041 of 2009 - adopting the budget for the Library Fund for fiscal year 2009-2010 0 09-1
B 09-2
SALT LAKE CITY ORDINANCE
No. 41 of 2009
(Adopting the budget for the Library Fund
of Salt Lake City, Utah for fiscal year 2009-2010)
AN ORDINANCE ADOPTING THE BUDGET FOR THE LIBRARY FUND OF
SALT LAKE CITY, UTAH FOR FISCAL YEAR 2009-2010.
PREAMBLE
Pursuant to the provisions of Section 10-6-111 of the Utah Code, the City Budget
Officer prepared and filed with the City Council a tentative budget in proper form for all
funds for which budgets are required by said law, including the tentative budget for the
Library Fund, for fiscal year 2009-2010. The tentative budget was accompanied by a
budget message as required by law.
The tentative budget, including the tentative budget for the Library Fund, was
adopted by the City Council in Resolution No. 25 of 2009, on May 5th, 2009.
Section 10-6-118 of the Utah Code requires that before the 22"d day of June of
each fiscal year or, August 17, in case of a property tax increase under Sections 59-2-919
through 59-2-923 of the Utah Code, the governing body shall, by resolution or ordinance,
adopt a budget for the ensuing fiscal year for each fund for which a budget is required.
The City budget officer has now prepared a budget for the Library Fund, in proper
form.
NOW, THEREFORE, be it ordained by the City Council of Salt Lake City:
SECTION 1. PURPOSE. The purpose of this ordinance is to adopt the budget
for the Library Fund, for fiscal year 2009-2010. All conditions precedent to the adoption
of the budget for the Library Fund have been accomplished.
SECTION 2. ADOPTION OF BUDGET. The budget attached hereto and made a
part of this Ordinance, shall be, and the same hereby is adopted as the budget for the
Library Fund of the City for the fiscal year beginning July 1, 2009 and ending June 30,
2010, in accordance with the requirements of Sections 10-6-105, 10-6-118 and 59-2-923
of the Utah Code. The budget for the Library Fund is subject to the approval of the
Mayor and reconsideration of the City Council pursuant to Section 10-3-1214 of the Utah
Code.
SECTION 3. FILING OF BUDGET. The City Budget Officer is hereby
authorized and directed to certify and file copies of the budget with the State Auditor as
required by Section 10-6-118 of the Utah Code.
SECTION 4. PUBLIC INSPECTION. The City Budget Officer is hereby
authorized and directed to certify and file copies of the budget in the office of said Budget
Officer and in the Office of the City Recorder, which budget shall be available for public
inspection during regular business hours as required by Section 10-6-119 of the Utah
Code.
SECTION 5. EFFECTIVE DATE. This Ordinance shall become effective on
July 1, 2009.
2
Passed by the City Council of Salt Lake City, Utah, this 16thday of
June , 2009.
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3
•
The City L
THE SALT LAKE CITY PUBLIC LIBRARY SYSTEM
Operating
and
Capital
Budget
Fiscal
Year
SUMMARY OF OPERATING
BUDGET EXPENDITURES
2007-08 2008-09 2009-10
ACTUAL BUDGET BUDGET
BUILDINGS AND GROUNDS
Buildings-Maintenance $ 246,996 $ 195,000 $ 221,100
City Boiler Operations - - 103,900
Equipment-Maintenance 52,491 55,000 50,000
Buildings and Equipment-Contract Services 269,053 315,000 300,000
Building Security 121,142 120,000 150,000
Equipment Purchases 26,913 25,000 25,000
Heating and Fuel 106,332 155,000 100,000
Lights and Power 322,703 360,000 343,000
Motor Equipment-Service and Maintenance 14,339 6,000 9,000
Rent-Property and Equipment 2,839 5,000 3,500
Water 38,879 42,000 38,000
TOTAL BUILDINGS AND GROUNDS $ 1,201,687 $ 1,278,000 $ 1,343,500
MATERIALS
Art Prints - - $ 1,000
Binding $ 5,336 $ 6,000 4,000
Books and Reference Sources 884,125 887,305 935,068
CD-ROMS 3,171 2,000 -
Computer Reference Sources 180,667 180,000 200,000
Downloadable Audio 30,667 32,500 31,000
Maps 1,160 1,000 1,000
Periodicals 114,591 120,000 120,000
Sound Recordings 338,823 325,000 400,000
Visual Recordings 322,860 325,000 375,000
TOTAL MATERIALS $ 1,881,400 $ 1,878,805 $ 2,067,068
PERSONNEL
Salaries and Wages $ 6,621,896 $ 6,945,643 $ 7,087,000
Employees' Insurance 780,113 900,000 974,000
Social Security 489,540 508,000 517,000
Retirement 599,421 640,000 635,000
Unemployment Compensation 3,312 6,000 12,000
Other 12,772 18,000 15,000
TOTAL PERSONNEL $ 8,507,054 $ 9,017,643 $ 9,240,000
4/16/09/revised'City Council'5/12/09
Page 8
2007-08 2008-09 2009-10
ACTUAL BUDGET BUDGET
SERVICES
Cataloging Charges $ 92,753 $ 80,000 $ 80,000
City Administrative Charge 16,231 20,000 20,000
Copier-Printer Supplies 17,541 30,000 25,000
Insurance 200,979 220,000 203,000
Library Supplies 168,658 175,000 175,000
Office Supplies 8,135 14,000 8,000
Payroll Processing Charge 12,735 15,000 13,000
Postage 77,449 130,000 40,000
Professional and Technical 38,942 61,000 133,000
Professional and Technical-Attorney 13,710 8,000 8,000
Programming 111,229 140,000 140,000
Publicity 51,491 60,000 65,000
Staff Training and Development 27,081 25,000 25,000
Sundry Expense 41,337 27,000 20,000
Telephone 111,544 125,000 128,000
Travel 12,305 21,000 21,000
TOTAL SERVICES $ 1,002,120 $ 1,151,000 $ 1,104,000
TOTAL OPERATING EXPENDITURES $12,592,261 $13,325,448 $13,754,568
CONTINGENCY 50,000 25,000
TOTAL $12,592,261 S13,375,448 S13,779,568
4/16/09/revised'City Council'5/12/09
Page 9
The City Library
Salt Lake City Public Library System
OPERATING
AND
CAPITAL
BUDGET
APPROVED BY
LIBRARY BOARD OF DIRECTORS
APRIL 16, 2009
FISCAL YEAR
2009-2010
TABLE OF CONTENTS
EXECUTIVE SUMMARY 1
INTRODUCTION TO PLANS AND PRIORITIES 2
INCOME AND REVENUES 4
• Summary of General Property Tax Request 5
■ Revenue Sources Operating Fund and Capital Fund 5
OPERATING BUDGET EXPENDITURES
• Summary of Operating Budget Expenditures 8
• Buildings and Grounds 10
• Materials 13
• Personnel 18
• Services 22
CAPITAL BUDGET EXPENDITURES 28
• Summary of Capital Budget Expenditures 29
BUILDING DESCRIPTIONS
■ Main Library
• Anderson-Foothill Branch
• Chapman Branch
• The Corinne and Jack Sweet Library
• Day-Riverside Branch
■ Sprague Branch
APPENDIX
• Strategic Plan 2009-2012 A — 1
•
The City Library
SALT LAKE CITY PUBLIC LIBRARY SYSTEM
EXECUTIVE SUMMARY
While The City Library suffered the general effects of the economic downturn, it was
encouraging to have property tax revenues grow ever so slightly during 2008-09. Other
revenues, such as interest, fines, grants and gifts, declined significantly enough to eliminate the
effects of the small property tax revenue increase. Economic uncertainty continues to make
projecting revenues for 2009-10 challenging, especially with annual increases in employee health
insurance, workers compensation, and inflation for materials and supplies.
