067 of 2014 - Amending Chapter 5.72 pertaining to taxicab regulation 0 14-1
0 14-22
SALT I,AKE CITY ORDINANCE
No.67 of 2014
(Taxicab requirements)
An ordinance amending Chapter 5.72,Salt Lake City Code,pertaining to taxicab
regulation
WI IEREAS,the City Council intends to amend Chapter 5.71,Salt Lake City Code,
regarding ground transportation regulation;and
WHEREAS,the City Council has determined this ordinance corresponds with and
supports amendments to Chapter 5.71;and
WHEREAS,it is in the best interest of the City to have the flexibility to award on-
demand taxicab contracts to the appropriate number of companies the City believes the market
can support;and
WHEREAS,it is in the best interest of the City to have the flexibility to adjust taxicab
fleet size to market conditions;and
WHEREAS City has determined it is in the best interest of the City to allow taxicab
companies to petition the City for rate adjustments every three(3)months;and
WHEREAS,City desires to make certain changes to modernize the language,concepts,
and definitions,delete obsolete provisions,and make certain clean-up changes in this ordinance;
and
WHEREAS,after a duly noticed public hearing before the City Council,the Council has
determined this ordinance is in the best interest of the City.
NOW,THEREFORE,be it ordained by the City Council of Salt Lake City,Utah as
follows:
SECTION 1.That Chapter 5.72,Salt Lake City('ode,pertaining to taxicabs,be,and the
same hereby is,amended to read as follows:
Chapter 5.72
TAXICABS
Article 1.Definitions and General Regulations
5.72.005:DEFINITIONS:
The following words and phrases,when used in this chapter,shall have the meanings
defined and set forth in this section.
BUSINESS: A voluntary association legally formed and organized to carry on a Business in
Utah in the legal name of the association,including without limitation a corporation,limited
liability company,partnership,or sole proprietorship.
CERTIFICATE: A certificate of public convenience and necessity issued by the City.
CITY: The governmental institution and landmass contained within the boundaries of Salt Lake
City,Utah.
CIVIL NOTICE:A written notice ofa ground transportation violation as provided under this
chapter.
CLEARED: "that condition of a taximeter when it is inoperative with respect to all fare
registration and all cumulative fare and extras charges have been set to zero dollars($0).
CONCESSIONAIRE: A person or entity with whom the Department of Airports has
contracted to provide taxicab services.
DEPARTMENT: The Salt Lake City Department of Airports or such other City department or
division as may be designated by the Mayor to have responsibility for the enforcement of this
chapter.
DEPARTMENT DIRECTOR: The director of the department designated by the Mayor to
have responsibility for the enforcement of this chapter or the authorized designee of such
director.
DEPARTMENT CONTRACT: A valid,existing,and current contract negotiated and
approved by the department for providing taxicab or other services within the corporate
boundaries of Salt Lake City,including the airport.
DEPARTMENT RULES AND REGULATIONS: Rules and regulations developed and
adopted by the department director to govern ground transportation service and businesses within
the City.
EXTRAS: Charges to be paid by a customer or passenger in addition to the fare.
FACE: That side of a taximeter upon which passenger or customer charges for hire of a taxicab
are indicated.
FARE: That portion of the charge for hire of a taxicab which is automatically calculated by the
taximeter through the operation of the mileage and time mechanism.
GROUND TRANSPORTATION APPEAL COMMITTEE:A committee established by the
department director to hear and rule on appeals,suspensions,and other matters related to ground
transportation in and connected with the City.
HAIL A TAXICAB:"fhe act of a person to call out for,or to signal for,an in-service taxicab
that is not already engaged in transport of passengers to respond to the person's location for
hiring and transport of persons or property.
HIRED: The button on the face of a taximeter,which when activated places the taximeter in
operation,signifying the start of a billing process for the person(s)engaging the use of the
taxicab.
IN-SERVICE: A taxicab that is in use on the streets of the City,with a driver,and available for
the transportation of passengers for hire.
PERSON: An individual,a corporation or other legal entity,a partnership,and any incorporated
association.
TAXI STAND: A public place alongside the curb of a street,or elsewhere in the City,which
has been designated by the Mayor or the Mayor's designee as reserved for the use of taxicabs
available for hire by passengers,including places otherwise marked as freight zones or other
parking restricted zones if designated for use of taxicabs during specified times.
TAXICAB: A motor vehicle with a seating capacity of five(5)passengers or less,not including
the driver,or a van with a passenger seating capacity of six(6)to twelve(12),not including the
driver,used in the on demand,for hire transportation of passengers or baggage over the public
streets and not operated over a fixed route or upon a fixed schedule,but which is subject for
contract hire by persons desiring special trips from one point to another and authorized to operate
in Salt Lake City by contract with the department.
