Transmittal - 4/16/2024
AARON BENTLEY
CHIEF INFORMATION OFFICER
ERIN MENDENHALL
MAYOR INFORMATION MANAGEMENT SERVICES DEPARTMENT
CITY COUNCIL TRANSMITTAL
_______________________ Date Received: ___________
Jill Love, Chief Administrative Officer Date sent to Council: ___________
__________________________________________________________________
TO: Salt Lake City Council DATE: April 16, 2024
Victoria Petro, Chair
FROM: Aaron Bentley, Director, Information Management Services Department
_____________________
SUBJECT: 2024 Biannual Resident Survey Results
STAFF CONTACTS: Hailey Leek, Innovation Team Lead, Hailey.Leek@slc.gov
DOCUMENT TYPE: Information Item
RECOMMENDATION: None
BUDGET IMPACT: None
BACKGROUND/DISCUSSION: In March and April 2024, Y2 Analytics conducted the
biannual resident survey for Salt Lake City. A total of 653 Salt Lake City residents responded
online. Invitations with unique access codes were sent via mail to randomly selected households,
identified through a USPS residential address database. This sample included an oversample of
residents from specific target areas based on Census blocks or other relevant geographic
variables.
The five key takeaways from the 2024 Biannual Resident Survey are:
1. Residents enjoy a high quality of life. On a scale from 0 to 100, SLC residents offer an
average quality of life rating of 72, which is three points higher than last year’s evaluation
from email panelists. Quality of life is highest in Districts 5 and 6, with a 76 out of 100
for both. 59% of residents also say the city is headed in the right direction, while 45%
believe that their city tax dollars are well -spent.
2. SLC citizens rate social workers, golf course maintenance well. 911 dispatch and
fire/paramedics are also highly rated. Homeless engagement and street maintenance are
the lowest-rated services. Given the opportunity to fund city services, residents are the
most likely to give money to street/road surface maintenance and city parks/open
spaces.
3. Neighborhoods are walkable and well-connected. Residents tend to express positive
perceptions of their neighborhood’s access to key amenities such as parks, shopping, and
parking. The thing that SLC residents most enjoy about the city are its restaurants, and
nearly 60% of residents prefer to eat at restaurants in the City over anywhere else.
4. Police generally trusted while residents support the initiative to have social workers
handle various emergencies. 63% trust the police ”a great deal” or “a moderate amount”
jill love (Apr 16, 2024 11:44 MDT)
jill love 04/16/2024
04/16/2024
and almost 90% of residents believe law enforcement should build relationships with
community members. 92% believe that social workers should be dispatched for various
emergencies. The vast majority who believe this express confidence in social workers’
specialized training.
5. Bare majority of residents express satisfaction with contacting the city. 54% of those who
contacted the city in the last year were satisfied with the response they received. Of those
who contacted the city, most did so over the phone. Residents would prefer to contact
the city through this avenue or via email. Residents would prefer to receive news or
updates from the City by email, although many currently do not.
Staff from Y2 Analytics is available to present the full findings to City Council.
Notes:
• Kyrene Gibb of Y2 Analytics and Hailey Leek plan on being at the table at the work
session.
• Attachments include:
o 2024 Resident Survey Report (full visualized of results)
o Topline Report
o Topline Appendix (written responses)
OFFICIAL 2024 RESIDENT BI-ANNUAL SURVEY
PANELIST ATTITUDESSALT LAKE CITY
1.Residents enjoy a high quality of life.
On a scale from 0 to 100, SLC residents offer an average quality of life rating of 72, which is three points higher than last year’s
evaluation from email panelists. Quality of life is highest in Districts 5 and 6, with a 76 out of 100 for both. 59% of residents also say
the city is headed in the right direction, while 45% believe that their city tax dollars are well-spent.
2.SLC citizens rate social workers, golf course maintenance well.
911 dispatch and fire/paramedics are also highly rated. Homeless engagement and street maintenance are the lowest-rated services.
Given the opportunity to fund city services, residents are the most likely to give money to street/road surface maintenance and city
parks/open spaces.
3.Neighborhoods are walkable and well-connected.
Residents tend to express positive perceptions of their neighborhood’s access to key amenities such as parks, shopping, and parking.
The thing that SLC residents most enjoy about the city are its restaurants, and nearly 60% of residents prefer to eat at restaurants in
the City over anywhere else.
4.Police generally trusted while residents support the initiative to have social workers handle various
emergencies.
63% trust the police ”a great deal” or “a moderate amount” and almost 90% of residents believe law enforcement should build
relationships with community members. 92% believe that social workers should be dispatched for various emergencies. The vast
majority who believe this express confidence in social workers’ specialized training.
5.Bare majority of residents express satisfaction with contacting the city.
54% of those who contacted the city in the last year were satisfied with the response they received. Of those who contacted the city,
most did so over the phone. Residents would prefer to contact the city through this avenue or via email. Residents would prefer to
receive news or updates from the City by email, although many currently do not.
5 KEY FINDINGS TO REMEMBER
SURVEY OBJECTIVES
RESEARCH GOALS
§Gauge attitudes towards city services and public safety.
§Gather perceptions about neighborhood quality and community.
§Understand what draws residents to and keeps residents in SLC.
§Gauge attitudes towards transportation options and maintenance.
§Examine from which communication channels residents most commonly receive
information about the city and which modes they would prefer.
§Evaluate how residents feel about and utilize community councils.
§10,000 SLC households were sampled from a list of resident contacts gathered from a
USPS residential address database.
§653 residents within the boundaries of Salt Lake City participated in this survey.
§Survey responses were collected between March 28th and April 7th, 2024.
§Invitations were sent via mailed letter and interviews were completed online.
§Data have been weighted to reflect population statistics from the U.S. Census’ American
Community Survey to better approximate a representative sample of the City as a whole,
specifically regarding age, city council district, race, gender, and home ownership.
§Margin of error +-3.8 percentage points
SURVEY METHODOLOGY
SAMPLING, MODE, & MARGIN OF ERROR
SURVEY RESPONDENTS –
DEMOGRAPHICS
DEMOGRAPHICS: TENURE, CHILDREN, HOMEOWNERSHIP
0
5
10
29
5
9
14
27
1
More than 80 years
60 - 80 years
40 - 60 years
20 - 40 years
15 - 20 years
11 - 15 years
6 - 10 years
1 - 5 years
Less than 1 year
Residency Tenure (n = 624)
%
85
5 7 2
None 1 2 3+
Children in Household (n = 649)%
48
Own
53
Rent / Other
%
Census Estimate
Own 48%
Rent 51
Homeownership (n = 625)
DEMOGRAPHICS: AGE, GENDER, RACE, MARITAL STATUS
Census Estimate
Men 51%
Women 49
Census Estimate
White 77%
BIPOC 23
Census Estimate
18-34 42.5%
35-44 17.8
45-54 12.4
55-64 12.6
65+14.7
Census Estimate
Married 41.2%
Single 43
Divorced 11
Partner 1.4
Widowed 3.4
42
17 13 13 15
18-34 35-44 45-54 55-64 65+
Age (n = 617)
%
23
85
4
BIPOC White Other
Ethnicity (n = 616)
%
41
5 2
17
34
Married Divorced Widowed Partner Single
Marital Status (n = 622)
%
50
Male43
Female
7
Gender (n = 625)
Other
%
DEMOGRAPHICS: EMPLOYMENT, EDUCATION, INCOME
5 6 4
18
12 13
8
25
10
Under $25,000 $25,000 - $39,999 $40,000 - $49,000 $50,000 - $74,999 $75,000 - $99,999 $100,000 - $124,999 $125,000 - $149,999 Over $150,000 Prefer not to say
Income (n = 624)
%Ce
n
s
u
s
M
e
d
i
a
n
Prefer not to say
1
2
3
9
14
71
Student
Homemaker
Unemployed
Self-employed
Retired
Employed
Employment (n = 624)
%
0
8
1
17
42
31
Some high school or less
High school graduate
Vocational or technical school
Some college
College graduate
Post-graduate degree
Education (n = 625)
%
Ce
n
s
u
s
M
e
d
i
a
n
GEOGRAPHIC DISTRIBUTION
COUNCIL DISTRICTS
N size
Unweighted
Sample %
Weighted
Sample %
Census
Estimate %
54 8%12%14%
27 4%12%14%
108 17%15%15%
117 18%15%15%
112 17%15%14%
110 17%15%14%
118 18%15%14%
PANEL RESIDENTS –
KEY METRIC COMPARISONS
TO PRIOR SURVEYS
Very few residents rate their quality life in Salt Lake below 50. The average rating among SLC residents is 72, up 3 points from 2023.