Meanwhile, The City Library is experiencing unprecedented demand for services, programs, and
collections. These demands and a changing community have strongly influenced the
development of a new Strategic Plan to redesign services for maximum impact and effectiveness.
The 2009-10 budget reflects many changes to challenge the organization to peak efficiency while
making investments in staff, materials, and technology that will sustain the Library's reputation
as one of the country's finest library systems.
Given unfortunate financial timing, we do not anticipate a tax rate increase and, therefore,
recommend that funds from both the Operating Fund and the Capital Fund balances be used to
sustain the Library through the next year.
Priorities for 2009-10 include:
■ Achieving measurable advances in the goals set forward in the Library's Strategic
Plan, including significantly addressing the literacy needs of low-income children,
bridging the digital divide, reducing the Library's and the City's carbon footprint,
and changing the perceptions east and west side residents may have of each other.
• Securing bond funding for Glendale and Capitol Hill Branch Libraries
construction and a tax rate increase to provide for the materials and operating
costs of two new locations.
• Launching a new City Library website to utilize the newest technologies for
providing easy access and navigation of content necessary and meaningful to
residents of Salt Lake City.
■ Supporting and sustaining partners in cultural, arts, and education organizations
with shared programming and events, collaborative grant-seeking, and promotion
via the Library's website, newsletters, television, radio and social networking
sites like Facebook and Twitter.
4/16/09
Page 1
INTRODUCTION TO PLANS
AND PRIORITIES
MISSION STATEMENT
The Salt Lake City Public Library is a Dynamic Civic Resource
That Promotes Free and Open Access to Information, Materials and Services
To All Members of the Community to
Advance Knowledge
Foster Creativity
Encourage the Exchange of Ideas
Strengthen Community
and
Enhance the Quality of Life
The focus of this year's budget is to sustain service excellence and also fund projects to advance
the Library's new Strategic Plan. Through an intensive series of meetings and conversations
with community leaders, the Library Board of Directors and library staff, a plan has emerged that
prioritizes six key community outcomes to focus on over the next three years. With a foundation
of effective operations, well designed spaces, and a robust network of community partnerships,
the Library can now stretch in new directions, especially in its ongoing efforts to bring services
to those who need the Library the most. The identified outcomes in the Strategic Plan include:
Early Literacy
Every child has an equal chance to succeed. The youngest children in the community
have expansive early literacy and early learning opportunities.
Technology Access and Skills
Everyone in the community has access to computers and the skills to use them.
Local Solutions
Everyone shares a sense of responsibility for the future. The community works together
to address challenges and generate innovative solutions to create and sustain the best
place to live_ and then makes it happen. Our focus will be on sustainability and city,
state, and national urban initiatives.
Enjoying Life
People make time for entertainment to lighten up, enjoy life. and unlock creativity.
Exploring New Ideas
The community openly explores ideas and engages in conversation, discussion and
dialogue, especially about ideas they may have never encountered before.
4/16/09
Page 2
Bridging Divides
The community finds ways to bridge the east/west racial, cultural and socio-economic
divide to strengthen the City.
CAPITAL IMPROVEMENTS
With a consistent and ongoing effort to control costs and save any unexpended revenues over the
past few years, the Library has built a strong Capital Fund to help strengthen the Library's
infrastructure. Capital funds will be necessary to fund four key infrastructure projects:
• To build community support, secure locations, and funding for construction and
•
operations for two new branch libraries in the Glendale and Capitol Hill areas of
Salt Lake City. With current economic conditions, it will be particularly
important to collaborate with City Planning and Community Development efforts.
• To implement the staff design for an innovative new website that provides simple
functionality, a new means for connecting the Salt Lake City community, and new
tools and technologies for advancing the Library's Mission and Strategic Plan.
• To collaborate with Salt Lake City, The Leonardo, and Library Square tenants to
further plan and implement the full realization of the Library Square "campus."
• To engage experts in architectural consulting for capital project planning.
4/16/09
Page 3
INCOME AND REVENUES
THE PRESENT
Last year's budget emphasized the need for a tax increase to fund the 2009-10 library budget in
order "to maintain levels of service and operate a branch library in the Glendale area." Due to
the uncertain economic climate, property tax increases associated with School Equalization and
other City infrastructure projects, a tax increase for this corning year for The City Library does
not look feasible. Therefore, $500,000 has been budgeted from the Operating Fund balance to
supplement revenues this coming year.
The revenue picture for 2009-10 is uncertain. The certified tax rate for 2008-09 reflected
minimal new growth. The final 2008 tax settlement resulted in property taxes exceeding original
estimates based on the certified tax rate of .000618 by $76,413 or 0.69%. However, interest
rates are discouraging, decreasing from March 2008 at 3.60% to March 2009 at 1.25%. The
costs associated with Unique Management (UMI) collections system to assist in collecting
overdue accounts have been marginal at best. However, a significant number of materials are
being returned which results in better patron service.
THE FUTURE
Legislation several years ago limited windfall revenues when property tax growth was good and
also protected revenues when property tax growth is less than projected. The result is property
tax revenue estimates which are based on the prior year's budget determined by the prior year's
certified tax rate. The City Library will need to request a tax increase next year to sustain current
levels of service.
Goals set forward in the Strategic Plan may create new opportunities, funding from private
individuals, foundations, and state and federal granting agencies. All opportunities will be
explored along with in-kind donations.
