Council Provided Information - 9/5/2023CITY COUNCIL OF SALT LAKE CITY
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COUNCIL STAFF REPORT
CITY COUNCIL of SALT LAKE CITY
TO:City Council Members
FROM:Brian Fullmer
Policy Analyst
DATE:September 5, 2023
RE: Sugar House Drive-Through Text Amendment
PLNPCM2023-00026
NEW INFORMATION
In part based on public input, a Council Member asked about changing the ordinance to continue to allow
drive-through facilities at financial institutions and pharmacies. It was noted that these businesses
typically have significantly lower drive-through volume than food service businesses. In addition, some
customers have mobility limitations making it difficult for them to enter buildings.
Planning staff said allowing drive-throughs at these types of businesses while prohibiting them at new
restaurants would prevent someone from utilizing a provision in City Code that allows changing from one
nonconforming use to another nonconforming use. An example of that is a bank with drive-through
facilities being converted into a restaurant or coffee shop and maintaining the drive-through. Permitted
uses cannot be changed to nonconforming uses. If a majority of the Council is interested Council Staff can
work on alternative language with the Attorney’s Office and Planning staff.
PUBLIC HEARING UPDATE
Nine people spoke at the August 8, 2023 public hearing. Eight expressed general support for the current
proposal or for allowing exceptions for financial institutions and pharmacies. One person, who is a
business owner in the area, spoke against the proposal and referred to an email he sent to the Council. The
Council closed the public hearing and deferred action to a future Council meeting.
The following information was provided for previous meetings. It is included again
for background purposes.
Item Schedule:
Briefing: July 18, 2023
Set Date: July 18, 2023
Public Hearing: August 8, 2023
Potential Action: September 5, 2023
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BRIEFING UPDATE
At the July 18, 2023 briefing Council Members asked whether drive-through facilities are connected with a
business or the property, and if vacancy at a property would result in a loss of the nonconforming use.
Planning staff explained a nonconforming use is associated with the property. As an example, if a
restaurant with a drive-through closed and another restaurant opened at the same location, the drive-
through use would be allowed to continue. However, if there was a change of use on the property, (e.g.,
from a bank to a restaurant) that use would need Appeals Hearing Officer review to determine whether to
allow the drive-through to continue. A 12-month vacancy at a property with drive-through facilities would
result in the loss of the nonconforming use if the property was not marketed for use.
Other Council Members asked if any current plans would be affected by the change, and clarified where the
proposed changes would apply. Planning staff was not aware of any plans in the Sugar House Business
District that are proposing new drive-through facilities. Planning also reiterated that the proposal is only
for the Sugar House Business District and would not apply outside the area.
Council Members expressed general support for the proposed text amendment and noted drive-throughs
are appropriate for some areas of the city, but not in the Sugar House Business District.
The Council will be briefed about a proposal initiated by the Salt Lake City Planning Commission to amend
the zoning ordinance that would prohibit drive-through uses in the Sugar House Business District.
Currently, drive-throughs are permitted for financial institutions, restaurants, retail goods and retail
service establishments in the Sugar House Business District. The proposed changes prohibiting drive-
throughs are not citywide; they apply only to the Sugar House Business District.
The proposal is to prohibit new drive-through uses within the Sugar House Business District (CSHBD1 and
CSHBD2) by removing the permitted use designations in these districts from the Table of Permitted and
Conditional Uses for Commercial Districts (21A.33.030 Salt Lake City Code). In addition, the proposal
calls for modifying Section 21A.40.060 Salt Lake City Code clarifying that drive-through facilities are only
permitted when specifically listed as permitted in the land use tables.
Under the proposal, existing drive-through facilities in the Sugar House Business District would become
legal nonconforming uses and could continue operating.
Planning staff recommended the Planning Commission forward a positive recommendation to the Council.
The Commission reviewed the proposal during its April 26, 2023 meeting and held a public hearing at
which three people spoke. The comments were generally in support of the proposal and some suggested
potential exceptions for financial institutions and pharmacies. Commissioners voted 10-1 in favor of
forwarding a positive recommendation to the City Council. The Commissioner who voted against the
proposal did not indicate why he was opposed.
Planning staff included the image below indicating where the current 12 drive-through facilities are located
in the Sugar House Business District.
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Existing drive-through facilities in the Sugar House Business District
Image courtesy of Salt Lake City Planning Division
Goal of the briefing: Review the proposed text amendment, determine if the Council supports moving
forward with the proposal.
POLICY QUESTION
1. The Council may wish to discuss whether to allow new drive-throughs for new pharmacy and
financial institution uses in the Sugar House Business District as a permitted or conditional use as
raised in the Planning Commission Public Hearing.
KEY CONSIDERATIONS
Planning staff identified three key considerations related to the proposal which are found on pages 4-7 of
the Planning Commission staff report and summarized below. For the complete analysis, please see the
staff report.