Average: 72
Q: All things considered, on a scale from 0 to 100, with 0 being very low and 100 being very high, how would you rate your overall quality of life in Salt Lake City? (n = 653)
OVERALL QUALITY OF LIFE IN SALT LAKE CITY
QUALITY OF LIFE BY CITY COUNCIL DISTRICT
Residents in District 5 and 6 report the highest average quality of life (76) and those in District 1 report the lowest average quality of life (65).
Average: 65
Average: 67
Average: 74
Average: 67
Average: 76
Average: 76
Average: 75
Q: All things considered, on a scale from 0 to 100, with 0 being very low and 100 being very high, how would you rate your overall quality of life in Salt Lake City? (n = 650)
QUALITY OF LIFE CONSISTENT OVER TIME
Since 2015, resident quality of life has only decreased 5 points. 2024’s average of 72 is up 3 points from 2023.
Q: All things considered, on a scale from 0 to 100, with 0 being very low and 100 being very high,
how would you rate your overall quality of life in Salt Lake City? (n = 650)
***
*Survey of SLC registered voters, not all SLC residents
**Survey of resident contacts from SLC utilities database
VOTERS PANELISTS
MAJORITY SAY SLC HEADED IN RIGHT DIRECTION
Nearly 3 in 5 say that SLC is headed in the right direction. This is improvement over last year, when only 45% said so, signaling that the City is recovering from 2023’s dip.
Q: Overall, would you say Salt Lake City is headed in the right direction or the wrong direction? (n = 647)
*
**
*Survey of SLC registered voters, not all SLC residents
**Survey of resident contacts from SLC utilities database
VOTERS PANELISTS
% Right Direction
81%75%
63%72%71%
45%
59%
LESS THAN HALF SAY THEIR TAX DOLLAR IS WELL-SPENT
In 2024, 45% of respondents said that the service they receive for their tax dollar was “good” or “excellent”, while 55% say the service is “fair” or “poor”. Residents rate the
tax dollar consistently with how they did in 2023.
Q: In general, how do you rate the service you receive from Salt Lake City for your tax dollar? (n = 653)
Excellent Good Fair Poor
Resident rating of tax dollar
TOP 10 RATED CITY SERVICES
Social workers are the highest-rated service among residents, followed closely by the city golf courses, the highest-ranked service in 2023. 911, Fire/EMS, and park rangers
also received high ratings this year.
Q: Using a scale of 1-7 with ONE meaning POOR and SEVEN meaning EXCELLENT how would you evaluate the following government services in Salt Lake City? If you have
no experience with a service, just select "Not applicable." (n = 645-648)
2023
Δ from 2023
—
6.9
⇩ 0.2
6.4
⇧ 0.2
6.6
=
5.2
⇧ 1.4
—
6.2
⇩ 0.1
5.5
⇧ 0.5
6.0
⇩ 0.1
5.5
⇧ 0.3
BOTTOM 10 RATED CITY SERVICES
Street maintenance is among the worst-rated services for the second year in a row, and the homeless engagement and response team, assessed for the first time this year,
is among the lowest-rated city services.
Q: Using a scale of 1-7 with ONE meaning POOR and SEVEN meaning EXCELLENT how would you evaluate the following government services in Salt Lake City? If you have
no experience with a service, just select "Not applicable." (n = 645-648)
5.0
=
2023
Δ from 2023
5.4
⇩ 0.4
5.2
⇩ 0.4
4.7
=
4.7
⇧ 0.1
3.6
⇧ 0.6
4.1
⇧ 0.1
4.2
=
—
3.6
⇩ 0.1
CITIZENS WOULD ALLOCATE FUNDS TO SURFACE MAINTENANCE
When asked what services they would fund if they were given $100 to spend at their will, residents on average spent more on surface maintenance than any other service.
More residents spent any amount of money on surface maintenance than any other service
Q: Imagine you were given $100 of the Salt Lake City budget to spend to improve city services. How would you want to see the city divide your $100 among the city
services? (You may spend the $100 all in one category or divide it up as you please, but the total must be $100.) (n = 653)
Allocation to city services % who
allocated
more than $0
Average
amount
allocated
Other responses primarily consist
of contributing to services for the
homeless and affordable housing
opportunities.
RESIDENTS WOULD BE WILLING TO PAY ~$100 MORE IN TAXES
When asked what increase in property taxes they would be willing to pay to receive improved city services, residents, on average, said $97. This average was partially
affected by 12% of respondents saying they would not be willing to pay any additional taxes and 17% saying they would pay $250 (the maximum option) more.
Q: What is the maximum amount of additional annual property taxes you would be willing to pay to fund the improved provision of city services? (n = 653)
* Groupings were created to emphasize the key takeaways from this question. They are not evenly distributed groups.
Average:
$97 increase
Willingness to pay more property taxes for better city services
NEIGHBORHOODS
& INITIATIVES
RESIDENTS FIND NEIGHBORHOODS WALKABLE, CONNECTED
Respondents have differing views on various aspects of their neighborhoods. The majority think that their neighborhood is walkable, connected to the city and
aesthetically pleasing. Only 37% think their neighborhood schools are important gathering places and only 26% think things have gotten better since they moved in.
Q: How much do you agree or disagree with the following statements about your neighborhood? (n = 649)
Strongly Agree Somewhat Agree Neither Somewhat disagree Strongly disagree
Neighborhood aspects – everyday life
70%
⇧ 5%
% agree
in 2023
61
⇧ 6%
—
40
⇧ 5%
26%
⇧ 8%
58
⇧ 4%
RESIDENTS FEEL NEIGHBORHOODS ARE ACCESSIBLE
Over 60% of residents agree that their neighborhood has good park, shopping, parking, and transit access. Just under 60% think their neighborhood has the right mix of
business and housing. Of the options that were asked last year, agreement is up across all three.
Q: How much do you agree or disagree with the following statements about your neighborhood? (n = 647)
Strongly Agree Somewhat Agree Neither Somewhat disagree Strongly disagree
—
% agree
in 2023
61
⇧ 3%
49
⇧ 8%
—
Neighborhood aspects – accessibility
58
⇧ 11%
SLC RESIDENTS FEEL SAFER DURING THE DAY
Respondents were more likely to say they felt safe during the day (88% in their neighborhoods, 82% in downtown SLC) than at night (69% in their neighborhoods, 51% in
downtown SLC). Even so, over half of respondents feel safe in downtown at night, which received the lowest safety rating.
Q: How safe do you feel when walking alone in the following places DURING THE DAY? (n = 649)
Q2: How safe do you feel when walking alone in the following places DURING THE NIGHT? (n = 650)
Very safe Somewhat safe Somewhat unsafe Very unsafe
Du
r
i
n
g
t
h
e
D
a
y
At
n
i
g
h
t
Feelings of safety
CITIZENS ENJOY SLC’S RESTAURANTS AND FOOD OPTIONS
80% of residents enjoy Salt Lake’s restaurants and nearly 60% prefer the restaurants in SLC over anywhere else. The arts/performances and events/festivals in Salt Lake
City are also popular, with around half of residents enjoying these areas in Salt Lake over anywhere else. Citizens tend to find places to bike, go to parks, and attend sports
games in places outside of the city.
Q: Which of the following aspects of Downtown Salt Lake City do you appreciate or find enjoyable? Select all that apply. (n = 653)
Q2: For which of the following activities or aspects do you prefer to do in Downtown Salt Lake City rather than anywhere else? Select all that apply. (n = 647)
Aspects of SLC that residents find enjoyable Prefer in SLC over anywhere else
PUBLIC SAFETY
POLICE RECEIVE A GENERAL LEVEL OF TRUST
63% of respondents trust the police a “moderate amount” or ”a great deal”. Less than one in six don’t trust the police at all, although nearly a quarter only trust the police
“a small amount”.
Q: How much do you trust Salt Lake City police? (n = 634)
Amount of trust in the Salt Lake City Police
A great deal A moderate amount A small amount Not at all
9 IN 10 BELIEVE THE POLICE SHOULD BUILD COMMUNITY RELATIONSHIPS
3 in 4 also believe that it would be valuable for the police to interact with residents outside of law enforcement. Residents are least likely to agree that additional funding
will make their communities safer or improve law enforcement in their communities.
Q: To what extent do you agree or disagree with each of the following statements about local law enforcement? (n = 629)
Strongly Agree Somewhat Agree Neither Somewhat disagree Strongly disagree
Statements about Salt Lake City Police
EMERGENCY CALL INITIATIVE HAS NEARLY UNANIMOUS SUPPORT
The City’s new initiative to allocate resources to social workers and social services for some emergency request calls has 92% support despite having relatively low
awareness (32%).
