates that about 80% of their calls are medical. Apparatus for the additional MRT is included in the Fleet fund transfer in non-departmental ($50,000). The full-year cost for the Poplar Grove-based MRT is $288,262. The Sugar House-based MRT is proposed for 11 months of funding ($264,240) and would have the same annualized cost as the Poplar Grove MRT (a difference of $24,022). Funding this initiative for 11 months allows time for firefighter training and to procure equipment, with a proposed implementation date of January 2023. Background on the Medical Response Team – the MRT is a two-person team that utilizes an SUV to respond to medical calls. The City initiated this new type of response model in September 2014 because the data showed that 80% of the calls answered by the Fire Department were medical calls, and most were concentrated in the downtown area. With an increased interest in reducing the City’s carbon footprint, and concerns for budget efficiency, this model has proven effective at providing needed medical services during the hours when the city is most populated, while maintaining fire fighter safety (note: one concern for not operating overnight is for safety reasons of the two-person team). The Administration notes that the call volume justifies the Poplar-Grove based MRT beyond availability of ARPA dollars, which is why it is proposed to be shifted to the general fund this year. In FY20 the Council adopted a legislative intent relating to the Medical Response Team, asking for the Administration to continually evaluate data and recommend when an additional MRT made sense. At that time the data didn’t support adding a unit, but the Administration indicates that the data now supports adding a unit in the Sugar House area. The Administration provided the following information with regard to metrics of the Medical Response Team: o The Downtown (Station 1) MRT response to approximately 7 calls per day (2,000 calls per year) Page | 3 o The Station 6 MRT (fully staffed in Jan 2022) responds to approximately 5 calls per day (1,500 calls per year). o The Sugar House MRT is projected to answer approximately the same amount of calls as Station 6. o Between the 3 teams, this will save 5,000 calls that would have otherwise been answered by a heavy apparatus and 4 fire fighters. B.6 additional fire fighters (3 FTEs for 11 months - $217,998, 3 FTEs for 5 months – $99,090) – one-time equipment costs $5,400. The Administration is proposing to add 6 additional firefighters in a phased approach (to recognize the other budget priorities in this fiscal year), to help alleviate the stress and overtime burden of maintaining staffing levels. Because the Fire Department is required to have 4 fire fighters on each apparatus (see background in the bullet point below), there are many times where current staffing is insufficient because of available leave benefits. Employees required to fill overtime slots are subject to burnout and the department has determined it is more financially prudent to add FTEs than to continue adding to the overtime budget. The annualized cost of all 6 FTEs is $499,414, a difference of $182,326 from what is budgeted in FY 23, which will have to be added to the FY 24 budget (not including pay adjustments). -Background on 4 fire fighters on each apparatus (known as “4-handed staffing”) – Former SLC Mayor Rocky Anderson signed an 2002executive order requiring the Fire Department to make best efforts to have 4 fire fighters on each firefighting apparatus. This was a result of many discussions with the Fire Union and independent research into safe and effective best practice (particularly when responding to Fire calls). In situations where the Fire Department is not fully staffed, they utilize a “buy back” function and pay existing employees straight time or overtime to achieve 4 handed staffing. This is not as financially effective as making sure there are enough authorized FTEs to help with full staffing. -The department indicates that Emergency Responder Pandemic Leave, Covid, and increased usage of parental, personal leave (PL), and short-term disability leave in the last 2 years have all contributed to justifying adding FTEs rather than increasing overtime budgets. C.Community Health Access Team (CHAT) – $316,092, 3 FTEs – The FY 23 budget reflects the annualized cost of the action in Budget Amendment #4, that shifted 3 social workers into the Fire Department to form the CHAT team. The Administration indicates that the intention is to utilize these positions in conjunction with the MRT to serve in situations when there may be a mental health, substance abuse, or social service-related issue along with a medical one. Launch date is fall of 2022. The Department indicates they are evaluating ways to make the dispatching of these social workers with the MRT as practical and efficient as possible and will adjust as the year goes on. The Council may wish to ask the department how these functions will overlap/coordinate with the other diversified response models (civilian response team, social workers in PD, park rangers). D.Emergency Demolition