Consideration 1-Compatibility with Master Plan Policies and Initiatives
Planning staff found the proposed text amendment supports principles found in Plan Salt Lake and the
Sugar House Master Plan including:
•reducing auto dependency and single occupancy vehicle trips
•promoting a “pedestrian-first” walkable community
•reducing greenhouse gas emissions
•a balanced economy
•encourage people-focused development
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Planning noted “The proposed amendment will contribute towards the implementation of the above-
mentioned goals and policies by preventing an increase in the number of automobile-dependent uses,
encouraging pedestrian-oriented development, and facilitating small business clusters in a similar manner
to downtown areas.” (Planning Commission staff report page 5.)
Consideration 2-Impacts of the Proposed Text Amendment on New and Existing Uses
If the amendment is adopted, businesses would not be allowed to construct a new drive-through in the
Sugar House Business District. Existing drive-through facilities would become legal nonconforming uses
and allowed to continue until voluntarily removed or deemed to be abandoned.
Nonconforming uses are defined as “any building or land legally occupied by a use at the time of passage
of the ordinance codified herein or amendment thereto which does not conform after passage of said
ordinance or amendment thereto with the use regulations of the district in which located.” (Chapter
21A.62.040 Salt Lake City Code.)
If a nonconforming drive-through use is proposed to change to another nonconforming drive-through use,
the Appeals Hearing Officer would determine whether the new use would be a similar land use type as the
existing use. Planning provided an example of a bank in the Sugar House Business District with a drive-
through requested a change of use to a restaurant with a drive-through. Under that scenario, a process
outlined in City Code requires a hearing by an Appeals Hearing Officer, and staff review of applicable drive-
through facility regulations including stacking lane standards, and the requirement that internal
circulation patterns keep traffic from backing onto the street or block access to required parking spaces on
the lot.
Consideration 3-Use Analysis
During the COVID-19 pandemic, many people utilized drive-throughs as a convenient way to get goods and
services while maintaining social distancing. Some businesses without drive-throughs adapted by
dedicating parking spaces for online or phone order pick-up. Others provided a delivery option, limited the
number of customers allowed inside, or scheduled appointment times. Planning staff acknowledged drive-
throughs provide community benefits, but businesses can be successful without them.
Access for those with disabilities or who may have difficulty leaving their vehicle is an important
consideration. Planning staff noted the importance of equity discussed in Plan Salt Lake with an initiative
to “pursue equitable access to privately provided services and amenities across the City.” Planning
reiterated that under the proposal existing drive-through facilities in the Sugar House Business District will
be allowed to continue. They also noted other nearby zoning districts on 2100 South outside the Sugar
House Business District such as Corridor Commercial and Community Business that would continue to
allow drive-throughs.
Planning provided the following map showing where drive-through facilities are permitted, prohibited, or
permitted for some uses. In general, drive-throughs are prohibited in residential districts or in areas where
the district purpose statement emphasizes walkability. Drive-throughs are permitted or conditional uses in
major commercial only districts and some transitional/support districts.
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Image courtesy of Salt Lake City Planning Division
In their recommendation to the Planning Commission, Planning staff stated “The proposed amendment
implements professional best practices, does not conflict with other applicable State of City Code, and
aligns with the City’s zoning purposes by promoting a walkable community in the Sugar House Business
District. The proposed amendment also furthers the purpose of the city’s policies and goals, including
those in the applicable master plans.” (Planning Commission staff report page 13.)
ZONING TEXT AMENDMENT STANDARDS
Planning staff reviewed the proposed text amendment against the following criteria City Code says the City
Council should consider. Please see Attachment D (pages 24-25) of the Planning Commission staff report
for additional information.
Factor Finding
Whether a proposed text amendment is consistent
with the purposes, goals, objectives, and policies of
the City as stated through its various adopted
planning documents.
Complies
Whether a proposed text amendment furthers the
specific purpose statements of the zoning
ordinance.
Complies
A proposed text amendment is consistent with the
purposes and provisions of any applicable overlay
zoning districts which may impose additional
standards.
Not
Applicable
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The extent to which a proposed text amendment
implements the best current, professional practices
of urban planning and design.
Complies
PROJECT CHRONOLOGY
• August 24, 2022-Planning Commission voted to initiate the petition.
• January 26, 2023-Petition assigned to Andy Hulka, Principal Planner.
• February 17, 2023-Petition posted to the Planning Division Online Open House webpage.
• February 6, 2023-Notice emailed to Sugar House Community Council and Sugar House Chamber
of Commerce.
• March 1, 2023-Early notification mailed to property owners and tenants within the CSHBD1 and
CSHBD2 boundaries.
• March 20, 2023-Planning staff presented the proposed changes to the Sugar House Community
Council Land Use and Zoning Committee.
• April 14, 2023-Planning Commission agenda posted to City and State websites.
• April 26, 2023-Planning Commission meeting and public hearing. The Planning Commission
voted 10-1 to forward a positive recommendation to the City Council.
• May 17, 2023-Ordinance requested from Attorney’s Office.
• June 9, 2023-Planning received signed ordinance from the Attorney’s Office.
• June 21, 2023-Transmittal received in City Council Office.