Q: Recently, Salt Lake City made some changes in how emergency request calls are routed to the appropriate response teams. Specifically, the city has allocated resources to social workers and
social services to respond to many emergency calls that would previously have been dispatched to the police department. Emergencies of this sort include mental health emergencies, or
attempted suicide or suicidal ideation, among other things. Before reading this, were you aware that the city had made these changes? (n = 634)
Q2: Which of the two following statements regarding social services and responses to mental health emergencies comes closer to your view, even if neither one fully represents how you feel? (n =
628)
32%
Aware
Awareness of changes
to emergency request calls
92%
Agree
Belief that social workers should
handle these sorts of emergencies
SOCIAL WORKERS SHOULD HANDLE THESE CALLS DUE TO SPECIALIZED TRAINING
When asked why they believed that social workers should handle certain emergency calls, almost all agreed that social workers’ specialized training allowed them to be
successful in these situations. Their access to specialized resources was also seen as important.
Q: Which of the following reasons describes why you feel mental health emergencies should be handled by social service professionals and social workers? Select all that apply (n = 560)
Why social workers should handle these emergencies
THOSE WHO PREFER POLICE SUPPORT CONCERNED ABOUT VIOLENCE
Those who do not support the new emergency call initiative oppose it primarily because they believe that the situations that social workers would handle are too
dangerous for them. Some people said that social workers should be brought to these calls with police but that police should respond first due to the possible violent
nature of these calls.
Q: Which of the following reasons describes why you feel mental health emergencies should be handled by police? Select all that apply (n = 62)
Why police should handle these emergencies
”Police should also bring
social workers to these
calls.”
“Response time is critical.”
“It depends on the
situation.”
[Police] can hand off the
situation to a trained social
worker, but you don’t want
to send a social worker into
a potentially dangerous
situation.”
“Social workers cannot
enforce laws or arrest.”
SLC SHOULD HANDLE MOST THINGS WHEN ADDRESSING HOMELESSNESS
When asked what role the City, County, and State should play in addressing homelessness, 73% said that the city should focus on public safety. Residents think that the
City should focus on addressing encampments/occupied vehicles, picking up trash/biowaste, providing outreach, and mitigating concerns more than the County or State
should.
Q: Salt Lake City, Salt Lake County, and the State of Utah each play a different role in addressing homelessness. Which level of government do you think should be responsible for addressing each of
the following? (n = 566-577)
Roles in addressing homelessness= citizens agree that this role
should be addressed by the
level of government indicated
FAMILY FOCUS
62% DO NOT PLAN TO HAVE KIDS IN SALT LAKE
Residents who do not want children in SLC primarily do not because they do not want children at all or are concerned about air quality or affordable housing in the City.
Q: Do you plan to have and raise children, or have and raise additional children while living in Salt Lake City? (n = 650)
Q2: Which of the following, if any, are reasons you do not want to raise children in Salt Lake City? Please select all that apply. (n = 434)
28%
Yes
62%
No
Plan to have kids in SLC
“I already have adult children.”
“I’m too old to raise children.”
“The political atmosphere at the
state level.”
“Housing construction focuses on
apartments that are not conducive
to family living.”
Reasons for not having children in SLC
<1% prefer
not to answer
TRANSPORTATION &
ROADS
PERSONAL VEHICLE MOST POPULAR METHOD OF TRANSPORTATION
Nearly 8 in 10 use a personal vehicle as one of their two most-used methods of transportation. Walking and public transit are the next most popular methods of
transportation for travelling around the City.
Q: What methods of transportation do you use when traveling around Salt Lake City? Please select all that apply. (n = 651) AND
Q2: What 2 methods of transportation do you prefer to use when traveling around Salt Lake City ? (n = 364)
Primary methods of transportation
A QUARTER OF RESIDENTS NEVER USE PUBLIC TRANSPORTATION
Most of those who do occasionally use public transport do so less than once a month (44%). 31% use public transportation monthly or more often.
Q: How often do you take public transportation when traveling around Salt Lake City? (n = 649)
Frequency of public transportation use
RESIDENTS AGREE THAT TRANSPORT SHOULD RUN LATER
Nearly half agree that buses and trains do not run late enough into the night but that public transport is affordable (48% and 49%, respectively). Residents are less likely to
agree that bus routes go to where they need them to go (32%) or that trains go to recreation they enjoy (30%).
Q: How much do you agree or disagree with the following statements about public transportation in Salt Lake City? (n = 640)
Strongly
agree
Somewhat
agree Neither Somewhat
disagree
Strongly
disagree Not applicable
RESIDENTIAL ROADS HAVE MIXED REVIEWS
Residents are pretty evenly divided between positive, neutral, and negative attitudes towards traffic and lighting in their neighborhoods. However, they are less likely to
have positive attitudes towards the roads being safe for cyclists or well-maintained. Most are neutral to negative on both of those points.
Q: How well would you say that each of the following statements describe the roads in the neighborhood where you live? (n = 641)
Extremely well Very well Somewhat well Slightly well Not well at all
How well do the following statements describe roads in the neighborhood where you live?
CITY ROADS NOT SEEN AS WELL MAINTAINED
51% said that they do not think the roads in the city are well maintained. Across the board, SLC residents do not feel positively about the roads they use frequently around
the city. The highest % of positive support (35%) is for the roads being well-lit.
Q: How well would you say that each of the following statements describe the roads you use daily around the city? (n = 635)
Extremely well Very well Somewhat well Slightly well Not well at all
How well do the following statements describe roads you use daily around the city?
PARKS AND OPEN SPACE
RESIDENTS WANT PARKS IN DOWNTOWN, SUGARHOUSE
Residents most enjoy being outside in Sugarhouse (73%) and City Creek Canyon (60%). The places where they enjoy being outside do not always line up with where they’d
want to see parks, however. 29% want to see more parks in Downtown and 27% want them in Sugarhouse, while only 13% want more parks in City Creek Canyon. Another
popular spot for new parks would be the University/Foothill area, with 21% of resident wanting parks here.
Q: In which of the following areas of the city do you enjoy being outside or in open spaces? Select all that apply. (n = 645)
Q2: In which of the following areas of the city would you like to see more parks and open spaces? Select all that apply. (n = 627)
Locations where residents enjoy being outside Locations where residents want parks
CITY COMMUNICATION
CHANNELS & WEBSITE
JUST OVER HALF OF CITY RESPONSES ARE SATISFACTORY
About 2 in 5 residents of the city have contacted city offices in the past year, down 10% points from 2023. Those who contact the city are satisfied 54% of the time, which is
down 12% points from 2023.
23
23
28
26
Very dissatisfied
Somewhat dissatisfied
Somewhat satisfied
Very satisfied
SATISFACTION WITH CITY RESPONSE
%
42%
⇩ 10% from 2023
CONTACTED CITY OFFICES
Q: During the past year, have you contacted a Salt Lake City government office to get information, file a complaint, or obtain services? (n = 642)
Q2: Overall, were you satisfied or dissatisfied with the city’s response? (n = 316)
54%
SATISFIED
⇩ 12% from 2023
46%
DISSATISFIED
LIVE PHONE & EMAIL INTERACTIONS PREFERRED
While residents have approached the city across a wide variety of communication channels (primarily phone, website, and email), residents still prefer the website over
other channels.
Q: In the past year, how have you contacted the Salt Lake City government offices? Select all that apply. (n = 314).
Q2: How do you prefer to contact the Salt Lake City government offices? (n = 637)
4
1
0
6
11
25
15
37
2
2
2
5
24
26
43
31
Other
Via social media
Through the mail
In person
Through the SLC Mobile app
Via email
On the city website
Over the phone
Preferred
1
3
6
19
22
42
34
75
1
3
4
14
18
37
43
64
Other
Via social media
Through the mail
In person
Through the SLC Mobile app
Via email
On the city website
Over the phone
USED
%
2024 2023
3
0
3
3
9
44
15
9
15
6
1
2
3
10
42
13
9
14
Other
City-hosted virtual events
Community council
Social media livestreams
City website
Email from the City
City newsletter bill inserts
Newsppaer
Social media
Preferred
9
2
16
17
28
43
34
33
38
14
4
15
15
29
31
31
36
40
Other
City-hosted virtual events
Commuity council
Social media livestreams
City website
Email from the City
City newsletter bill inserts
Newspaper
Social media
USED
%
2024 2023
SOURCE OF CITY NEWS – EMAIL STRONGLY PREFERRED
Residents are receiving news about the city from a variety of media channels, but a plurality of respondents prefer official city emails over other modes.
Q: From which sources do you currently receive your information about Salt Lake City? Select all that apply. (n = 632).