TAXIMETER:A meter instrument or electronic device attached to a taxicab which measures
mileage by the distance driven and the waiting time upon which the fare is based,and which
automatically calculates,at a predetermined rate or rates,and registers,the charge for hire of a
taxicab.
WAITING TIME:The time when a taxicab is not in motion,from the time of hiring by a
passenger to the time of discharge of passenger(s).
5.72.105:AUTHORITY TO ESTABLISH RULES AND REGULATIONS:
A.To the extent authorized by the provisions of this chapter and consistent with other
applicable provisions of this code,the department director,under guidance and direction from
the Mayor,may enter into contracts deemed necessary or desirable and may establish rules and
regulations necessary to administer the provisions of this chapter.
B.The Mayor shall adopt procedures applicable to the establishment of department rules
and regulations that provide for:
I.Public notice of any proposed rule that will affect operation of any ground
transportation business;
2.An opportunity for public comment on proposed rules before they take effect,
and
3.The basis for any such proposed rule.
Article II.Authority To Operate
5.72.125:COMPLIANCE RESPONSIBILITY:
A.All persons shall comply with and operate under requirements of applicable law,
including without limitation Federal,State,County and City laws and ordinances,including but
not limited to,Chapters 5.72,5.71,and 16.60 of the Salt Lake City Code,and department rules
and regulations.
B.A concessionaire shall not be relieved of any responsibility for compliance with the
provisions of this chapter,whether the concessionaire leases or rents taxicabs to drivers,or
whether the concessionaire pays salary,wages,or any other form of compensation.
5.72.155:DEPARTMENT CONTRACT REQUIRED FOR OPERATION:
A.No person shall operate or permit a taxicab owned or controlled by such person to be
operated as a vehicle for hire upon the streets of Salt Lake City unless such person is authorized
to do so under a department contract.
B.No person may operate a taxicab business in the City unless the person is authorized to
do so under a department contract.Nothing in the department contract shall relieve a
concessionaire of the requirements of applicable laws.including but not limited to Titles 5.71,
5.72,and 16.60 of the Salt Iake City Code.and department rules and regulations.
C.The term"operate for hire upon the streets of Salt Lake City"means and shall include
the soliciting or picking up of a passenger or passengers within the corporate limits of the City,
whether the destination is within or outside of the corporate limits of the City.For the purpose of
this section,the term"operate for hire upon the streets of Salt Lake City"shall not include the
transporting,by a taxicab properly licensed in a jurisdiction outside the corporate limits of the
City,of a passenger or passengers for hire where a trip originates with the passenger or
passengers being picked up outside of the corporate limits of the City and where the destination
is either within or beyond the City corporate limits.
5.72.165: CONTRACT-BASED SYSTEM FOR PROVISION OF TAXI SERVICES:
A.The City hereby adopts a contract-based system for provision of taxicab services.
Only taxicab providers selected pursuant to a competitive request for proposals(RFI')process
and who have entered into a department contract,as defined in Section 5.72.005,may operate
taxicab services upon Salt Lake City streets.
B.The Mayor shall determine the number of taxicab businesses that shall be awarded a
department contract.
C.The Mayor shall determine the total number of taxicabs authorized to operate in the
City under all such contracts.
5.72.205:MANDATORY ADA ACCESSIBLE VEHICLE:
At least five(5)percent of the vehicle fleet of each taxicab concessionaire shall be
available and equipped.consistent with requirements of the Americans with Disabilities Act
(ADA),for the use and convenience of persons with disabilities.
Article III.Taximeters
5.72.305:TAXIMETER REQUIRED
A.All taxicabs shall be equipped with taximeters approved by the department.
B.It is a violation for any person to operate or to allow to be operated any taxicab
without an operative taximeter.
C. All taximeters shall be mounted in locations approved by the department.
D.All taximeters shall be tested and sealed by the department every six(6)months and
after a rate change,and no taximeter may be used without such seal being in place.
E.Nothing that could shield or conceal the indications and metered fare of the taximeter
from passengers may be placed so as to block the face of the taximeter.
F.Taximeters shall have illuminated faces so as to provide visible indications of the
meters status and fare to the passenger in low light or after sundown.
G.Upon the completion of the service by the taxicab,it shall be the duty of the driver to
call the attention of the passenger to the amount registered and to clear the taximeter of all fare
indications so as to start at zero dollars($0)upon the next fare.