revolving fund - $200,000 (in Non-Departmental Budget) – This funding is located in the Non-Departmental budget but relates to the safety of the Fire Department. In recent years, instances of fires in vacant buildings have increased dramatically (currently 155 of one type or another). In some situations, this can present a public safety threat to those who occupy them but a life- safety threat to firefighters, as the buildings can be unstable as firefighters are trying to clear them. The Administration is proposing this program for the Fire Department, in conjunction with the Building Services department, to identify select circumstances where the City may be justified in demolishing a building that poses a public safety threat (the property owner would have the opportunity to demolish first). The only buildings that would “qualify” for this would be buildings that: have been affected by fire previously (therefore are compromised), occupy a parcel less than a quarter acre, have been abandoned, and are deemed unsafe to occupy or respond to. -The property owner would be provided with notice that their structure fits into this category and would have opportunity to demolish at their own expense. -If the property owner chooses not to demolish the structure, the City would have contracts in place to invoke the emergency demolition ordinance and could pay to demolish the structure from this fund. The City would then place a lien or administrative judgment on the property, which would replenish this account for future years. -The department indicates that they expect to need this tool only 2-3 times per year. E.Fuel Increase - $116,009 – The FY 23 budget includes this adjustment to reflect increasing fuel prices. Page | 4 F.Firefighter Personal Protective Equipment (PPE) - $82,000 ($12,000 is one-time) – The FY 23 budget includes this adjustment to repair and replace fire fighter turnout gear. Including $12,000 in a one- time improvement for temperature control for the room that stores the PPE, which can routinely reach over 90 degrees and which can contribute to the degradation and reduced usage life of this equipment. G.Pension and Insurance Rate Changes - $556,536 ($52,240 increase)– Pension contributions are determined by the Utah State retirement system and cannot be independently negotiated by the City. This is a $52,240 increase over the FY 22 budget. H.Merit Changes - $782,380 ($120,288 increase). This budget increase reflects previously agreed-upon contractual increases. I.Office Facilitator for Emergency Management - $71,607 (10 months) – annualized cost of this position is $85,928, a difference of $14,321, which would have to be included in the FY 24 budget. J.Cost Saving measures – In the FY 22 budget cycle, the Department provided the following information relating to cost saving measures that are ongoing, and apply to FY 23 as well: i.The new Fire Training Center was recently completed and was a retrofit solution from an old fire station. This provided savings not only in monetary value but also in sustainability initiatives. The building was not demolished, saving tons of debris from going to the landfill. Other fire stations, apparatus, and associated equipment are always being evaluated for cost efficiencies and energy savings. ii.Internal audits are being completed as staff time allows. This has resulted in savings and updated department policies. iii.Determinant Codes are also routinely assessed by Fire staff, in consultation with our medical director, to provide the appropriate level of medical response. The continued evaluation of these codes will ensure the proper resources are being sent on calls and may eliminate many dual- apparatus responses. iv.The Medical Response Team (MRT) unit was relocated to alleviate multiple heavy apparatus response to the core of the city. This frees up resources to be used in other parts of the city and reduces heavy-apparatus carbon emissions. All above-mentioned measures have a positive impact as cost savings can be applied toward other needs throughout the department such as equipment, PPE, and our 4-handed staffing model. These cost savings will be maintained with the adoption of the FY21 budget and the department will continue to identify and implement efficiencies. K.Additional Residential Development Downtown - Staff inquired if additional residential development downtown has changed peak hours for Fire/EMS response. There are almost 4,000 existing residential units and an additional 4,000 are expected in the next couple of years. The Department indicates that their call volume at night has increased, but that a large number of these calls are false fire alarms (situations where an MRT would not be appropriate, but disrupts the recovery time for the heavy apparatus in the downtown station). The Chief indicates he is looking at strategies deployed in other cities to sort out the true calls from the false alarms, and they are continuing to monitor the data, as with the MRT program, to evaluate when additional teams/shifts may be warranted from a budget perspective. L.Fire Department Strategic Plan – The Department provided their 2020-2024 Strategic plan (see attachment 2), as well as a recent report card for how they’re tracking with goals in the Strategic plan (see attachment 3). The Department prepared this plan with feedback from community members, City officials and fire department employees. The strategic plan outlines goals for the department as well as strategies to meet those goals. The goals are as follows: Provide unparalleled public safety service Firefighter health and safety Department training, leadership, and development Community Risk Reduction The Council may wish to discuss this plan in greater detail with the department. Page | 5 ADDITIONAL & BACKGROUND INFORMATION A. Performance Measures. Traditional Fire Department performance measures include call Volume (see attachment 1). In addition, two of the performance measures listed on page 172 of the FY23 Mayor’s Recommended Budget book for “Turn-Out Times” and “Operational Injuries” refer to targets. Other performance measures are tracked in the strategic plan report card, referenced above, and in attachment 3. B.The Administration provided the following objectives for Emergency Management, in the context of the shift to the Fire Department in FY 21: Emergency Management Objectives 1. Developing the organizational structure of the Emergency Operations Center (EOC) and its place within SLCFD chain of command and Salt Lake City administration. 2. Providing emergency preparation, mitigation, and NIMS training for individual City departments. 3. Improving upon the current City alerting system and better incorporating its use for both internal and external audiences. 4. Identifying critical infrastructure, developing plans for its protection, and communicating and coordinating those plans with all necessary parties. 5. Expanding upon public education initiatives to enable residents to become better prepared. Focus on existing programs like: Firewise Communities, CERT, Safe Neighborhoods, Run-Hide- Fight, Fix the Bricks, etc. 6. Maintaining and growing SLC’s Community Wildfire Protection Plan (CWPP). 7. Identifying SLC’s Emergency Shelters/Victim ID centers/ Family assistance centers and sharing how these facilities benefit the community. 8. Emergency Management web page integration 9. Mutual aid/MOUs/contracts C. Community Emergency Response Teams (CERT) Trainings - The CERT program managed by Emergency Management provides disaster preparedness training for a variety of hazards to residents. Specific topics include fire suppression, medical operations, light search and rescue and team organization among others. The Emergency Management Division continues to offer online CERT trainings during the pandemic. The training is now available in Spanish. At current funding levels capacity exists for approximately 300 residents to be trained a certified annually. D. Run Volume by Station: See attachment 1 for Run volume by Station and apparatus since 2019. Note that EMS call volume is significantly higher than Fire call volume, and that Station 1 in Downtown is the busiest station in both categories. E. Cost recovery for fire service provided to the University of Utah facilities – The Council may wish to ask the Administration about the response volume the SLCFD provides to the University of Utah, as the University does not operate their own fire service. In previous years the council has discussed whether it makes sense to dialogue with State Officials about potential cost recovery (full or partial) for this service. Attachments Attachment 1 - Call volume by type and station, from 2019 Attachment 2 - SLCFD 2020-2024 Strategic Plan Attachment 3 – SLCFD 2022 Strategic Plan Report Card Attachment 4 – Map of all Fire Stations in Salt Lake City 0 500 1000 1500 2000 2500 3000 ME1 MRT1 ME2 T2 ME6 MRT6 ME7 ME8 T8 ME3 E4 ME5 T5 EQ9 E10 ME11 ME12 E13 EQ14 Re s p o n s e s p e r Y e a r EMS Response Volume 2022-2019 2022 proj 2021 2020 2019 Station 1 Station 2 Station 6 Station 5Station 8 SLC Non-Core ApparatusSLC Core Apparatus 200 S 500 E West High Indiana 9th & 9thBallparkFairpark 0 200 400 600 800 1000 1200 1400 1600 1800 ME1 MRT1 ME2 T2 ME6 MRT6 ME7 ME8 T8 ME3 E4 ME5 T5 EQ9 E10 ME11 ME12 E13 EQ14 Re s p o n s e s p e r Y e a r Fire Response Volume 2022-2019 2022 proj 2021 2020 2019 Station 1 Station 2 Station 6 Station 5Station 8 SLC Non-Core ApparatusSLC Core Apparatus 200 S 500 E West High Indiana 9th & 9thBallparkFairpark 1 SALT LAKE CITY FIRE DEPARTMENT STRATEGIC PLAN 2020-2024 Photo credit: taylor seymour 2 The 2020-2024 SLCFD Strategic Plan is reflective of feedback collected from Salt Lake City community members, City officials, and fire department employees. Collecting, evaluating, and incorporating this information was a year-long process, culminating in the formation of this document. 