Q2: From which source would you prefer to receive most of your information about Salt Lake City? (n = 631)
X MOST POPULAR SOCIAL MEDIA OUTLET FOR SLC CONTENT
Nearly 70% of residents who use X or Nextdoor see the City’s content on those platforms. However, only 44% of Instagram or Facebook users (the two most popular sites
for residents) see the City’s content on those platforms. For those who see the city’s content, over half find the content “somewhat useful”.
Q: Which, if any, of the following social media platforms (i.e., websites or apps) do you use or visit? Select all that apply. (n = 639).
Q2: Do you happen to see or read Salt Lake City's content or posts on any of the following social media platforms? (n = 59-257).
Q3: How useful are the posts or updates you currently receive from Salt Lake City’s social media accounts for you, personally? (n = 235)
18%
% who
use site
16%
40%
50%
25%
16%
48%
25%
Platforms where residents
see SLC social media content
Yes No Not sure
Usefulness of posts
MAJORITY DO NOT ATTEND COMMUNITY COUNCILS
When asked if they have attended a community council in the past year, 84% of residents said that they have not. Of those who have, only 12% attend regularly.
Q: In addition to the Mayor and City Council, another way to engage on City issues is through community councils. These councils are neighborhood level advocacy groups that listen to
presentations about City issues, gather neighborhood feedback, and gather concerns to share with the City Council and Mayor. In the past year, have you attended a meeting of your local
community council? (n = 531)
Q2: How many times have you attended a community council meeting in the past year? (n = 91)
14
Yes
84
No
Community Council
Participation
Unsure = ~1%
%
%
Frequency of participation
COMMUNITY COUNCILS SEEN AS IMPORTANT
For those who attend community councils, 92% say that the councils are “somewhat” or “very” important. Only 1% of see the councils as not at all important.
Q: Would you say the community council is important or unimportant to your civic life or how you interact with the city and local government? (n = 91)
Importance of Community Council
COMMUNITY COUNCILS VALUED FOR REPRESENTATION, ACCESS
When asked why they value the community councils, residents noted that the councils represented their concerns, increased their access to City government, and
represented the needs and wants of real people.
Q: Which of the following are reasons you value your community council? Select all that apply. (n = 512) *Asked of all respondents
Reasons for valuing Community Council
Page 1 of 21
SALT LAKE CITY BIANNUAL SURVEY 2024
TOPLINE REPORT
METHODOLOGY DETAILS
n = 653 Salt Lake City Residents
Online interviews fielded March 28 – April 7, 2024
Margin of error +- 3.8
For this survey, 10,000 Salt Lake City households were sampled from a list of resident contacts gathered from a USPS residential address
database. From this sample, 653 current Salt Lake City residents responded to the survey (response rate 6.5%). Survey invitations were sent
via postcard and interviews were completed online. The data were weighted to reflect the demographic composition of Salt Lake City at
large according to current US Census American Community Survey population estimates, specifically regarding age, gender, ethnicity, home
ownership, and city council district.
CONTACT
For more information, please contact Kyrene Gibb at:
Kyrene Gibb, kyrene@y2analytics.com
Y2 Analytics
250 E 200 S Suite 1120
Salt Lake City, Utah 84111
801-406-7877
Page 2 of 21
Thank you for responding to our survey about public policy and services in Salt Lake City. Your time and opinions are greatly valued. Please
note that your participation is voluntary and that all your answers will remain strictly confidential.
This survey takes most people about 15 minutes to complete. If you exit the survey before completion, you will be able to resume it at a later
time. On the next screen you will be asked to input the six-digit Access Code printed on the invitation letter you received in the mail.
To begin the survey, click on the “ → ” button below. During the survey you can use the navigation button on the bottom of the screen to
advance questions. If during the survey you do not see the button, scroll down until you see it.
s_qualify. Do you currently live in Salt Lake City? (n=653)
Yes 100%
No *
Don't know
n_quality. All things considered, on a scale from 0 to 100, with 0 being very low and 100 being very high, how would you rate your
overall quality of life in Salt Lake City? (n=650)
Average
Quality of life 71.61
s_direction. Overall, would you say Salt Lake City is headed in the right direction or the wrong direction? (n=647)
Right direction 59%
Wrong direction 41
s_taxdollar. In general, how do you rate the service you receive from Salt Lake City for your tax dollar? (n=653)
Excellent 7%
Good 38
Fair 40
Poor 15
Page 3 of 21
s_service. Using a scale of 1-7 with ONE meaning POOR and SEVEN meaning EXCELLENT how would you evaluate the following
government services in Salt Lake City? If you have no experience with a service, just select "Not applicable."
1 (Poor) 2 3 4 5 6
7
(Excellent)
Not
applicable
Police department
(n=646)
9% 5 10 15 22 14 10 16
Fire/Paramedics
(n=647)
0% 0 2 4 11 19 34 28
Parks (n=647) 4% 4 8 13 24 29 16 3
Street maintenance
(n=648)
21% 14 18 17 17 7 6 1
Street lighting (n=647) 6% 5 10 21 24 19 14 1
Recycling programs
(n=648)
10% 8 10 15 20 18 13 6
Sewers (n=647) 2% 2 3 13 23 23 15 19
Drinking water
(n=647)
2% 3 6 9 24 27 26 2
Airport (n=646) 3% 4 4 9 21 24 27 7
Snow removal (n=649) 1% 2 6 10 24 31 25 0
Social workers (n=647) 5% 3 3 6 8 6 6 63
Park rangers (n=648) 4% 1 3 4 13 10 13 52
Homeless engagement
and response team
(n=645)
27% 15 14 14 8 3 3 16
Garbage pickup
(n=646)
1% 1 2 8 17 34 32 6
Public parking (n=646) 9% 10 13 25 17 13 9 3
Salt Lake City Library
(n=647)
3% 2 3 6 12 23 39 12
City golf courses
(n=646)
5% 1 3 8 8 7 7 61
Public transit (n=646) 6% 9 11 17 19 14 10 13
City website (n=647) 2% 2 8 15 17 10 6 40
Bike lane availability
(n=648)
7% 6 9 18 20 14 12 15
Sidewalk maintenance
(n=646)
11% 7 11 28 21 15 5 2
911 and dispatch
(n=647)
3% 0 2 6 13 16 17 43
Homeless services
(n=647)
27% 13 11 9 5 2 1 31
Emergency mental
health services
(n=648)
8% 4 6 8 7 2 2 63
Page 4 of 21
n_allocate. Imagine you were given $100 of the Salt Lake City budget to spend to improve city services. How would you want to see
the city divide your $100 among the city services? (You may spend the $100 all in one category or divide it up as you
please, but the total must be $100.) (n=653)
Average
Police services 7.19
Fire and emergency medical services 6.33
Animal control services 1.93
Snow removal services 3.31
Surface maintenance on city streets and roads 12.97
Sidewalks 3.67
Street lighting 3.6
City code enforcement 1.97
City parks, trails, and open spaces 10.49
Community events 2.86
Culinary (drinking) water 4.33
Planning, zoning, and building services 3.51
Emergency preparedness 3.26
Clean or renewable energy resources 9
Economic development 4.18
Public transportation 9.62
Other, please specify 11.78
n_service_pay. What is the maximum amount of additional annual property taxes you would be willing to pay to fund the improved
provision of city services (in US dollars)? (n=635)
Average
Maximum amount: 97.18
Page 5 of 21
s_homes1. How much do you agree or disagree with the following statements about your neighborhood? (n=649)
Strongly agree Somewhat
agree
Neither agree
nor disagree
Somewhat
disagree
Strongly
disagree
I am pleased with the
way my neighborhood
looks
25% 37 10 17 11
My neighborhood gets
enough attention
from the city
15% 30 22 18 15
My neighborhood is
connected to the rest
of the city
35% 32 10 18 5
Things in my
neighborhood have
gotten better since I
moved here
11% 23 36 16 15
My neighborhood is
walkable
40% 35 6 11 8
The schools in my
neighborhood are
important gathering
places for the
community
19% 18 42 11 9
s_homes2. How much do you agree or disagree with the following statements about your neighborhood? (n=647)
Strongly agree Somewhat
agree
Neither agree
nor disagree
Somewhat
disagree
Strongly
disagree
I do most of my
food shopping in
my neighborhood
34% 30 6 13 17
My neighborhood
has the right mix
of business and
housing
24% 33 12 21 10
My neighborhood
has access to
usable transit
30% 39 11 13 7
My neighborhood
has access to
parks and public
lands
43% 40 7 7 3
There is sufficient
convenient, safe
parking in my
neighborhood
31% 32 10 19 8
Page 6 of 21
s_safety_day. How safe do you feel when walking alone in the following places DURING THE DAY? (n=649)
Very safe Somewhat safe Somewhat
unsafe
Very unsafe
In your
neighborhood
61% 27 9 2
In downtown
Salt Lake
39% 43 15 4
s_safety_night. How safe do you feel when walking alone in the following places DURING THE NIGHT? (n=650)
Very safe Somewhat safe Somewhat
unsafe
Very unsafe
In your
neighborhood
36% 33 21 10
In downtown
Salt Lake
15% 36 31 17
m_dtdraw. Which of the following aspects of Downtown Salt Lake City do you appreciate or find enjoyable? Select all that apply.