4/16/09
Page 4
SALT LAKE CITY PUBLIC LIBRARY
SUMMARY OF GENERAL PROPERTY TAX REQUEST
2009-2010 BUDGET
2007-08 2008-09 2009-10
ACTUAL BUDGET BUDGET
Operating $12,670,293 $12,445,448 $12,499,568
Capital 25,000 -TOTAL GENERAL PROPERTY TAX $12,695,293 $12,445,448 $12,499,568
REVENUE SOURCES OPERATING FUND AND CAPITAL FUND
2009-2010 BUDGET
2007-08 2008-09 2009-10
ACTUAL BUDGET BUDGET
OPERATING REVENUE
General Property Tax $12,670,293 $12,445,448 $12,499,568
Operating Fund Balance from Prior Year - 500,000
Copier/Printer and Sundry Revenue 63,741 70,000 60,000
Fines and Collections 393,973 425,000 385,000
Interest 195,515 200,000 100,000
Grants 10,013 25,000 25,000
Donations 53,143 100,000 100,000
Leases 63,222 70,000 60,000
Events/Conferences 65,804 40,000 50,000
TOTAL OPERATING REVENUE $13,515,704 S13,375,448 $13,779,568
CAPITAL REVENUE
General Property Tax $ 25,000 $ $
RDA Rebate 110,802 28,500
Interest 141,164 150,000 100,000
Prior Year Capital Fund Balance est. 3,500,000 1,000,000
Donations and Grants 120,134 50,000 50,000
Miscellaneous/Sundry Revenue 500 -
TOTAL CAPITAL REVENUE $ 397,600 S 3,700,000 $ 1,178,500
TOTAL BUDGET $13,913,304 S17,075,448 $14,958,068
GENERAL PROPERTY TAX
4/16/09
Page 5
Property tax revenues received for 2008-09 included very moderate new growth.
However, the certified tax rate is limited to the prior year's budget of$1 1.125,968 set by the Salt
Lake County Auditor's Office. The small increase in this budget center is based on additional
tax revenues from miscellaneous, delinquent, and motor vehicle collections.
COPIER/PRINTER AND SUNDRY REVENUE
Revenues included in this budget center are computer printing, copy machines, and
filming. Cost recovery software for printing has provided an additional revenue source equal to
revenues received from copy machines. The Main Library and Chapman Branch continue to be
desired locations for film crews.
FINES AND COLLECTIONS
The Library renewed its contract with Unique Management (UMI) collections system for
collecting overdue materials and accounts. Although this has not generated any increased
revenues from fines, it has resulted in more materials being returned. The return of popular
materials provides better patron service, which is the ultimate goal. Indirect cost savings are
realized when popular items do not need to be replaced.
INTEREST
The continuing decrease in interest rates over this past year has resulted in a loss of
anticipated revenues. As of March 2009, the Library is earning 1.25% on funds invested in the
Public Treasurer's Investment Fund. The same time last year. interest earnings were at 3.60%.
GRANTS
The City Library continues its efforts to raise private funds to supplement tax and fee
revenues. In 2008-09, a grant was received from the Division of Workforce Services. In the
coming year, efforts will be made to apply for grants with particular emphasis upon
strengthening the Library's capacity to cooperate with other agencies on early literacy and to
support public programs such as the Dewey Lecture series.
4/16/09
Page 6
•
DONATIONS
The City Library has been successful in raising funds for special programs and projects
with the continued support of the Friends of the Library and individuals. The Library has been
included as a beneficiary in several estates over the past few years. Although these funds cannot
be budgeted, we are grateful to patrons who have included The City Library in their estate
planning. The Library will seek in-kind donations for reading incentives, media promotion,
welcome literature for new city residents, and incentives for staff wellness efforts.
LEASES
The City Library receives rent from the shops on Library Square.
EVENTS/CONFERENCES
Frequent use of library facilities, both during and after library hours, has resulted in
revenue from rental fees. Income from this budget center has increased in 2009-10.
4/16/09
Page 7
SUMMARY OF OPERATING
BUDGET EXPENDITURES
2007-08 2008-09 2009-10
ACTUAL BUDGET BUDGET
BUILDINGS AND GROUNDS
Buildings-Maintenance $ 246,996 $ 195,000 $ 250,000
Equipment-Maintenance 52,491 55,000 50,000
Buildings and Equipment-Contract Services 269,053 315,000 300,000
Building Security 121,142 120,000 150,000
Equipment Purchases 26,913 25,000 25,000
Heating and Fuel 106,332 155,000 100,000
Lights and Power 322,703 360,000 343,000
Motor Equipment-Service and Maintenance 14.339 6,000 9,000
Rent-Property and Equipment 2.839 5,000 3,500
Water 38.879 42,000 38.000
TOTAL BUILDINGS AND GROUNDS S 1,201,687 S 1,278,000 S 1,268,500
MATERIALS
Art Prints $ 1,000
Binding $ 5.336 S 6,000 4,000
Books and Reference Sources 884,125 887,305 935,068
CD-ROMS 3.171 2,000 -
Computer Reference Sources 180.667 180,000 200,000
Downloadable Audio 30.667 32,500 31,000
Maps 1,160 1,000 1,000
Periodicals 114,591 120,000 120,000
Sound Recordings 338.823 325,000 400.000
Visual Recordings 322.860 325,000 375,000
TOTAL MATERIALS S 1,881,400 S 1,878,805 S 2,067,068
PERSONNEL
Salaries and Wages $ 6,621.896 S 6,945,643 $ 7,087.000
Employees' Insurance 780,113 900,000 974,000
Social Security 489,540 508,000 517,000
Retirement 599,421 640,000 635,000
Unemployment Compensation 3,312 6,000 12,000
Other 12.772 18.000 15,000
TOTAL PERSONNEL S 8,507,054 S 9,017,643 S 9,240,000
2007-08 2008-09 2009-10
4/16/09
Page 8
ACTUAL BUDGET BUDGET
SERVICES
Cataloging Charges $ 92,753 $ 80,000 $ 80,000
City Administrative Charge 16,231 20,000 20,000
Copier-Printer Supplies 17,541 30,000 25,000
Insurance 200,979 220,000 203,000
Library Supplies 168,658 175,000 175,000
Office Supplies 8,135 14,000 8,000
Payroll Processing Charge 12,735 15,000 13,000
Postage 77,449 130,000 40,000
Professional and Technical 38,942 61,000 133,000
Professional and Technical-Attorney 13,710 8,000 8,000
Programming 111,229 140,000 140,000
Publicity 51,491 60,000 65,000
Staff Training and Development 27,081 25,000 25,000
Sundry Expense 41,337 27,000 20,000
Telephone 111,544 125,000 128,000
Travel 12,305 21,000 21,000
TOTAL SERVICES $ 1,002,120 $ 1,151,000 $ 1,104,000
TOTAL OPERATING EXPENDITURES $12,592,261 $13,325,448 $13,679,568
CONTINGENCY 50,000 100,000
TOTAL $12,592,261 $13,375,448 $13,779,568
4/16/09
Page 9
BUILDINGS AND GROUNDS
HIGHLIGHTS
Use of public libraries throughout the nation is booming. The City Library is no exception.
Visits and circulation are up 12% throughout the Library System, placing added demands on
maintenance and facilities staff. Because the Library is significantly busier than a year ago, the
Maintenance budget covering upkeep and repairs will need to be increased. However, the
Library will practice efficiencies in all areas, including the use energy-saving products and
procedures, and will strive for a 2% annual reduction in energy use at all locations. Skilled
upkeep in addition to preventive maintenance will ensure that the overall condition of the
facilities remains very good. One area of increase is security for the Main Library, which is
contracted through CBI Security. An increase in the number of people using the Library means
the need for a greater security presence to ensure the safety and well being of patrons, staff, and
tenants.