H.Except as otherwise provided herein,it is a violation for any driver of a taxicab or
taxicab business to charge a fare other than as calculated by the taximeter.
I.It is a violation for any driver of a taxicab or taxicab business to charge any extra that is
not approved by the department,calculated by the taximeter,and which is not applicable to the
current fare.
J.A top light shall be installed on every licensed taxicab.The top light shall be
illuminated when a taxicab is available for hire and shall not be illuminated when the taximeter is
placed into hire.
5.72.355:TAXIMETER INSPECTIONS;RECORD KEEPING:
A.The department shall keep a record of the identification of every taxicab meter number
and date of inspection thereof in its office.
B.The department shall inspect,test,and seal every operational taximeter at least every
six(6)months.Additionally,the department may inspect and test any taximeter upon receipt of a
complaint regarding the operations or accuracy of a taximeter.
C.In the event a change in rates is made,the taximeter shall be adjusted to the new rates,
and the taximeter of every taxicab in which a meter has been installed shall be immediately
inspected,tested,and sealed by the department.A fee to recover costs of the meter inspection
shall be charged by the department for each meter reprogrammed and sealed.
D.No taximeter which is inaccurate in registration in excess of one and one-half percent
(1 i/2%)shall be allowed to operate in any taxicab,and when an inaccuracy is discovered,such
taxicab involved shall immediately cease operation and be kept out of operation until the meter is
repaired and in proper working condition.
G.No owner,driver or business shall perform or permit or allow any alterations to a
taxicab that will affect the taximeter pulse setting without said taximeter being inspected and
recertified by the department.Said alterations shall include,but are not limited to,transmission
replacement or remanufacturing,differential replacement or remanufacturing,speedometer cable
replacement,speed sensor replacement,repair or replacement of the taxicab's onboard computer,
or change of tire size on the drive axle.
Article IV.Rates
5.72.405:RATES:
A. The rates charged by a ground transportation company for taxicab service shall be set
by the City Council. The department shall review submittals by taxicab companies for taxicab
rates and the department director shall recommend to the City Council the rate structure and
extras allowed to be charged for taxicab service.
I.Unless otherwise provided for in a department contract,each taxicab business
may file with the department periodically,but no more often than every three(3)months,
a statement regarding the adequacy of the existing maximum rates.Said statement shall
state whether,in the opinion of the person submitting the statement,the existing
maximum rates are at an appropriate level,or whether such rates should be increased or
decreased.If the statement indicates existing rates should be increased,the person
submitting the statement shall supplement the statement with documentation in support of
such increase,such as evidence of increased operating costs,insurance costs,costs of
living,fares charged for competing ground transportation services,and any other relevant
information.
2.Upon receipt of a statement regarding the adequacy of existing rates,the
department director may authorize a temporary increase in rates,not to exceed six(6)
months,to account for increased operating costs,insurance costs,costs of living,fares
charged for competing ground transportation services,or other factors documented in a
rate statement.
3.If the department director authorizes a temporary rate increase,the statement
and other information justifying the increase shall be submitted to the City Council for
review and consideration of a permanent rate increase.
B.Every taxicab shall have printed on the outside of the cab,in a conspicuous place and
of sufficient size,legibility,and in such manner as to be plainly visible to all prospective
passengers,all rates and extras in effect for such taxicab.All such rates and extras shall also be
posted on the inside of the taxicab in such a manner as to be plainly visible to all passengers.
C.No taxicab or taxicab business shall charge any fee or payment for the use of a taxicab
within the City without the prior approval of the City Council or department director,as provided
in this chapter.
D.The driver of any taxicab shall render to every passenger a receipt for the amount
charged,on which shall be the name of the taxicab business,taxicab number,the date and time
the fare was initiated and completed,the miles charged,extras added to the fare,and the total
amount of meter reading or charges.
Article V.Service Regulations
5.72.455:GENERAL SERVICE REQUIREMENTS:
A.Taxicab companies shall maintain all service requirements set forth in a department
contract and other requirements as provided by applicable law and department rules and
regulations.
B.Taxicab services shall be available twenty-four(24)hours per day,seven(7)days per
week.
C.Unless otherwise provided in a department contract,it is a violation for any taxicab
business to refuse to accept a call for service to or from any point within the corporate limits of
the City at any time when such business has available taxicabs,and it is a violation for any
business to fail or refuse to provide all or any service required by this title.
D.Any driver employed to carry a passenger to a definite point shall take the most direct
or expeditious route possible that will carry the passenger safely and expeditiously to his or her
destination,unless otherwise directed by the passenger.