(n=653)
Shops and retail 51%
Restaurants and food 80
Parks and open spaces 55
Events and festivals 61
Sports games 25
Arts / cultural performances 62
Its walkability / pedestrian-friendliness 53
Its public transit access 45
Its bike-ability 30
Other, please specify: 7
None of the above 5
Page 7 of 21
m_dtbest. For which of the following activities or aspects do you prefer to do in Downtown Salt Lake City rather than anywhere else?
Select all that apply. (n=647)
Shops and retail 31%
Restaurants and food 57
Parks and open spaces 22
Events and festivals 46
Sports games 22
Arts / cultural performances 51
Its walkability / pedestrian-friendliness 31
Its public transit access 30
Its bike-ability 15
Other, please specify: 5
None of the above 14
s_children. How many children under the age of 18 live in your home? (n=649)
None (0) 85%
One (1) 5
Two (2) 7
Three (3) 2
Four (4) <1
Five (5) <1
Six (6) or more *
s_plankids. Do you plan to have and raise children, or have and raise additional children while living in Salt Lake City? (n=650)
Yes 28%
No 62
Prefer not to answer 10
[SHOWN IF s_plankids = No]
m_plankids_no. Which of the following, if any, are reasons you do not want to raise children in Salt Lake City? Please select all that apply.
(n=434)
I dont plan on having children at all 41%
SLC does not have affordable childcare 22
I dont own my home 20
There is not enough affordable housing in SLC 37
There is not enough green space 7
SLC does not have access to high quality education 19
Im concerned about the air quality in SLC 39
Other, please specify: 22
None of the above 11
Page 8 of 21
m_gentrans. What methods of transportation do you use when traveling around Salt Lake City? Please select all that apply. (n=651)
Personal vehicle (e.g., car, motorcycle, etc.) 94%
Bicycle 36
Walk 71
Public transit (i.e. bus, train) 42
Rideshare (e.g., Uber. Lyft, etc.) 36
Electric Scooters 13
Other, please specify: 3
[SHOWN IF m_gentrans SELECTED COUNT IS GREATER THAN OR EQUAL TO 3]
m_gentrans_pref. What 2 methods of transportation do you prefer to use when traveling around Salt Lake City? (n=364)
Personal vehicle (e.g., car, motorcycle, etc.) 44%
Bicycle 16
Walk 31
Public transit (i.e. bus, train) 18
Rideshare (e.g., Uber. Lyft, etc.) 5
Electric Scooters 3
Other, please specify: 1
s_pubtrans. How often do you take public transportation when traveling around Salt Lake City? (n=649)
Nearly every day 4%
2-3 times a week 7
About once a week 4
2-3 times a month 9
About once a month 7
Several times a year 13
About once or twice a year 16
Less than once a year 15
Never 25
Page 9 of 21
s_trans. How much do you agree or disagree with the following statements about public transportation in Salt Lake City? (n=640)
Strongly
agree
Somewhat
agree
Neither agree
nor disagree
Somewhat
disagree
Strongly
disagree
Not
applicable
Public transit is
affordable
24% 25 19 12 5 16
The trains come often
enough to be convenient
13% 29 17 10 10 21
The train routes go where I
need them to go
10% 26 11 19 15 19
The buses come often
enough to be convenient
10% 23 16 15 13 24
The bus routes go where I
need the to go
9% 23 14 15 12 26
Buses and trains do not
run late enough at night
27% 21 19 3 5 26
Train stops are close
enough to where I live
19% 17 5 19 26 14
I can take trains to
recreation I enjoy
8% 22 13 15 24 19
m_outside_where. In which of the following areas of the city do you enjoy being outside or in open spaces? Select all that apply. (n=645)
Downtown Salt Lake City 54%
Central City 18
Sugarhouse 73
The Avenues / Capitol Hill 55
University / Foothill 52
Granary / Ballpark 12
Airport area 2
Fairgrounds 13
Rose Park 17
Poplar Grove / Glendale 11
Emigration Canyon 54
City Creek Canyon 60
Other, please specify: 7
None of the above 2
Page 10 of 21
m_parks_where. In which of the following areas of the city would you like to see more parks and open spaces? Select all that apply.
(n=627)
None of the above 28%
Downtown Salt Lake City 29
Central City 8
Sugarhouse 27
The Avenues / Capitol Hill 16
University / Foothill 21
Granary / Ballpark 8
Airport area 2
Fairgrounds 5
Rose Park 11
Poplar Grove / Glendale 5
Emigration Canyon 17
City Creek Canyon 13
Other, please specify: 3
None of the above *
s_compts1. How well would you say that each of the following statements describe the roads in the neighborhood where you live?
(n=641)
Extremely well Very well Moderately well Slightly well Not well at all
Traffic is too fast 17% 16 28 20 20
They are safe for
pedestrians
11% 25 31 21 12
They are safe for
cyclists
5% 14 37 22 21
They are well lit 12% 23 33 18 13
They are well
maintained
2% 16 30 20 32
s_compts2. How well would you say that each of the following statements describe the roads you use daily around the city ? (n=635)
Extremely well Very well Moderately well Slightly well Not well at all
Traffic is too fast 17% 13 32 19 19
They are safe for
pedestrians
6% 19 36 26 13
They are safe for
cyclists
7% 11 37 28 17
They are well lit 9% 26 42 17 7
They are well
maintained
3% 13 33 25 26
Page 11 of 21
s_citystaff1. During the past year, have you contacted a Salt Lake City government office to get information, file a complaint, or obtain
services? (n=642)
Yes 42%
No 58
[SHOW IF s_citystaff1 = Yes]
s_citystaff2. Overall, were you satisfied or dissatisfied with the city’s response(s)? (n=316)
Very satisfied 26%
Somewhat satisfied 28
Somewhat dissatisfied 23
Very dissatisfied 23
[SHOW IF s_citystaff1 = Yes]
m_citystaff4. In the past year, how have you contacted the Salt Lake City government offices? Select all that apply. (n=314)
In person 14%
Over the phone 64
Via email 37
On the city website 43
Through the mail 4
Via social media (e.g., X (formerly known as Twitter),
Facebook)
3
Through the SLC Mobile app 18
Other, please specify: 1
s_citystaff5. How do you prefer to contact the Salt Lake City government offices? (n=637)
In person 5%
Over the phone 31
Via email 26
On the city website 24
Through the mail 2
Via social media (e.g., X (formerly known as Twitter),
Facebook)
2
Through the SLC Mobile app 8
Other, please specify: 2
Page 12 of 21
m_news1. From which sources do you currently receive your information about Salt Lake City? Select all that apply. (n=632)
City newsletter inserts in water or other municipal
bill
31%
Email(s) from the City 31
City website 29
Newspaper 36
Social media (e.g., X (formerly known as Twitter),
Facebook, etc.)
40
Social media livestreams (e.g., Facebook Live,
Instagram Stories, etc.)
15
City-hosted virtual events 4
Community council 15
Other, please specify: 14
s_news1. From which source would you prefer to receive your information about Salt Lake City? (n=631)
City newsletter inserts in water or other municipal
bill
13%
Email(s) from the City 42
City website 10
Newspaper 9
Social media (e.g., X (formerly known as Twitter),
Facebook, etc.)
14
Social media livestreams (e.g., Facebook Live,
Instagram Stories, etc.)
3
City-hosted virtual events 1
Community council 2
Other, please specify: 6
m_socialmedia. Which, if any, of the following social media platforms (i.e., websites or apps) do you use or visit? Select all that apply.
(n=639)
Facebook 40%
X (formerly known as Twitter) 18
Instagram 50
Nextdoor 16
LinkedIn 25
Reddit 25
TikTok 16
YouTube 48
None of the above [REMAINING SOCIAL MEDIA
QUESTION NOT SHOWN IF SELECTED]
12
Page 13 of 21
[SHOW IF m_socialmedia SELECTED CHOICE COUNT IS GREATER THAN 1]
s_cityonline. Do you happen to see or read Salt Lake City's content or posts on any of the following social media platforms? (n=0)
Yes No Not sure
Facebook 44% 48 8
X (formerly
known as
Twitter)
69% 27 4
Instagram 44% 46 10
Nextdoor 69% 25 6
LinkedIn 17% 79 4
Reddit 34% 53 13
TikTok 28% 66 6
YouTube 18% 75 7
None of the
above
* * *
[SHOW IF SELECT YES FOR AT LEAST ONE SOCIAL MEDIA SITE IN s_cityonline]
s_socialsat. How useful are the posts or updates you currently receive from Salt Lake City’s social media accounts for you, personally?