FUTURE PRIORITIES
Priorities for 2009-10 include:
• The Library's Strategic Plan for 2009-12 has identified Local Solutions as one
key community outcome. The Library's focus will be on sustainability and city,
state, and national urban initiatives. We will use nontoxic cleaning products,
install more efficient thermostats, and increase recycling for staff and patrons.
• Working in conjunction with CBI Security, the Library NA ill increase security
during high-traffic times and continue to provide sate, secure buildings for staff,
patrons, and library tenants.
• Increased use at all locations has an impact on building maintenance. The Library
will develop a comprehensive plan to provide the necessary upkeep (i.e.,
repainting in select areas, furniture repair, etc.) due to heavy use and traffic.
4/16/09
Page 10
SALT LAKE CITY PUBLIC LIBRARY
BUILDINGS AND GROUNDS BUDGET
2008-09 2009-10
BUDGET BUDGET
Buildings—Maintenance $ 195,000 $ 250,000
Equipment—Maintenance 55,000 50,000
Buildings and Equipment—Contract Services 315,000 300,000
Building Security 120,000 150,000
Equipment Purchases 25,000 25,000
Heating and Fuel 155,000 100,000
Lights and Power 360,000 343,000
Motor Equipment—Service and Maintenance 6,000 9,000
Rent—Property and Equipment 5,000 3,500
Water 42,000 38,000
TOTAL BUILDINGS AND GROUNDS S1,278,000 $1,268,500
BUILDINGS—MAINTENANCE
Increased use of all facilities has an impact on building maintenance. Based on current
expenditures, an increase in this budget center is necessary to adequately address the
maintenance and upkeep due to heavy use and traffic throughout the Library System.
EQUIPMENT—MAINTENANCE
This budget supports ongoing maintenance costs of all equipment (not currently on
maintenance contracts), including computer equipment.
BUILDINGS AND EQUIPMENT—CONTRACT SERVICES
The City Library routinely contracts for a variety of services when outsourcing is a more
efficient and economical solution. This category includes such things as computer service and
maintenance contracts, elevator maintenance, garbage removal, copier and alarm service
contracts, and window washing. Austerity measures and careful review of all contracts will be
continued to reduce the frequency and scope of some contracts where possible.
4/16/09
Page 11
•
BUILDING SECURITY
The security contract with CBI includes a scheduled presence at only the Main Library
with visits to the branches on a varied and rotating basis or as needed. The expectations of CBI
have been fine-tuned and will continue to reflect adjustments as necessary. An increase in this
budget is necessary to respond to greater numbers of people in the Main Library. Coverage will
be increased from the usual two officers to three when conditions warrant.
EQUIPMENT PURCHASES
Minor equipment purchases unrelated to computers come from this budget center. This
level maintains the ability to fund minor equipment requests which are generally prioritized in
April each year.
UTILITIES
The budget for utilities is always challenging. The Library's Strategic Plan calls for a
reduction in the Library's carbon footprint. With this goal in mind, The City Library will
continue to monitor usage and look for ways to reduce costs and increase efficiencies and, in
addition. challenge itself to achieve a 2% reduction in fuel and power usage.
MOTOR EQUIPMENT—SERVICE AND MAINTENANCE
This account covers operational and maintenance costs related to The City Library's five
deliver\ and maintenance vehicles. The increase to this budget is needed to address additional
maintenance costs associated with aging vehicles.
RENT—PROPERTY AND EQUIPMENT
The decrease in this budget reflects current needs.
WATER
The Library will make a concerted effort to reduce water usage and challenge itself to
reduce costs by 2%.
4/16/09
Page 12
•
MATERIALS
Circulation for The City Library System continues to exceed 3.3 million items per year — nearly
three times the national average per capita for libraries of its size. Demand for materials in all
formats continues to grow, including rising interest in downloadable formats for music, film, and
audible books — especially books on CD. The use of online databases continues to climb —
"pages" viewed monthly average around 300,000. Given the high usage and wear and tear on
materials, it is necessary to increase the materials budget by $188,000. This will bring
expenditures on materials in line with other library systems at approximately 15% of the total
operating budget.
HIGHLIGHTS
In 2008-09, the City Library:
• Expanded the adult nonfiction collection by adding titles in new areas and
replacing and updating others.
• Engaged the assistance of Mary Bushing, a nationally recognized collection
weeding specialist, who offered many suggestions for refreshing and enlivening
the collection through weeding of the collection and enhanced displays of
materials.
■ Found success in the downloadable audio collection, which is also known as e-
audiobooks. Included are a variety of popular and classic fiction, nonfiction,
young adult, children's, and international language audiobooks. This service is
available from home for patrons with computer and Internet access.
• Increased and enriched collections and services for patrons with remote electronic
access, both from within the Library as well as from home. New databases were
added to meet the needs of patrons and the business community, including the
very popular Mango Language Learning Program.
4/16/09
Page 13
FUTURE PRIORITIES
Priorities for 2009-10 include:
■ Continued development of the highly used international collection of over 80
languages in both fiction and nonfiction for adult patrons.
■ Increased availability of early literacy materials targeted to families with children
ages 0-5. Increased purchasing in this area will provide for materials to be used
for early literacy outreach in the community as well.
■ Creation of a collection of materials that highlight sustainability,
environmentalism, and "green" efforts.
• Enhancement of popular book and audiovisual collections for increased
circulation.
EFFORTS TO CONTROL COSTS
The City Library continually streamlines its acquisition process and takes
advantage of online ordering tools to purchase more materials with fewer staff,
maximize available discounts, and provide new materials to patrons faster.
• The City Library's centralized selection process continues to pay dividends in
efficiency by eliminating unnecessary duplication of titles and achieving better
distribution of titles to branches.
• By offering downloadable resources, The City Library keeps up with the new, in-
demand technologies and is able to deliver materials and resources more quickly
and with less labor.
■ By cooperating with the Friends of the Library organization and systematically
reviewing books received as donated gifts, The City Library pulls thousands of
items into the collection for circulation. Materials not added to the Library's
collection are sold by the Friends at semiannual booksales.
4/16/09
Page 14
SALT LAKE CITY PUBLIC LIBRARY
MATERIALS BUDGET
2008-09 2009-10
BUDGET BUDGET
Art Prints — $ 1,000
Binding $ 6,000 4,000
Books and Reference Sources 887,305 935,068
CD-ROMS 2,000 —
Computer Reference Sources 180,000 200,000
Downloadable Audio 32,500 31,000
Maps 1,000 1,000
Periodicals 120,000 120,000
Sound Recordings 325,000 400,000
Visual Recordings 325,000 375,000
TOTAL MATERIALS $1,878,805 $2,067,068
The primary mission of The City Library is to provide access to information and ideas
through materials and services for all members of the community. The Library's ability to fund
the materials budget at adequate levels is a continual challenge under the most optimal
circumstances due to increasing fixed costs, the continually rising cost of materials, and demand
for materials in a growing variety of formats. The Materials budget line will grow by $188,000,
which will supplement both book and audiovisual purchasing. This will bring the materials
budget to 15% of the operating budget.