E.The Mayor or the Mayor's designee is authorized to establish Taxi stands in such place
or places upon the streets of the City as the Mayor deems necessary for the use of taxicabs
operated in the City.The Mayor shall not create an Taxi stand without taking into consideration
the need for such stands by the taxicab industry,the convenience to the general public,and the
recommendation of the City traffic engineer.The Mayor shall not create an Taxi stand where
such stand would tend to create a traffic hazard.
1'.Taxi stands shall be used only by taxicab drivers and their boarding passengers,who
shall use them on a first come,first served basis.The driver shall enter the open stand from the
rear and shall advance forward as the taxicabs exit.Drivers shall stay within ten feet(10')of their
taxicabs.Nothing in this chapter shall be construed to prevent a passenger from boarding the cab
of his or her choice that is parked at any position in an'Maxi stand.The Mayor or the Mayor's
designee shall prescribe the maximum number of cabs that shall occupy such Taxi stands.
G.Private or other vehicles for hire,and persons not waiting for or boarding taxicabs
shall not occupy any space upon the streets that has been established as an Taxi stand during any
times specified by the Mayor or the Mayor's designee for use by taxicabs.
H.The driver of any taxicab shall remain in the driver's compartment or immediately
adjacent to his or her vehicle at all times when such vehicle is upon the public street,except that,
when necessary,a driver may be absent from his or her taxicab for not more than twenty(20)
consecutive minutes:and provided further.that nothing herein contained shall be held to prohibit
any driver from alighting to the street or sidewalk for the purpose of assisting passengers into or
out of such vehicle or to load their baggage into the taxicab.
I.No driver shall permit more persons to be carried in a taxicab as passengers than the
rated seating capacity rated by the vehicle manufacturer of his or her taxicab,Child seating shall
be in accordance with Utah and federal law.
J.After a taxicab has been hired by a passenger or group of passengers,no driver shall
permit any other person to occupy or ride in the taxicab without the consent of the original
passenger or group.
K.No driver shall solicit passengers for a taxicab except when sitting in the driver's
compartment of such taxicab.while standing within ten feet(10')of such taxicab,or at any
authorized Taxi stand.
L.No driver shall refuse or neglect to convey any reasonably orderly person or persons,
or their luggage upon request,unless previously engaged or unable or forbidden by the
provisions of this chapter to do so.No driver shall refuse to transport a service animal
accompanying a person or persons in the passenger compartment of the taxicab.
M.Any person may hail a taxicab for service within the City,except that in locations of
an Taxi stand for taxicabs the person should proceed to the taxicab that is"headset"at the stand
for service. However.nothing shall prohibit the person from hiring the taxicab of the person's
choice.
5.72.505: REQUIREMENT TO PROVIDE SERVICE TO HAILING PUBLIC:
It is a violation for any taxicab driver to pass by or refuse service to a person hailing a
taxicab for service unless the taxicab being hailed is already in route to a dispatched fare,is
already hired or is not in service.
5.72.530:ADVERTISING MATERIAL ON CABS PERMITTED:
In accordance with an applicable department contract,it shall be permitted for any person
owning or operating a taxicab to allow advertising matter to be affixed to or installed in or on
such taxicabs.
Article VIII.Enforcement and Penalties
5.72.705:DEPARTMENT AUTHORITY:
The department shall enforce the provisions of this chapter and govern the
conduct of companies and drivers operating under this chapter.With the approval of the Mayor
and upon notice to the City Council,the Department Director may waive or temporarily impose
restrictions not addressed in this Chapter or Department Rules and Regulations if it is determined
that circumstances in the City exist that create congestion,security concerns,emergency
conditions,or other operational problems,and that a temporary suspension or modification of
ordinances is in the best interests of the City to address such circumstances.If the City Council
does not act within sixty(60)days to approve or disapprove the action,then the action is deemed
approved. Waivers issued prior to the effective date of this ordinance shall be valid through the
earlier of(i)the expiration date of such waiver;or(ii)June 30,2015.
5.72.805:ISSUANCE OF A CIVIL NOTICE OF GROUND TRANSPORTATION
VIOLATION:
A.Every'notice issued under this chapter shall be issued in the form of a written civil
notice and shall contain a statement that the named party may appeal the imposition of the
penalty and provide information regarding how to appeal.
B. Any concessionaire,driver,vehicle owner,or authorized ground transportation
business that violates any provision of this chapter may be named in a civil notice issued by the
City.A violation of any provision of this chapter by any driver or vehicle owner shall also
constitute a violation of such provision by the ground transportation business or concessionaire
under whose authority such driver or owner was operating at the time of the violation.