(n=235)
Extremely useful 5%
Very useful 22
Somewhat useful 55
Not very useful 18
Not at all useful 1
s_ccoun. In addition to the Mayor and City Council, another way to engage on City issues is through community councils. These
councils are neighborhood level advocacy groups that listen to presentations about City issues, gather neighborhood
feedback, and gather concerns to share with the City Council and Mayor. In the past year, have you attended a meeting of
your local community council? (n=531)
Yes 14%
No 84
Unsure 1
[SHOW IF s_ccoun = Yes]
s_ccoun_oft. How many times have you attended a community council meeting in the past year? (n=91)
Once 40%
Twice or a few times 38
Multiple times 10
I attended/have attended regularly 12
Page 14 of 21
[SHOW IF s_ccoun = Yes]
s_ccoun_imp. Would you say the community council is important or unimportant to your civic life or how you interact with the city and
local government? (n=91)
Very important 42%
Somewhat important 50
Not very important 8
Not at all important 1
m_ccoun_pros. Which of the following are reasons you value your community council? Select all that apply. (n=512)
They represent me and my neighborhoods concerns 29%
They increase my access to city government and
resources
23
They represent the needs and wants of real people 23
They help me feel connected to others in my
neighborhood and community
18
They help me feel connected to the place where I live 21
They make it easier to organize and mobilize
collective action
17
Their leadership is accessible and accountable to
those in the neighborhood
15
Other, please specify: 5
None of the above 43
s_trust. How much do you trust Salt Lake City Police? (n=634)
A great deal 23%
A moderate amount 40
A small amount 23
Not at all 14
Page 15 of 21
s_messages. To what extent do you agree or disagree with each of the following statements about local law enforcement? (n=629)
Strongly
agree
Somewhat
agree
Neither
agree nor
disagree
Somewhat
disagree
Strongly
disagree
Providing more funding to police
will make my community safer
17% 23 23 17 20
Law enforcement agencies
should build relationships with
the community to develop
strategies that reduce crime
and disorder
58% 31 7 2 3
Police officers in my community
primarily focus on enforcement
and keeping things under
control
15% 32 35 10 7
It would be valuable for the
community if local officers
interacted with the public
outside of enforcing the law
44% 31 18 2 5
Racial profiling is significant
issue within law enforcement in
my community
21% 28 31 7 13
Providing more funding to police
will improve law enforcement in
my community
15% 22 25 19 19
Local law enforcement officers
should attend community
events, give public
presentations, and participate
in community service projects
42% 33 16 4 5
Local law enforcement officers
need to do a better job working
with community members to
identify problems and solutions
42% 28 18 7 3
Page 16 of 21
s_soc_aware. Recently, Salt Lake City made some changes in how emergency request calls are routed to the appropriate response
teams. Specifically, the city has allocated resources to social workers and social services to respond to many emergency
calls that would previously have been dispatched to the police department. Emergencies of this sort include mental
health emergencies, or attempted suicide or suicidal ideation, among other things. Before reading this, were you aware
that the city had made these changes? (n=634)
Yes 32%
No 68
s_soc_belief. Which of the two following statements regarding social services and responses to mental health emergencies comes
closer to your view, even if neither one fully represents how you feel? (n=628)
These emergencies should be handled by social
services professionals and social service workers
92%
These emergencies should be handled by the police 8
[SHOW IF s_soc_belief = “emergencies should be handled by social services…]
m_soc_pos. Which of the following reasons describes why you feel mental health emergencies should be handled by social service
professionals and social workers? Select all that apply. (n=560)
Social workers have specialized training 92%
Social workers have specialized resources 72
Social services represent greater community control
over public safety
30
Social services are requisite with the importance of
mental health care
66
Police would make situations more dangerous 57
Other, please specify: 9
None of the above 1
Page 17 of 21
[SHOW IF s_soc_belief = “emergencies should be handled by the police”]
m_soc_neg. Which of the following reasons describes why you feel mental health emergencies should be handled by police? Select all
that apply. (n=62)
Those situations are too violent and dangerous for
social workers
72%
Police are sufficiently trained to deal with dangerous
individuals/situations
43
Police responses are an effective deterrent to
violent/dangerous behavior
62
Those situations are too rare to merit a specialized
response
24
Other, please specify: 15
None of the above *
m_homeless_roles. Salt Lake City, Salt Lake County, and the State of Utah each play a different role in addressing homelessness.
Which level of government do you think should be responsible for addressing each of the following? Select all that apply.
Salt Lake City
Salt Lake
County
The State of
Utah
I don't think a
government
entity should be
responsible for
this
Funding non-profit organizations
(n=573)
37% 41 76 17
Funding housing and shelters
(n=572)
44% 45 83 7
Running shelters (n=569) 53% 59 54 7
Convening organizations to address
concerns regarding homelessness
(n=572)
61% 57 62 5
Developing policies to address
homelessness (n=577)
62% 58 71 4
Mitigating concerns regarding
homelessness (n=573)
67% 55 63 4
Addressing encampments (n=574) 71% 52 40 6
Providing outreach (n=569) 67% 59 46 6
Picking up trash/needles/biowaste
(n=568)
68% 59 35 1
Addressing occupied vehicles and RVs
(n=566)
69% 41 29 11
Providing land/buildings for homeless
services (n=571)
46% 53 75 9
Public safety (n=574) 73% 57 54 1
Page 18 of 21
And now just a few more questions that will help us ensure we have a representative sample and to group and categorize responses.
s_gender. Which of the following best describes how you think of yourself? (n=625)
Male 50%
Female 43
Non-binary/third gender 2
Prefer to self-describe – please specify if you wish: 1
Prefer not to say 4
n_yearborn. Please select the year you were born: [CATEGORIZED INTO AGE GROUPS]
18-34 41%
35-44 17
45-54 13
55-64 13
65+ 15
s_timelived. How long have you lived in Salt Lake City? (n=624)
Less than one year 1%
1-5 years 27
6-10 years 14
11-15 years 9
15-20 years 5
20-40 years 29
40-60 years 10
60-80 years 5
80 years or more <1
s_ownrent. Which of the following best describes where you are currently living? (n=625)
Own or buying my own home 48%
Rent my home or apartment 45
College or university housing 1
Live with parents 4
Other 3
Page 19 of 21
s_edofr. What is the last year of school you completed? (n=625)
Some high school or less <1%
High school graduate 8
Some college 17
College graduate 42
Post graduate degree (e.g., MA, MBA, LLD, PhD) 31
Vocational school or technical school 1
s_employ. What is your employment status? (n=624)
Self-employed 9%
Employed by someone else 71
Unemployed 3
Homemaker 2
Retired 14
Student 1
s_student. Are you attending a college or university? (n=625)
Yes, full time 6%
Yes, part time 5
No 90
[SHOW IF s_student = Yes]
s_college. At which college or university are you currently enrolled? (n=35)
University of Utah 38%
Salt Lake Community College 15
Ensign College *
Westminster *
Other, please specify: 47
s_lgbtq. Do you identify as LGBTQ? (n=625)
Yes 20%
No 73
Prefer not to say 7
Page 20 of 21
s_marriage. Are you currently… (n=622)
Married 41%
Divorced 5
Widowed 2
Living with partner 17
Single 34
m_race. Are you: (n=616)
American Indian / Native American 4%
Asian 7
Black / African American 4
Hispanic / Latino 6
Pacific Islander 2
White / Caucasian 85
Other, please specify: 4
s_religion. What, if any, is your religious preference? (n=624)
Protestant 4%
Catholic 7
Latter-day Saint / Mormon 15
Jewish 1
Eastern Orthodox <1
Muslim *
Other religion, please specify: 5
No preference / No religious affiliation 59
Prefer not to say 8
s_income. What do you expect your 2024 family income to be? (n=624)
Under $25,000 5%
$25,000 – 39,999 6
$40,000 – 49,999 4
$50,000 – 74,999 18
$75,000 – 99,999 12
$100,000 – 124,999 13
$125,000 – 149,999 8
Over $150,000 25
Prefer not to say 8
Page 21 of 21
s_quality. Finally, for quality control purposes, please rate your experience taking this poll. Would you consider the experience:
(n=626)
Excellent 21%
Good 47
Fair 25
Poor 4
Don’t know 2
oe_comments. Thank you for completing the survey. If you have any comments about this survey or Salt Lake City in general, please
enter them here: (OPEN-ENDED RESPONSES VERBATIM IN APPENDIX)
Page 1 of 19
APPENDIX
oe_comments. Thank you for completing the survey. If you have any comments about this survey or Salt Lake City in general, please
enter them here: (n=268)
Can it be improved....... yes!! Salt Lake City is a great place to live!!!! I hope those in charge will keep working hard to keep it that way
& always try to make it better for it's residences!!