ART PRINTS
This budget allocates funds for replacement of the most popular prints that become
damaged with use.
BINDING
This budget reflects the amount required to bind back issues of well used magazines.
Binding periodicals is vital for The City Library's ability to organize and protect its in-depth
magazine collection.
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BOOKS AND REFERENCE SOURCES
While use of traditional print resources continues to grow and the Library strives to
sustain book collections, this budget also responds to the demand for other formats. The number
of patrons using library resources from home is outstanding. The Library's new website will
make electronic reference sources even easier to use.
COMPUTER REFERENCE SOURCES
Many reference resources that were once available both in print and online are now only
available as a computer reference source. Often, the cost of the online version is more expensive
and yet can serve more patrons. The Library is continually evaluating the best delivery method
and seeks to extend availability to home and business users whenever possible.
DOWNLOADABLE AUDIO
Downloadable audio (also known as e-audiobooks) allows library patrons to download
and listen to a variety of popular and classic fiction, nonfiction, young adult, children's, and
international language audiobooks. This service is available from home for patrons with
computer and Internet access. The start-up collection has been well used and will continue to
grow by adding new, unabridged titles and will branch out into additional vendors.
MAPS
Funds are allocated to keep this ongoing collection current.
PERIODICALS
Magazines and newspapers remain a timely and popular source of current and historical
information for patrons. Use of the magazine collections throughout The City Library System is
heavy.
SOUND RECORDINGS
Circulation in the area of compact discs and books-on-CD continue to rise: Increasing
demand in the CD format has required The City Library to carefully consider the proportion of
the materials budget spent on audiovisual formats.
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VISUAL RECORDINGS
The demand for the DVD format continues to grow. The need for more nonfiction issues
and topics continues to increase. Patrons requesting information on international topics and the
growing use of more expensive materials for training and development by the business
community contribute to create demand.
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•
PERSONNEL
HIGHLIGHTS
The City Library received top honors from Library Journal in its February 15, 2009, issue. It
was honored as one of only a handful of libraries to receive five stars — the top rating for public
libraries based on per capita number of library visits, circulation, program attendance, and public
Internet use. Staff commitment and involvement in organizational development, library
innovation, and customer service excellence are all factors that influence high levels of library
use in Salt Lake City.
In a year of economic downturn, libraries around the country saw an increase in numbers at all
levels — materials check out, library visits, and an increase in computer usage. On average, The
City Library saw increases —materials circulation increased as much as 12%; library cards issued
increased by 10%: and computer usage increased by 3%. Despite these growing numbers, staff
of The City Library absorbed the increases, kept smiling, and maintained the exceptional level of
service community members have come to expect.
Highlights of the year included:
• Human Resources staff conducted a staff survey that compared City Library
salaries and benefits with libraries along the Wasatch Front, as well as three
library systems in the United States with similar budgets and number of locations.
• A Web Design Team comprised of various staff levels and expertise drafted a
plan for the future of the Library's online presence.
• The City Library received a $10,000 grant from the Department of Workforce
Services Incumbent Worker Training Program to increase the number of library
staff members sent to training at the Professional Education program at the
University of Utah and the Hablemos Spanish Language Academy.
• The City Library implemented a new Flexible Spending program with PEHP,
which allows all staff to utilize the flexible spending options to maximize their
pretax dollars.
• One hundred thirty staff members participated in the American Heart Association
Start! Walking program.
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FUTURE PRIORITIES
Priorities for 2009-10 include:
• The Strategic Plan provides for new outcomes which requires a small increase in
staff in the following areas:
o Computer Services staff to conduct technology classes and training.
o Children's Services staff to provide literacy outreach to children ages 0-5.
o Web page development and continued content management staff
• Research health insurance providers and costs in an effort to lower the cost of
health insurance premiums for employees and their families.
• Continue to evaluate the level of staffing needed to achieve Strategic Plan
outcomes while providing quality customer service at each service point.
■ Rewrite job descriptions and minimum standards to reflect what skills and
education are essential for each position.
• Evaluate support services duties and continue to look for short-term and long-
term efficiencies.
EFFORTS TO CONTROL COSTS
• City Library employees did not receive a budgeted 2% wage adjustment in
January 2009.
• Continue to research, evaluate, and recommend salaries and benefits for staff
members based on data from local agencies and libraries throughout the United
States.
• Evaluate positions as they become open, making adjustments in salaries and
staffing levels whenever possible.
• Align vacation time and benefits with local libraries and city agencies.
• Normalize and implement a pay scale for City Library substitutes.
• Continue to find efficiencies while providing new and innovative ways to
continue the level of excellent customer service provided to library patrons.
■ Increase the use of volunteers.
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SALT LAKE CITY PUBLIC LIBRARY
PERSONNEL BUDGET
2008-09 2009-10
BUDGET BUDGET
Salaries and Wages $6,945,643 $7,087,000
Employees' Insurance 900,000 974,000
Social Security 508,000 517,000
Retirement 640,000 635,000
Unemployment Compensation 6,000 12,000
Other 18,000 15,000
TOTAL PERSONNEL S9,017,643 S9,240,000
SALARIES AND WAGES
This budget recognizes the increases necessary to maintain salaries and benefits,
including a conservative performance-based merit system.
EMPLOYEES' INSURANCE
City Library employees are covered by Public Employees Health Program. Health care
costs for 2009-10 will increase by 9.5%. The Library continues to contribute an equal amount
for each salaried staff member to support insurance. Workers Compensation insurance coverage
for April 1, 2009, to April 1, 2010, increased significantly. Staff continue to work with Workers
Compensation Fund of Utah to reduce future costs where possible.
SOCIAL SECURITY
The rate for Social Security is 7.65%. However. The City Library experiences a lower
overall rate in Social Security benefits due to increased staff use of pretax dollars for health care
costs (cafeteria plan/flexible spending).
RETIREMENT
Benefited library employees are covered under the Utah Retirement System Public
Employees Noncontributory Retirement System. This year, the retirement rate for local
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•
government employers increased slightly to 11.66%. The Library continues to pay 2.65% or
1.40% into a 401(k) plan for 22 employees who switched from the contributory to
noncontributory retirement plan.
UNEMPLOYMENT COMPENSATION
The City Library's unemployment costs rose in 2008-09; therefore, this budget center
will increase.
OTHER
This budget center supports employee use of public transit by reimbursing employees a
portion of monthly transit pass costs. The Local Solutions outcome supports finding ways to
make UTA passes available to staff at a reduced cost.
Funds are also allocated, when available, for flu and hepatitis shots to help reduce illness
among staff members. The Enjoying Life Outcome Committee, working with the Wellness
Committee and Human Resources, are finding ways to encourage healthy incentive programs for
library staff, such as the American Heart Association Start! Walking program.