3 GOAL 1 Provide Unparalleled Public Safety Service GOAL 2 Firefighter Health and Safety GOAL 3 Department Leadership, Training, and Development GOAL 4 Community Risk Reduction 8 12 16 20 MESSAGE FROM THE FIRE CHIEF 2020 promises to be a seminal year in Salt Lake City. Our Capital City is evolving and as such, our community’s service demands are becoming more diverse and challenging. The Salt Lake City Fire Department will need to grow and innovate to meet these demands as will our responsibility to increase our value within city services. As the leader of this proud organization, I want to capitalize on these opportunities and maximize our ability to serve our residents with distinction. We need priorities. We need a strategy. We need to ask not only our internal customers, but our external stakeholders how we can meet their needs and become better. In short, we need a plan. Only in this manner will we exemplify the professional agency we purport to be. We are an organization that excels in customer service and we will continue to address each goal in this document to improve. In 2014 our department published its first strategic plan. The document was specific and detailed in nature. We have learned much since then and I think you will find that introspection reflected in the pages that follow. This five- year plan is thoughtful, intentional and holistic in nature. It is also intended to be simple in design and interesting to the reader. The 2020 Strategic Plan should give anyone an idea of what the Salt Lake City Fire Department is and what we strive to become. It is a positive reflection of a public safety organization that recognizes its challenges and is committed to addressing them. We are an entity that can objectively reflect on our history and learn from our mistakes. This is how we have come to be who we are; the most recognized and respected fire department in Utah since 1883. Utah’s Capital City is the most progressive within the state. It should not be surprising that its fire department follows in this image. The 2020 Strategic Plan was developed with an ambitious mindset and a commitment to review annually. From emergency response, to professional development, to health and wellness, and community risk reduction we have much to focus on. The objectives will provide the driving force of organizational advancement. The firefighters will provide the will and commitment to make it happen. Thank you for taking the time to look at what we will accomplish over the next five years. Sincerely, Karl Lieb 4 MOTTO Prepare Effectively Respond Professionally Impact Positively MISSION As Utah’s Capital City fire department, it is our mission to provide unparalleled fire, rescue, and emergency medical services to our community. VISION To redefine the standard in emergency response, community engagement, and firefighter wellness. VALUES The members of the Salt Lake City Fire Department recognize the responsibility to protect and serve the residents of our community. We welcome the challenge to fulfill this duty by committing to the following core values: • Trust We recognize and value the trust provided to our department. We hold ourselves to the principal standards of integrity and accountability to continually earn the faith of those we serve. • Community We are actively engaged in the positive growth, development, and education of neighborhoods within Salt Lake City. We not only serve the residents, we are a part of the community. • Respect Salt Lake City is fortunate to be the most diverse, inclusive, and equitable city in Utah. Our department and its members will provide the highest level of respect to everyone we serve and serve with. • Excellence We strive for consistent excellence in all of our roles and responsibilities. We will continue to seek new ways to improve through advancements in technology, training, and professional development. • Leadership We are at the forefront of the most important issues facing our city. We can be counted on as leaders for all community-risk education and emergency response needs. FEB 2016 MAR 2017 MAY 2017 APR 2016 MAY 2017 DEC 2017 Implemented SLC Fire Cadet program Began distribution of naloxone kits in partnership with UT Naloxone First Camp Prometheus program for young men First Camp Athena program for young women Completed citywide Community Wildland Protection Plan (CWPP) SLCFD granted ISO Class 1 designation 6 MAY 2018 OCT 2018 DEC 2018 AUG 2019 NOV 2018 Opened new SLC Fire Station #14 First Net Zero, LEED Gold certified fire station in the country Received new self- contained breathing apparatus (SCBA) for all firefighters Replaced frontline, heavy apparatus over a 5-year period Opened new SLC Fire Station #3 Second Net Zero, LEED Gold certified fire station in the country Opened new SLC Fire Logistics building APR 2018 Created Community Relations Division 7 8 GOAL 1 Provide unparalleled public safety service Provide exceptional service to our community through efficiency and professionalism The members of our fire department recognize that responding to any call is a great responsibility. Those who call for our services are often dealing with a moment of great stress or tragedy in which they put their trust in the fire department to provide solace and relief. While we take great pride in the level of service we provide, we realize there are always ways to improve. These strategies will continue to