Every time that the city says that their going to make something better, they make it worse. The city is not friendly to the older crowd!!!
3rd West has too much large vehicle traffic and the use of Jake brakes should be reduced. There is only a single sign on east bound 600
N restricting the use of jake brakes on trucks. Forcing these types of vehicles to 4th West would reduce this excess noise, dust and
vibration on 3rd west.
600 NORTH PROJECT, FIX THE SURFACE, LEAVE IT CURRENTLY THE WAY IT IS. STOP WASTING TAX PAYER MONEY FOR TRIVIAL
BEAUTIFICATION AND LANE REDUCTION
A progress bar to help show how many more questions would be nice
A progress bar would be helpful. I wondered if I should just leave the survey because it was so lengthy. Having some expectation of the
length would be nice.
Affordable housing and sustainability of homeless programs is critical to the success of SLC. While the city is clearly improving more
needs to be done.
Closing of schools is making it difficult for families. While I would feel safe walking alone in daylight there is no way I’d let my 11 year
old walk to school on their own. Much can be done around affordable after school programs for students.
After taking this survey I'm persuaded that it isn't asking the right questions. There are many assumptions being made that are not
reflective of reality. For example, the assumption (and nudging via the questions) that social workers are better equipped to deal with
volatile situations than law enforcement. In addition, the survey assumes that a much larger segment of the population than the actual
number is using bikes to travel and is implying that narrowing downtown streets to one lane to accommodate the nearly nonexistent bike
traffic is necessary and appropriate. The huge increase in downtown housing is creating a population density that can't possibly be
supported with one lane roads throughout the city. I and many people I know avoid traveling downtown if possible because the traffic
has become so much more congested in recent years. For example, try driving South Temple during the morning or afternoon busy times.
Guaranteed frustration. The survey is also assuming that for so-called "improvements" to be made taxes must be raised - while ignoring
the fact that more efficient use of existing tax revenue would go a long way toward providing ample funding. The survey appears to be
designed to guide or influence responses to provide the results its creators desire in order to justify their own views and agenda, and that
won't provide objective, unbiased, or even honest results.
Allow more late night nightlife! Approve new bars and nightclubs. Run a few extra trains and buses after bars close (until 2am) to help
reduce drunk drivers. Keep allowing electric scooters, they are a great asset. Also please consider implementing the Rio Grande plan! We
love trains and using our historic train depot with Amtrak and Frontrunner would be great, and having less trains above ground running
through our city would be ideal. Less dangerous trains please and more pleasant train travel. Rio Grande plan sounds great.
An indication of how many more questions are coming would be helpful!
Appreciate the opportunity to provide feedback, hope something good comes out of it.
Appreciate the outreach in doing this survey. Happy to participate in more. Very concerned about the over development, especially in
Sugarhouse and the impact of building large condo/apartment complexes it will have on traffic in the area. As well as not enough
walkable streets with access to local restaurants and stores.
Be less political! Be more open and respectful towards differing views.
Biggest issue is homelessness. Had a man living in his car outside my house. Police were great, but they were hamstrung because they
couldn't do anything legally for 48 hours while the guy was parked there. I work on [REDACTED] and it feels like an open air drug market
at times. Additionally, over the last year (particularly the fall semester) the partying in our neighborhood from college kids got out of
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control. Along with the noise issues, beer cans and other trash are all around the neighborhood. My understanding from a community
organization is that U of U cracked down on fraternities, so parties moved into off campus neighborhood. These issues (homelessness
and behavior/trash in the neighborhood) have us convinced we should get out of the city once we have our first child.
Build more legitimate mountain bike trails and bike parks. We are sad in comparison to other sized cities and it is a large user base. Also
don't move the jazz stadium thx
Building apartments on every vacant property throughout the city many very unattractive.
Call for a permanent ceasefire in Gaza. Stop Utah from sending $30mil+/yr to Israel. We’re living in a genocide and you are refusing to
acknowledge or do anything about it. Stop creating barriers for your community members who want to speak in city council meetings.
Separately, stop using policing with the unsheltered population. Your efforts in this area (homeless services) are appreciated but need to
be 10x as much. At minimum.
Defund the police.
City leaders are following the playbook used by other large cities that will lead to higher crime, urban rot, and individuals like myself
taking our income and moving elsewhere.
Consider the environment, sustainability and density in planning growth.
Could you please stop building housing that NO ONE CAN AFFORD!!!!!
Defund the police
Fund public transit (please make it free for all)
Build more and better bike lanes
Even though I selected my answers about whether the state, city, or county should homelessness the survey acted as though I had not
made a selection. Hope you got my answers, if not, as a general rule I think all these levels of government need to be involved.
Experienced some initial technical issues with not being able to advance the survey.
Fayette Ave needs help! off 9th S in between 2nd and 3rd W speeding ,can't park in front of your own house, very dark
Fix and maintain the street. Increase police funding.
Fix our potholes, no more speed bumps or bicycle lanes
Fix the roads!!! We have enough bike lanes, start paving and repairing the roads!!! Charge these construction companies a .5% tax to
clean up all the trash on the side of the freeways. The debris is coming from their construction sites. For the love of Pete don't close Main
Street, and if you do, don't close down the roads that intersect it going East and West bound. The city will be gridlocked, like it's starting
to happen.
Focus on the basics. Streets and sidewalks need serious attention. Helping the homeless is a must - I don't think it will be "solved", but
we can do much to help people. Property crimes are a big problem. There does not appear to be any consequences, so it goes on.
Question: If I have a clear camera images of someone stealing from my property, will anything be done about it?
For the Survey, On the questions asking about traffic being too fast, the choices didn't match for a response to that question.
About Salt Lake City in general, I am very concerned about the light pollution and the lack of concern about it.
I feel the city works for developers and not for the citizens.
Generally, the city is well-run and a great place to live. However, the cost of living, specifically housing for our civil servants, is a
problem. I'd like to see Salt Lake City offer housing as a benefit to police, social workers, City employees, teachers, and childcare
providers to ensure those who serve our communities can live in our city.
Homelessness is a big problem, but it should not be Salt Lake City's sole responsibility. The state should mostly address the larger issues
and ensure resources are well distributed and available. The city can then supplement the state's efforts as needed.
I appreciate the Community Response team and the work Salt Lake City is doing to provide safety and security throughout the city. Our
homeless population has many mental health and hygiene concerns, and providing resources for these folks is essential and challenging.
Mental health and violence among the homeless are the most significant concerns, and I know many people who now feel unsafe in areas
of the city due to these folks. We need institutions to provide housing and services for these challenging populations, but again, I don't
necessarily think this is the responsibility of the City.
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I'd love to see you invest in more accessible and convenient transit and stop spending money on speed humps and ridiculous
roundabouts that will cause more harm than good in our neighborhoods.
I also hope that the closing of Salt Lake City School District schools can be turned into daycares, community centers, multi-generational
centers, and parks to serve the community and allow them to return to schools as needed.
Thanks for the chance to take the survey and share my feedback.
Get construction under control. The developers are tearing up roads with trucks spewing debris and dirt, continually violating parking/
road obstruction laws, polluting our environment with noise at all hours, and building haphazard with shoddy buildings. These developers
do not live here and show disrespect for our neighborhoods with massive eyesore projects.
Get your act together. Stop embezzling and putting off what needs to be done for the future. Stop the MLB from ruining the West Side with
an unwanted ballpark
Give us a Police Chief Whos not a Puppet to the Mayor.
Glendale neighborhood doesn't get enough attention and funding from the City. We don't feel safe allowing our children to spend time in
their public library. Public libraries have been overwhelmed by vagrants and RV dwellers needing homeless shelter services. Public
Libraries aren't homeless shelters!! Our Library used to be clean & safe. We didn't worry about allowing our children to roam the library,
and use the services including the restrooms, but now it is a matter of great concern!
We need safety from vagrants. homeless, drug users and drug dealers.
1439 W and 1345 W California Ave are two known drug houses. What are you going to do about them?!
The street sweeping has become far too infrequent.
Good survey
Good survey
Have some free parking event days.
Have someone with significant writing skills and experience in effective survey construction compose questions and proof read them in
future surveys. Instances of poorly phrased questions, poor grammar and misspellings I found off-putting.
Help make the city safer for citizens, clean the air, fix pedestrian lights and make crosswalks safer.
Homeless encampments and problems with homeless in the city parks need to be addressed. I love the parks but do not feel as safe there
as I did just a few years ago.