5.72.855:CIVIL PENALTIES AND ENFORCEMENT:
A.The City may revoke,suspend,or deny renewal of a City business license to operate a
ground transportation business for violations of any provision of this title,department rules and
regulations,or other applicable law.
B.The department may revoke,suspend,or deny renewal of an operator's badge,
department automated vehicle identification tag or department inspection seal for violations of
any provision of this title.department rules and regulations,or other applicable law. The person
or business affected may request,in writing filed with the department,an appeal hearing before
the ground transportation appeal committee.Any such revocation,suspension,or denial of
renewal shall remain in effect until the party against whom such action is taken requests
reinstatement and the ground transportation appeal committee determines that reinstatement is
appropriate.
C.If any named party fails to comply with civil penalties imposed under this chapter,
such party may be subject to suspension.revocation or nonrenewal of a City license to operate a
ground transportation business,operator's badge,department automated vehicle identification
tag and department inspection seal.
D.Civil penalties may be imposed as set forth below.The named party in the civil notice
shall be liable for a civil penalty.Any penalty assessed in connection with this section may be in
addition to any other penalty that may be imposed by law or department rules and regulations.
ARTICLE II.
AUTHORITY TO
OPERATE
5.72.155(A,B) $1000.00 Authority to operate Taxicabs
5.72.205 $1000.00 ADA vehicle service required
ARTICLE III.
TAXIMETERS
5.72.305(A,B,D) $1000.00 Certified meter required
5.72.305(G) $300.00 Clearing of metered Fare
5.72.305(C,E,F,J) $100.00 Location,visibility&top light requirement
5.72.305(H,I) $500.00 Passenger Fares
5.72.355(D,E) $1000.00 Accuracy in calculation of Fares
ARTICLE IV
RATES
5.72.405 $100.00 Rates
ARTICLE V
SERVICE
REGULATIONS
$500.00 Violation of service requirements
5.72.455(A,B,C,G,I,L)
$300.00 Violation of service requirements
5.72.455(D,J,)
5.72.455(F,H,K) $100.00 Violation of service requirements
5.72.505 $500.00 Service to Hailing Person
5.72.890:ENFORCEMENT PROCEDURES;CIVIL NOTICE OF GROUND
TRANSPORTATION VIOLATION:
A.Civil notices under this chapter,other than those involving revocations,suspensions,
denials,or approvals of a business license,operators'badge,department automated vehicle
identification tags and department inspection seal shall be heard by the Salt Lake City Justice
Court.Any named party may appear before a hearing officer and present and contest an alleged
violation as provided in Title 2,Chapter 2.75 of this code,or its successor.
B.The burden to prove any defense shall be upon the person raising such defense.
Nothing herein shall affect the City's burden to prove each element of the underlying charge by a
preponderance of evidence.
C.If the hearing officer finds that no violation of this chapter occurred,or that a violation
occurred but one(1)or more of the defenses set forth in this section is applicable,the hearing
officer may dismiss the civil notice and release the named party from liability thereunder,or may
reduce the penalty associated therewith as he or she shall determine.Such defenses are:
1.The civil notice does not contain the information required by this chapter;
2.Compliance with the subject ordinances would have presented an imminent and
irreparable injury to persons or property;or
3.Such other mitigating circumstances as may be approved by the City Attorney's
Office.
5.72.900:EXPEDITED APPEAL OF EXCLUSION:
Any named party who is excluded from pursuing commercial activities under this
chapter,and has not had a hearing before the ground transportation appeal committee regarding
such exclusion as provided for in this chapter,such party may request an expedited appeal of the
action that resulted in such exclusion.Such appeal shall be requested in writing by the party so
excluded to the department.The department shall promptly investigate the facts relating to such
exclusion.If the evidence indicates such exclusion is improper under this chapter,the department
director may reverse the action that resulted in such exclusion.If the department director does
not reverse such action,the action resulting in such exclusion shall be heard and determined by
the ground transportation appeal committee in accordance with the provisions of this chapter.If a
preponderance of the evidence indicates such exclusion is proper under this chapter the ground
transportation hearing committee shall uphold such exclusion.
SECTION 2.Effective Date.This ordinance shall become effective on the date of its first
publication.
Passed by the City Council of Salt Lake •ty,Utaht\i, 25th day of November
2014.
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ITY RECORDER141
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Transmitted to Mayor on 12-9-2014
Mayor's Action: 2' Approved. Vetoed.
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(SEAL) APPROVED AS TO FORM
Bill No. 67 of 2014
Published: December 16, 2014 DateS ��"