advance our service to new heights. Strategy 1 Dispatch coding, protocols, and response times o Review and improve dispatch codes to confirm that the most appropriate units are dispatched to each unique emergency response. o Perform an evaluation of the criteria used by dispatchers to gather information and recommend to Salt Lake City 911 dispatch protocols to improve dispatch details. o Continue to evaluate various dispatch models and software providers. Strategy 2 Create efficiencies in medical response o Assess and improve the current EMT/ paramedic response model using call volume and patient dispositions. o Improve the knowledge, skills, and abilities of the Salt Lake City Fire Department EMTs. o Create an analysis of the Mobile Response Team (MRT) data to determine the most effective model for the MRT program. Strategy 3 Continue to improve fire response o Create a standardized template and process for post incident analysis. o Continue to develop Salt Lake City’s wildland-urban interface program. o Evaluate methods and technology that will improve response times to critical emergency calls. Strategy 4 Enhance response to major disasters and incidents o Evaluate, enhance, and implement Branch Operations policies and procedures. o Improve our unified command with Salt Lake City Police, Emergency Management, and Department of Airports. o Establish protocols in partnership with all valley fire departments to improve emergency personnel response during a large scale disaster. “We strive to provide the best training through self- evaluation, technology and innovation.” Battalion Chief Kelly Carter 9 10 11 “Emergencies will happen. It is through preparation, education, and training that we, as a community, can become better prepared to meet and minimize their impact .” Battalion Chief Karl Steadman 12 GOAL 2 Firefighter health and safety Maintain the highest standard for firefighter health and safety When the community calls upon the fire department, they deserve and expect the highest level of service to assist them in their times of need. Research has shown that repeated occupational exposure can put a firefighter at significant risk for both mental and physical illness or injury. We aim to build mental resilience, promote healthy lifestyle, optimize recovery, and establish research-driven support networks. We advocate for wellness and crisis support programs for our members in an effort to ensure their holistic wellness. The following strategies are the foundation to firefighter health and safety. Strategy 1 Fit to respond / Fit to retire o Disseminate comprehensive wellness training material through the Certified Wellness Coordinators (CWCs) with emphasis on the four pillars of wellness: Mental Health, Physical Health, Nutritional Education, and Recovery. o Perform a needs assessment and inventory, through the CWCs, of each station to prioritize station gym equipment, workout spaces, and wellness options at all fire stations. o Prioritize annual physical examinations including developing an annual job readiness assessment to maintain the necessary standard of physical fitness set forth by the TPT. Strategy 2 Peer support and mental health o Review and improve Peer Support Team (PST) policies to create more efficient response from the PST following traumatic incidents. o Work with partnered department clinicians, health providers, and local universities to postulate further national research regarding mental health and wellness. o Increase training on awareness and prevention of firefighter suicide, addiction, and post traumatic stress injury (PTSI) related illness. o Implement mental health and resiliency training for all stages of a department member’s career, from new recruit to post-retirement. o Improve department training regarding available resources for the families of department members, including mental health care and crisis resolution. 13 Strategy 3 Long-term health and injury/ illness prevention o Collaborate with city officials and insurance providers to expand healthcare options and resources to improve illness and injury prevention. o Provide comprehensive cancer screenings for department members through in-station visits, trainings, and private healthcare options. o Continue to partner with local and state union representatives to actively pursue increased care and coverage benefits for current and retired department members. o Continue to improve turnout exposure protocols to better prevent against exposure to carcinogenic toxins in contaminated PPE. Strategy 4 Improved workplace environment o Identify recruitment strategies that will continue to add diversity and value to all areas of the department. o Secure funding to replace/refurbish SLC Fire Stations 5 and 6 to improve workplace environment. o Continue to pursue and maintain optimal fire department staffing. 