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SERVICES
HIGHLIGHTS
Salt Lake City residents continue to view The City Library as the place to gather for civic
dialogue, cultural exploration, community celebration, and life-long learning. The Library works
with many community organizations and offers a wide range of programs on a variety of topics.
Highlights from 2008-09 are below:
• Participated in the We Shall Remain project with more than a dozen community
organizations including KUED, Utah Humanities Council, Utah Museum of
Natural History, and the Utah State Division of Indian Affairs. This primetime
PBS series on Native American history was the impetus for a statewide effort to
examine historical and contemporary issues of Native Americans both locally and
nationally. The kick-off took place in November 2008 at the Main Library.
• Hosted the very successful Salt Lake City Mayors Speak. The Library brought
together Jake Garn, Ted Wilson, Palmer DePaulis, Deedee Corradini, Rocky
Anderson, and Ralph Becker to discuss Salt Lake City-s past, present, and future.
• Hosted a Business Fair with more than a dozen small business resource agencies
who conducted workshops and provided information on their services.
Participants learned how the Library's resources can support the goals of existing
businesses and provide valuable information for those starting a new business.
• Welcomed Richard Louv, author of Last Child in the Woods, to Salt Lake City.
He introduced the community to the rapidly grove ing Leave No Child Inside
movement which seeks to reconnect children to nature.
• Coordinated a series of ECO J.Q. programs which focused on sustainable living.
Topics ranged from sustainable gardening to green businesses. commuting
without cars to water conservation. Dr. Dayna Baumeister, co-founder of the
Biomimicry Guild, presented some of the latest technologies inspired by nature.
• Participated in the Wallace Stegner community-wide centennial celebration. A
Stegner quote installed at Library Square was unveiled on February 18, 2009, and
will serve as a permanent reminder of his legacy.
• Hosted the Library Square Festival of Science and Art in conjunction with
Mineral Collectors of Utah. YouthCity Artways. The Leonardo, the Utah Museum
of Natural history, the University of Utah Geology and Geophysics Department.
and the Wasatch Gem Society.
• Hosted the Alternative Press Fest. Participants met fellow zinesters. attended
workshops. listened to music, and enjoyed a poetry slam.
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• From September 19, 2008, until January 11, 2009, The Leonardo on Library
Square hosted Gunther von Hagens BODY WORLDS 3 & the Story of the Heart.
More than 290,000 visitors attended the exhibition. including more than 26,000
field trip students and visitors from every state in the nation and several foreign
countries. The Main Library saw a marked increase in patron visits. In
conjunction with Body Worlds, and in partnership with the University of Utah
Health Care Radiology Department, the Library hosted three lectures and a
photograph exhibit.
FUTURE PRIORITIES
• Partner with the SLCC Community Writing Center to develop and coordinate
writing workshops and mentoring partnerships with a focus on bridging cultural,
racial, and socio-economic divides.
• Begin a new series called Conversation Café to provide an opportunity for people
to meet informally and discuss new ideas and topics of local, regional, and
national interest.
• Increase the number and topics of computer training classes to expand and
enhance the technology skills of patrons.
• Create a Green Topic Center at the Main Library to provide the public with
information and local resources on environmental issues and sustainable living.
• Continue the Dewey Lecture series in the fall with Road Food authors and NPR
contributors Jane and Michael Stern, Onion editor Joe Randazzo, and writer Chad
Nackers.
EFFORTS TO CONTROL COSTS
• The City Library continues to seek and create partnerships with additional
community groups to share programming costs while maintaining those that have
been previously established.
• The careful renegotiation of the Library's insurance policy resulted in a
significant savings in this area without losing any coverage.
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SALT LAKE CITY PUBLIC LIBRARY
SERVICES BUDGET
2008-09 2009-10
BUDGET BUDGET
Cataloging Charges $ 80.000 $ 80,000
City Administrative Charge 20.000 20,000
Copier—Printer Supplies 30,000 25,000
Insurance 220,000 203,000
Library Supplies 175,000 175,000
Office Supplies 14,000 8,000
Payroll Processing Charge 15,000 13,000
Postage 130,000 40,000
Professional and Technical 61,000 133,000
Professional and Technical—Attorney 8,000 8,000
Programming 140,000 140,000
Publicity 60,000 65,000
Staff Training and Development 25,000 25,000
Sundry Expense 27.000 20,000
Telephone 125,000 128,000
Travel 21.000 21.000
TOTAL SERVICES S1,151,000 S1,104,000
CATALOGING CHARGES
The majority of these expenditures are applied to The City Library's contract with Online
Computer Library Center, Inc., (OCLC) who provides Bibliographic Center for Research (BCR)
pricing plans for cataloging library materials. In addition to OCLC charges. the Library uses this
fund to pay for outsourcing the acquisition and cataloging of many of the 80+ international
languages represented in the Library's collection.
CITY ADMINISTRATIVE CHARGE
These charges from Salt Lake City Corporation are administrative fees for The City
Library's related costs for cash management. City Council. and budget/policy review.
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COPIER—PRINTER SUPPLIES
The cost recovery on printing has reduced the paper and toner costs for the public
printers, which has reduced the funds needed in this budget center. This budget covers the costs
of paper for printers and copiers throughout The City Library System, as well as other related
supplies.
INSURANCE
The City Library practices careful application of risk management principles and regular
competitive bidding to ensure the best coverage for the lowest cost. A newly negotiated contract
will result in a savings with no change to the Library's coverage. The current policy includes
earthquake and terrorism coverage.
LIBRARY SUPPLIES
While materials purchasing will see an increase, the increased supply costs can be
accommodated. Supplies are purchased in bulk in order to contain costs and to obtain favorable
discounts. The Library closely monitors the cost of packaging and processing newer, more
popular formats such as DVDs, CDs. and recorded books, which can be more expensive than
traditional library materials.
OFFICE SUPPLIES
Every effort is made to contain costs by purchasing through vendors with state of Utah
negotiated pricing. As a result, the Library will realize a substantial reduction in this budget
center.
PAYROLL PROCESSING CHARGE
The City Library uses independent vendors to process payroll checks and administer the
Library's Section 125 Cafeteria Plan. The Library anticipates a small decrease in 2009-10.
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POSTAGE
The implementation of electronic mail notification for patrons with computer access and
automated calls for most notifications has resulted in substantial decreases in postage costs.
These savings, along with wise planning in 2009-10, will allow the Library to reduce this budget
center significantly in spite of a postage rate increase in May 2009. The City Library mails The
City Library News, the Library's newsletter, to all Salt Lake City residents once a year to keep
them informed of the Library and its services. Over the years, a donation from the Friends of the
Library has supported the postage costs for this mailing.