14 “We hold ourselves to the principal standards of integrity and accountability in providing for the demands and expectations of the community we serve.” Battalion Chief Ron Fife 15 16 GOAL 3 Department training, leadership, and development Increase investment in leadership development for fire department personnel With a strong economy, rising population, and a progressive and diverse population, the culture and landscape of Salt Lake City continues to expand. With opportunity there will be challenges that will test our resolve. Through redefined, sophisticated, and forward-thinking training solutions, our department will innovate, adapt and continue to be a leader in our state and region. Strategy 1 Expand Salt Lake City officer development program o Create a new and incumbent fire officer development program specific to the needs of the department with an emphasis on new technology and generational specific leadership skills. o Provide consistent command and control training to improve operations and communication at all levels of emergency management. o Create opportunities for external officer development, leadership, and education for potential, new, and experienced department officers. o Institute a Fire Officer Mentoring program in accordance with the International Association of Fire Chiefs’ (IAFC) mentor program. Strategy 2 Increase and enhance department training equipment o Invest in new training tower props and technology. o Collaborate with the FAA and Salt Lake City Department of Airports to identify opportunities for an ARFF training facility in Salt Lake City. 17 Strategy 3 Continuing education opportunities and career paths o Cultivate higher education opportunities for all department members. o Develop a career path that will incentivize sworn and civilian employees to seek opportunities for growth. o Create an atmosphere of ongoing personal and professional development. “Mitigating the pain, confusion, and chaos of a person’s worst day with compassion, skill, and professionalism are the hallmarks of the Salt Lake City Fire Department.” Captain Steve Crandall 18 19 “With all of the bad things and the negativity in the world, I wanted to know that in some tiny way I’m making sombody else’s life a little bit better.” Firefighter Vee Dickinson 20 GOAL 4 Community Risk Reduction Effectively plan and prepare for any emergency, large or small As the Capital City fire department, we are committed to leading the effort in community risk reduction through planning and education. We recognize the impact that large scale disasters and major emergencies can have on our city and our resources. Emphasis on public education will dramatically increase the probability of a favorable outcome. Through collaboration with citizen groups, local, state, and federal organizations, we will be able to ensure that effective communication and training occurs. The following strategies will improve the resiliency of our community in the face of human-caused and natural disasters. 21 Strategy 1 Service options for at-risk target populations o Work with community leaders to improve the effectiveness of treatment and care for identified at-risk populations. o Partner with Salt Lake City Police outreach resources to decrease the number of opioid-related emergencies within the community. Strategy 2 Advance our public education efforts o Through our Community Relations Division (CRD), expand public knowledge, outreach education, and awareness to our community by supporting community risk reduction programs. o Collaborate with Salt Lake City’s Emergency Management Division to design public safety education programs that bring value to our citizens. o Develop and diversify the department’s Community Health Paramedic (CHP) program. Strategy 3 Strengthen inspection program o Improve inspection technology to ensure it meets the needs of the department and the community. o Ensure information gathered during inspections is readily available for use during incidents by fire operations, dispatch, and support services. Strategy 4 Fire Prevention Division support o Present to the City Council permits that should be added to the city fee schedule to better serve the community. o Evaluate and monitor the permitting process in an effort to improve efficiency and effectiveness to better serve the community. Strategy 5 Collaborate with Salt Lake City’s Emergency Management Division o Develop and practice effective plans to respond to natural or human- caused, physical or medical disaster events. o Participate fully in planning, implementation, and review of all local, state, and federally recognized emergency drills. o Develop Incident Action Plans (IAP) for at-risk locations, including: airports, arenas, schools, shopping centers, hotels, public gatherings, urban interface, etc. Strategy 6 Enhance emergency communications o Enhance communications with the media and the public through new technologies, social media platforms, and effective mediums for public service announcements (PSAs) in times of crisis. o Practice internal call-back procedures and enhance technology for member communiation during a major disaster. o Establish a reporting network for all department members and their families to communicate during large scale incidents. “It is an honor to be part of this vibrant community and we strive to improve the lives of all those that we have sworn to serve.” Assistant Chief Chris Milne 22 Acknowledgments Salt Lake City Mayor’s Office and Senior Leadership Mayor Erin Mendenhall Rachel Otto, Chief of Staff Lisa Shaffer, Chief Administrative Officer Lindsey Nikola, Director of Communications Pam Lofgreen, Emergency Management Director Bill Wyatt, Airport Director Salt Lake City Council Council Member James Rogers, District 1 Council Member Andrew Johnston, District 2 Council Member Chris Wharton, District 3 Council Member Ana Valdemoros, District 4 Council Member Darin Mano, District 5 Council Member Dan Dugan, District 6 Council Member Amy Fowler, District 7 Former Council Member Charlie Luke, District 6 Dr. Jennifer Seelig, PhD Salt Lake City Fire Department Karl Lieb, Fire Chief Rusty McMicken, Deputy Chief Mike Fox, Assistant Chief Chris Milne, Assistant Chief 23 SLCFD Strategic Planning Committee Battalion Chief Karl Steadman Captain Brandon Shumway Captain Robert Silverthorne Captain Brandon Turman Darby Egbert Firefighter Brandon Heaney Jose Vila Trejo Firefighter Andrew Wilcox Firefighter Matthew Wilson Photo and Image Credits Captain Adam Archuleta Firefighter Jake Blaskowski Trisha Thomas Firefighter Gianni Valente 24 STRATEGIC PLAN 2020-2024 2022 REPORT CARD Like so many in our community, the Salt Lake City Fire Department prides itself on adapting to the challenges we face on a daily basis. We remain dedicated to our values of Trust, Community, Respect, Excellence, and Leadership. While circumstances may have reformed our methods, we have not diverted from our resolve to our mission, our purpose, or our community. This Strategic Plan, with its associated goals and objectives, guided us through it all, assisting us in navigating a dynamic and evolving situation. Although this first report card comes two years after the implementation of our 2020 Strategic Plan, we intend to share subsequent report cards annually. The purpose of this report card is not to highlight our triumphs, but to showcase our commitment while providing accountability to those we serve with pride. By reflecting on the past, we will continue to learn and be better prepared for our future. SALT LAKE CITY FIRE DEPARTMENT KEY PERFORMANCE INDICATORS GOAL 1 Provide unparalleled public safety service KEY PERFORMANCE INDICATORS KEY PERFORMANCE INDICATORS 29% Accomplished Strategy 1 Dispatch Coding, Protocols, and Response Times Strategy 2 CREATE EFFICIENCIES IN MEDICAL RESPONSE Strategy 3 improved fire response Review and improve dispatch codes to confirm that the most appropriate units are dispatched to each unique emergency response 25% complete Perform an evaluation of the criteria used by dispatchers to gather information and recommend to Salt Lake City 911 dispatch protocols to improve dispatch response 50% complete Continue to evaluate various dispatch models and software providers 20% complete Assess and improve the current paramedic response model using call volume and patient dispositions 0% complete Improve the expectations and the knowledge, skills, and abilities of Salt Lake City Fire Department EMTs 50% complete Create an analysis of the Mobile Response Team (MRT) data to determine the most effective approach to the MRT program 0% complete Create a standardized template and process for Post Incident Analysis (PIA)50% complete Continue to develop Salt Lake City’s wildland-urban interface (WUI) program 60% complete Evaluate methods and technology that will improve response times to critical emergency calls 50% complete KEY PERFORMANCE INDICATORS Strategy 4 ENHANCE RESPONSE TO MAJOR DISASTERS AND INCIDENTS Evaluate, enhance, and implement Branch Operations policies and procedures 12.5% complete Improve unified command with Salt Lake City Police Department, Emergency Management, and Salt Lake City Department of Airports 25% complete Establish protocols in partnership with all valley fire departments to improve emergency personnel response during a large scale disaster 0% complete Review and improve Peer Support Team (PST) policies to respond more efficiently to our members following traumatic emergencies 62% complete Work with partnered clinicians and local resources to aid in research regarding mental health and wellness initiatives 50% complete Increase training on awareness and prevention of firefighter suicide, addiction, and PTSI- related illness 66% complete Implement training for all stages of a member’s career, from new recruit to post-retirement 25% complete Improve health and wellness for the families of department members regarding care and crisis resolution 15% complete Expand healthcare options and resources to improve injury and illness prevention 100% complete Provide cancer screenings for all department members 100% complete Partner with local and state representatives to actively pursue increased care and benefits for current and retired members 100% complete Improve turnout protocols to prevent exposure to carcinogenic toxins in contaminated protective equipment 50% complete KEY PERFORMANCE INDICATORS KEY PERFORMANCE INDICATORS GOAL 2 Firefighter Health and Safety KEY PERFORMANCE INDICATORS KEY PERFORMANCE INDICATORS Strategy 1 FIT TO RESPOND, FIT TO RETIRE Strategy 2 PEER SUPPORT AND MENTAL HEALTH Strategy 3 LONGTERM HEALTH AND INJURY/ILLNESS PREVENTION Strategy 4 IMPROVED WORKPLACE ENVIRONMENT 61% Accomplished Disseminate comprehensive wellness training material through the Certified Wellness Coordinators (CWCs) with emphasis on the four pillars of wellness: Mental Health, Physical Health, Nutritional Education, and Recovery. 