PROFESSIONAL AND TECHNICAL
This budget supports funding for the annual financial audit, attorneys' fees, memberships
in professional activities and organizations, and the use of outside consultants for library
projects. In the coming year, a significant increase is planned in this budget center to enlist the
talents of consultants and specialists to provide a marketing evaluation, training and consulting
for grant writing, and translation services. Use of experts in some targeted areas associated with
the Strategic Plan will fuel new directions and supplement the skills that currently exist in the
organization.
PROGRAMMING
The quality of public programs and the community's enthusiasm continues to be very
high. Nationally known authors attract audiences that fill the Main Library's auditorium.
Cultural celebrations such as Eid al-Fitr, Chinese New Year, and Norouz draw hundreds of
people from diverse backgrounds. The Library will continue to work with established
community partners and seek out new partners in an effort to stretch the programming budget
which will see no change this year.
PUBLICITY
This budget will increase by $5,000 to cover the cost of printing the Library's newsletter
six times a year rather than four and to explore the use of recycled paper.
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STAFF TRAINING AND DEVELOPMENT
The City Library continues to build an excellent staff and supports a training program
that encourages staff to expand their expertise and knowledge in support of library goals. This
budget center also supports the extensive volunteer program which will expand in 2009-10. A
Friends of the Library staff scholarship program supplements the Library's staff development
efforts.
SUNDRY EXPENSE
This account includes such expenses as advertising for job openings and procurement
bids, staff identification badges, and other miscellaneous expenses. Sundry expense items were
monitored closely over the last two years resulting in a decrease to this budget.
TELEPHONE
This year, the Library replaced the telephone system with a Voice-over IP system with
expanded functionality, which includes voice mail for managers. The Library anticipates only a
small increase in 2009-10.
TRAVEL
This account pays the travel-related expenses for library staff and board members to
attend conferences, meetings, and workshops. In addition, all mileage allowances are paid from
this budget center at the reimbursement rate of 37.5 cents per mile. This budget remains
unchanged.
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CAPITAL BUDGET EXPENDITURES
HIGHLIGHTS
During 2008-09, the City Library:
■ Replaced the outdoor deck at the Day-Riverside Branch Library.
■ Waterproofed the reflecting pool at the Main Library.
■ Installed a new air condenser in the Computer Services Department.
■ Repainted the interior of the Sprague Branch Library.
FUTURE PRIORITIES
Priorities for 2009-10 include:
■ Refresh and enhance the Children's Library.
■ Design and build the Library's new website.
■ Install self-check out equipment at all branches.
■ Replace HVAC units at the Sprague, Sweet. and Anderson-Foothill branch
libraries.
■ Install permanent outdoor lighted signage for Main Library tenants.
■ Install LCD message screens at all branch locations.
■ Install new carpet and a reconfigured circulation desk at the Sweet Branch
Library.
■ Construct a structure at the Day-Riverside Branch Library to house Bike
Collective equipment.
■ Invest in new technologies that help save energy.
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SALT LAKE CITY PUBLIC LIBRARY
SUMMARY OF CAPITAL BUDGET EXPENDITURES
2009-10
BUDGET
CAPITAL IMPROVEMENTS $ 628,500
TECHNOLOGY INFRASTRUCTURE 200,000
QWEST LEASE AGREEMENT 50,000
CAPITAL REPAIRS 200,000
PRIOR YEAR/CONTINGENCY 100,000
TOTAL CAPITAL EXPENDITURES $1,178,500
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CAPITAL IMPROVEMENTS
The City Library's Capital Improvements program will continue to hold in the highest
priority the ongoing development of plans for branch libraries in the Glendale and Capitol Hill
neighborhoods. Capital improvement expenditures may include program development,
architectural services, land procurement, or other planning needs. This fund will also provide for
the development of the Library's new website, enhancements to the Children's Library, and
collaboration for the continued improvement of Library Square.
TECHNOLOGY INFRASTRUCTURE
Computer equipment is heavily used, and funds are needed on an annual basis, to upgrade
and expand the computer system. Because technology advances at such a rapid pace,
anticipating more than a year out is difficult. The Library will work toward installation of self-
service check-out stations at all branches. Self-check out at the Main Library supports the
circulation of nearly 30,000 items a month, an amount comparable to the monthly circulation at
Sprague.
QWEST LEASE AGEEMENT
The City Library entered into a contract with Qwest in March 2008 to purchase Voice-
over IP for all library locations. Bandwidth increased from 1.544 megabits to 30 megabits
resulting in significantly faster computer access at branch locations. Voice-over IP also provided
expanded features to the Library's seven-year old phone system, including voice mail and easily
customizable messages. The cost of hardware, installation, and entrance facilities for the Main
Library and four branches is included in a five-year lease agreement at 3.73% interest.
CAPITAL REPAIRS
This fund supports ongoing major capital repairs at all locations as needed.
PRIOR YEAR/CONTINGENCY
This fund is maintained to deal with carryover projects and emergency or unanticipated
expenses.
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NAME
MAIN LIBRARY
R�,,. LOCATION
.-. r x !t { fee.;# c4sP .
l w
1' r t` 210 East 400 South
�
Salt Lake City, Utah
4 84111
s �
Anchoring Salt Lake City's civic core, Library Square provides a connection and transition from
the Central Business District to the residential neighborhoods adjacent to downtown. One of the
most heavily used main libraries in the United States, the new Main Library has become a major
attraction for residents and visitors since its opening on February 8. 2003.
A 240,000 square-foot concrete and glass structure with exceptional views of Salt Lake City and
surrounding mountains, the Main Library features book, periodical and media collections of over
500,000 items; reading galleries; technology center; 315-seat auditorium and adjoining meeting
spaces; small conference rooms; and selected community shops designed to enhance The City
Library's mission. The adjoining plaza features a reflecting pool, garden, and granite fountain.
Underground parking for approximately 600 vehicles provides parking for city and library
employees, as well as library visitors.
•
NAME
t 4 ANDERSON-FOOHILL
•
yLBRANCH
LOCATION
1135 South 2100 East
Salt Lake City, Utah
84108
Mpg
r4
The Anderson-Foothill Branch has a high profile location on the east bench, oriented to take best
advantage of its passive solar design.
The pleasing design of the branch has two unique elements as part of its plan. The first is a
passive solar energy design that includes earth berming, window placement for solar heating, and
zone supplemental heating/cooling. The second element of this 14,900 square-foot community
library built in 1985, expanded in 1992 and in 2002, is a modular design.
+ Si .a l' - a t R ( . T i.. •
'. = 'a ,44 ,� ' � , '` a.� ,a cent*,st NAME
`,�s . - ,' ,4 :, Y sr'''' �r4p .t, • ,'v '4$4y t�
4 , .;'t' ; ,,.0 CHAPMAN BRANCH
. 4., -. , -. LOCATION
g 1 577 South 900 West
1 A s 1 i Salt Lake City, Utah
It 84104
.. _ F . .,, �.i.' tea" _' .,
Serving a multiethnic community on the west side of Salt Lake City, the Chapman Branch is
located on a major street with a north-south orientation.
Considered to be one of the finest Carnegie Libraries in the West, this 8,900 square-foot library
has two levels. Since its opening in 1918, it has been an important part of city services to
westside residents. The Library was completely renovated, including updated HVAC, following
the roof collapse after major winter storms during January 1993. A major remodel of the
basement level meeting space in 2002 resulted in a much needed children's area which expanded
service and collection space for adults on the ground level.
��f; :. .,� NAME
- ' 4
,,,
S,, : t��" t 1 a � ", _ -...,,,,,.;;;.t., .y
� '/,,,,riv,
4v THE ECTO LRIIBNRANER AYND JACK
, -- LOCATION
�� 455 'F' Street
Salt Lake City, Utah
84103
Built in 1985, The Corinne and Jack Sweet Library was expanded and remodeled to meet ADA
requirements during 1993-94. It serves the Avenues neighborhood and is situated in the heart of
the community.
The Sweet/Avenues Branch is the sister branch of the And Foothill Bsn the
modular design. The branch contains over 8,000 square-fersoneet of service space ranchu,i including
same a
community program and meeting space.
NAME
-_- DAY-RIVERSIDE
P< BRANCH
{ I
LOCATION
1575 West 1000 North
Salt Lake City, Utah
•_ 84116
This 13,000+ square-foot branch library opened in September 1996.
This beautiful facility was designed to complement the residential neighborhood with
sensitivity to its site on the Jordan River Parkway. An open space plan, with a large
community meeting room and outside deck area, will accommodate this growing
community for many years.
..,.
L ',, ,n k ' t. , NAME
'YZh . mot' ' ` 0 SPRAGUE BRANCH
t j y��p �+ � 4 4g
#` _ t' F 6" '.k f gyp— 1. R R T...
'It' -r
fa ; LOCATION
* R . 2131 South 1100 East
� �;: Salt Lake City, Utah
;,,. ' 84106
j
„}gg
.. ? - yam.
,,,,,
The Sprague Branch is situated in the very center of the business area of Sugar House.
The high-gabled, English Tudor-style building has served the Sugar House community for three
generations. The building was selected by the American Library Association in 1935 as the
"Most Beautiful Branch Library in America." The two-level facility was renovated in 1989-90.
The Reading Room on the first floor was remodeled in 1993-94. A new slate roof was installed
in the fall of 1996. An expansion project to add a new, larger meeting room and remodel the
building was completed in April 2001, which increased the square footage to 9,700.
APPENDIX
STRATEGIC PLAN
2009-2012
ETHICS STATEMENT
We believe that free and open access to information, ideas and diverse perspectives forms
the foundation of a democratic society.
We promote intellectual freedom and empower our community by facilitating the
information needs of individuals.
We respect our patrons' privacy and honor the trust placed in us.
We engage every patron and fellow staff member as an individual with compassion and
respect for their uniqueness.
We use our access to library resources judiciously and with honorable intent.
We hold ourselves accountable for the quality of information and service we provide.
We make decisions and conduct our operations with integrity and transparency.
We build excellence by supporting our colleagues' training, skill building, education,
personal and professional development.
We continually grow by learning and adapting to the needs of a changing community.
We are a collaborative organization that provides a safe environment where staff ideas
are encouraged and concerns are addressed.
STRATEGIC PLAN 2009-2012
OUTCOME: EARLY LITERACY
Every child has an equal chance to succeed. The youngest children in the community have
expansive early literacy and early learning opportunities.
MEASURES:
Increase the percentage of children who arrive at kindergarten ready to read.
Increase circulation of children's board books,jP and jR.
STRATEGIES
Make an early connection with new parents.
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Deliver direct services to 0-5 age children in need.
Increase number of books in the homes of children age 0-5.
Offer incentives to advance family literacy.
Create family friendly policies.
OUTCOME: TECHNOLOGY ACCESS AND SKILLS
Everyone in the community has access to computers and the skills to use them.
MEASURES
Decrease the percentage of people who have never used a computer.
Increase the percentage of users with expanded technology competencies.
Increase number of attendances at technology training classes.
Increase the number of class types.
STRATEGIES
Expand the number of citywide access points.
Teach technology skills with innovative, user-centered, subject-centered methods.
Use the Library's website to build patron technology skills.
OUTCOME: LOCAL SOLUTIONS
Everyone shares a sense of responsibility for the future. The community works together to
address challenges and generate innovative solutions to create and sustain the best place to live
and then makes it happen. The Library's focus will be on sustainability and city, state, and
national urban initiatives.
MEASURES
Improve rank on U.S. City Sustainability Index.
Reduce Salt Lake City's carbon footprint in line with Mayor's goal.
Reduce Library's carbon footprint.
Increase the number of organizations with whom the Library collaborates on Local
Solutions.
Increase attendance at programs on Local Solution topics.
STRATEGIES
Provide action-centered activities and resources.
Be a catalyst for collaboration between organizations.
Acknowledge individual and group actions through awards and sponsorships.
OUTCOME: ENJOYING LIFE
People make time for entertainment to lighten up, enjoy life, and unlock creativity.
MEASURES:
Improve ranking on Best Places to Live Index.
Improve ranking on Literate Cities Index.
Increase the percentage of cardholders (children, teens and adults) who used the Library
within the last three months.
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•
Improve results of the Patron Satisfaction Survey amongst children, teens and adults.
Increase total circulation.
STRATEGIES:
Provide warm and responsive customer service.
Eliminate barriers to use of library services.
Creatively increase satisfaction while managing costs.
Create cool, interactive environments with 'Wow' factor.
Create connections to groups that enhance quality and enjoyment of life.
OUTCOME: EXPLORING NEW IDEAS
The community openly explores ideas and engages in conversation, discussion and dialogue,
especially about ideas they may have never encountered before.
MEASURES:
Increase community participation as measured on Community Involvement Survey.
Increase the number of collaborations and co-sponsors on Exploring New Ideas topics.
Increase attendance at programs that feature Exploring New Ideas.
Improve results of the Patron Satisfaction Survey in areas of learning and dialogue.
STRATEGIES:
Provide information and encourage engagement in city-wide events.
Encourage curiosity.
Connect staff and community experts with learners.
Provide thought-provoking events with the opportunity for dialogue.
Facilitate the transition of a new use for the former Main Library building and the
continued development of Library Square.
OUTCOME: BRIDGING DIVIDES
The community finds ways to bridge the east/west racial, cultural, and socio-economic divide to
strengthen the City.
MEASURES:
Increase positive perceptions of each other by east and west-side residents.
Increase attendance at east-side programs by west-side residents and attendance at west-
side programs by east-side residents.
STRATEGIES
Make personal contacts with diverse communities.
Explore and implement ideas from successful models for bridging divides.
Encourage opportunities for the telling of personal stories to emphasize how we are alike
and to honor our differences.
Create enhanced library experiences on the west side, including building a new Glendale
Branch Library.
Provide services that promote interaction across the divide.
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