33% complete Using the CWCs, perform a needs assessment and inventory of each station to prioritize station gym equipment, workout spaces, and fitness options at all fire stations.80% complete Prioritize annual physical examinations, including developing an annual job readiness assessment, to uphold the necessary standard of physical readiness set forth by the Task Performance Assessment (TPA) 60% complete Identify recruitment strategies that will continue to add diversity to all areas of the department 68% complete Secure funding to replace or refurbish Salt Lake City Fire Stations 5 and 6 to improve workplace environment 0% complete Continue to pursue optimal fire department staffing 100% complete KEY PERFORMANCE INDICATORS GOAL 3 Department Training, Leadership, and Development KEY PERFORMANCE INDICATORS Strategy 1 EXPAND OFFICER DEVELOPMENT PROGRAM Strategy 2 INCREASE AND ENHANCE DEPARTMENT TRAINING EQUIPMENT Strategy 3 CONTINUING EDUCATION OPPORTUNITIES AND CAREER PATHS KEY PERFORMANCE INDICATORS Create a fire officer development program specific to the needs of our department, with an emphasis on new technology and generational-specific leadership behaviors 65% complete Provide consistent command and control training to improve emergency operations and communications 100% complete Create external opportunities for officer development, leadership, and education 50% complete Institute a fire officer mentoring program 90% complete Review and improve Peer Support Team (PST) policies to respond more efficiently to our members following traumatic emergencies 62% complete Work with partnered clinicians and local resources to aid in research regarding mental health and wellness initiatives 50% complete Cultivate higher education opportunities for department members 50% complete Develop a career path that will incentivize sworn and civilian employees to seek opportunities for growth 33.3% complete Create an atmosphere of ongoing personal and professional development 100% complete 59% Accomplished GOAL 4 Effectively plan and prepare for any emergency, large or small KEY PERFORMANCE INDICATORS Strategy 1 SERVICE OPTIONS FOR AT-RISK TARGET POPULATIONS Strategy 2 ADVANCE OUR PUBLIC EDUCATION EFFORTS Strategy 3 STRENGTHEN INSPECTION PROGRAM Strategy 4 FIRE PREVENTION DIVISION SUPPORT KEY PERFORMANCE INDICATORS Strategy 5 COLLABORATE WITH SALT LAKE CITY’S EMERGENCY MANAGEMENT DIVISION KEY PERFORMANCE INDICATORS Strategy 6 ENHANCE EMERGENCY COMMUNICATIONS Work with community leaders to improve the effectiveness of treatment and care for identified at-risk populations 50% complete Partner with Salt Lake City Police Department in an effort to decrease the number of opioid- related emergencies within the community 0% complete Through our Community Relations Division (CRD), expand public knowledge and awareness to better support our community 50% complete Collaborate with Salt Lake City Emergency Management Division to design public safety education programs that bring value to members of our community 0% complete Develop and diversify the Community Health Paramedic (CHP) program 50% complete Develop and practice effective disaster response plans 10% complete Participate in the review, planning, and implementation of all local, state, and federally- recognized emergency drills 0% complete Develop incident action plans (IAP) for at-risk locations, such as airports, arenas, schools, shopping centers, hotels, public gatherings, urban interfaces, and more.20% complete KEY PERFORMANCE INDICATORS 33% Accomplished Improve inspection technology and ensure it meets the needs of the department 100% complete Ensure information gathered during inspections is readily available during incidents, for use by combat crews, dispatch personnel, and support services 50% complete Present to the Salt Lake City Council members a list of permits that should be added to the City’s fee schedule, to better serve the community 0% complete Evaluate the department’s permitting process in an effort to improve efficiency and effectiveness, to better serve the community 50% complete KEY PERFORMANCE INDICATORS KEY PERFORMANCE INDICATORS Enhance communications with the media through new technologies, social media platforms, and effective media for public service announcement to provide timely and relevant communication to the public during emergency incidents and disasters 40% complete Practice internal callback procedures and enhance technology for member notification of service during a major disaster 30% complete Establish a reporting network for all department members and their families to communicate well-being during large scale incidents 40% complete