Homeless need to be moved out of public parks, neighborhoods, under viaducts, private property.
One more Fire Department ladder truck for the city at Station #3.
Homeless panhandlers and residential tents and sleeping on the parkng strips and garbage needs to stop. North Temple homelessness
is awful, ugly and embarrassing to visitors coming to the city
Homelessness continues to be a big problem that impacts downtown SLC, while other areas turn a blind eye to it. Everyone needs to
support these programs, and not all of them should be concentrated in downtown SLC.
The Mormon church has too much influence in Utah, Utah's liquor license is too strict.
More shops and stores should be open on Sunday.
Honestly, some of the questions were confusing. I was not sure what was being asked. on some questions.
Housing our unsheltered neighborhoods is my highest priority. I hate to see the City investing in more police to handle people who are
unsheltered rather than in housing and providing resources to people experiencing homeless. Come watch some salt lake City justice
court trials to see how the police treat people who are homeless and people having mental health crisises (with force and often, disgust).
I love things like the Homeless Resource Fairs, but I'd love even more to see more permanently supportive housing, more beds in
treatment centers, more housing vouchers. One more comment: make transit free! Why can it be free for people going to sporting events
and concerts but not for our neighbors who don't have $2.50 to their name?!
I accidentally hit the "continue without answering" button a couple times, it wouldn't have been an issue if the slideshow questions used
the arrow button.
I am glad I live in Salt Lake City.
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I am so disappointed in the way Sugarhouse has been ruined by the sky scrapers, apartments and road construction. It used to be a
quaint wonderful place to live, and that has been destroyed. It is no more a quaint, desirable place to live but a traffic congested, over
populated town with overpriced housing and no quaint anything. I moved from out of state to Sugarhouse because of the charm but that
is gone.
I appreciate being surveyed. Thank you for all you do.
I appreciate the opportunity to voice my input.
I believe some officials are sometimes opportunistic, raising fees, including excess government and restrictions. Letting us live free of
this makes us less like communists, and much happier.
I challenge the executive branch of our government to take an hour or two or three and drive around the west side and pay attention to
the road conditions, how dirty the neighborhoods are, how run down the housing is, the homelessness and camps and the trash they
leave behind. The embarrassment of the pan handling that goes on especially on off ramps. The building downtown is obstructing the
view of the mountains. Take care of the existing infrastructures (roads, sidewalks, buildings) before sucking more of our tax payer money
into unnecessary projects. You've lost our vision.
I couldn't attend the meeting to discuss this, but please extend the 700N improvement all the way to I-215. Don't end it at Redwood
Road.
I do love the city maintenance here, though my wish is for more environmental/eological funding for maintaining watersheds and
ecological health in the canyons.
I do no like the lane restrictions for bike lanes.
I do not approve of Erin Mendenhall or the job she's done. We need public housing, not $500K condos everywhere. She wants to blame the
state rather than get her hands dirty and do real work and makes the police take the brunt of her poor decision making.
I don’t believe that my tax dollars should go to provide cleanup after the homeless. They should be recorded, and supervised to clean up
their feces, needles, and other garbage they leave behind in their wake. I also believe that the city has provided more than adequate
bicycle lanes. Eliminating traffic traveling lanes, in my opinion, makes the air quality in the city much worse. You have condensed traffic
in single lanes that idle for long periods of time during traffic lights. I don’t believe that adding additional bike lanes will solve our
pollution problem.
I feel this poll or survey, guided you in a direction that favors how the city government performs. I also feel that the quality of life in Salt
Lake City has gone downhill. I have lived in Salt Lake City all of my life. Therefore, I have a good idea of what I am seeing happening
within the city. I believe that we have gone too far in allowing the homeless situation to take over the way that it has. Once upon a time,
all of the homeless was located in one part of downtown around the second south district. Removing so many of the resources downtown
forced the homeless to move into neighborhoods such as the rest of downtown, midtown, Rose Park, Fair Park, Liberty Park. I also believe
that the current administration has done a horrible job at taking care of our city.
I have asked for help for years from my city councilman, several city agencies and the mayor's office to address public safety issues in
my neighborhood with minimal response. It's been a frustrating and disappointing experience.
I have no comments.
I have only lived in Salt Lake for around 5 years. I have to travel through Sugar House regularly and the roads are terrible and have been
the whole time I have lived here. It’s awful— traveling from point A to B and being forced to take 3-4 detours. I’m increasingly
dissatisfied by the school related laws that are being forced upon SLC public schools, where my daughter attends. The alcohol laws are
ridiculous. I love community gatherings and festivals and shouldn’t be made to feel like a terrible person if I want to have a beer. The
homeless situation is out of control. We use Fairmont pool 2-3 times a week and I can’t even drop my daughter off because there are too
many homeless camps. I love the parks by my house and am appalled the city is allowing the U to build a giant baseball stadium in
Sunnyside, especially after saying that would never happen. I believe in preserving green spaces and historic places and am
disappointed in how many are being destroyed, especially older homes to put in McMansions. It’s disgusting. You are allowing the city to
be turned into a giant strip mall. I heard about the project for a downtown corridor but the city has a lot of clean up to do before creating
another mess— ROADS, HOUSING, HOMELESS.
I know the issue is huge, what I do not understand is how it is ok for the street people to hang out, sleep, gather, leave all of their
garbage etc. [REDACTED]. It is shameful that one block north of their property homeless are allowed to camp out there. Main street
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appears neglected. I walk it almost everyday. It is truly disappointing to see what I see on a given day. I support the efforts of all
municipalities. I have used the app to report, they get cleared an return. :(
I like SLC, I think it is a good town. But I would like to see more efforts to address socioeconomic inequality. I know there are constraints,
much of which is not within the power of the SLC government to address. I know that both SLC and SL county do the best they can, I
think the state should have less power within SLC and the county - but I guess that would need to be addressed at the state level.
I like living here, but the roads are a mess.
I [REDACTED] and the homeless situation here is out of control. there is an open drug market on north
temple between 1000w and Jordan River that must be addressed.
Bike lanes are impending traffic flow and parking. 1300 s 900 w has huge traffic after implementation of the bike lane impeded the
ability to turn right at a red light.
I [REDACTED] where there was a lot of street work to get people to drive slower around [REDACTED]. Has anyone evaluated those efforts? I
do not see any change in speed on our road. could we have just put in stop signs on the trail? You test before but do you test after. It
feels like a huge waste that stole parking spots. Additionally, I love living in SLC but I don't feel like I know anyone. I don't have a
community here. I would love for the city to help with that.
I love SLC and appreciate all the services that I receive. So many men and women work hard to make the city function and I never take
that for granted. I think our big problem is with the amount of growth that SLC is experiencing. How to solve all the complexities or
problems that this involves. I feel that businesses come in to make money and then leave the aftermath of problems for the government
to address, like air quality, water issues, roads, transportation issues, etc. I've lived in SLC for many years and am stunned with what is
happening as far as apartments that are springing up almost daily, the amount of traffic, scooters, huge trucks, etc. This all adds to
congestion, pollution, water issues, etc. We will survive and I am sure these issues are trying to be addressed, as per this survey. Thank
you for letting me voice my concerns and comments.
I love Salt Lake City and have lived here since college. Currently it seems to be experiencing rapid change and growth, and along with it
the challenges that come with a large city. Safety is my biggest concern. I want everyone regardless of sexual orientation, religion,
ethnicity, and politics to feel safe. While I believe the police are doing everything within their power and resources I feel less safe than
any time that I have lived here. It is the most likely issue that would motivate me to move. Homelessness is an ongoing challenge that
must be addressed from a state, county and city level. Salt Lake City cannot handle it on its own. The cost of housing continues to rise
and I hope we, as a city can find ways for young people, new families and lower income to live here as well to ensure we have a balanced
and vibrant city. Thank you for including me in this survey. I love this town!
I love Salt Lake City. One of the good things is the ability residents who care do have good access to City operations.
I love our city. I want to thank my representative Chris Wharton and Mayor Mendenhall for working so hard to make our city a vibrant,
welcoming place for all!
I love this city but the homeless situation worries me! Especially in parks.
I now understand why social workers complemented the response to a death in my building last week. I think the addition of this service
in person can deescalate highly emotional cases and relieve the burden on police. Full support and hope it grows.
I realize the Little Cottonwood Gondola is a UDOT project. But, it is really stupid. Please add busses and parking???? One bus every 30
minutes in not nearly enough and there is no place to park to catch the bus. Same goes for Big Cottonwood and Park City.
I really hope for a better public transport, art events and better parks that is walkable in downtown area where it is possible to enjoy the
nature.
I stated that I think SLC is on the wrong track. It's not because of city government which is pretty good, but because rapid growth has
destroyed what was nice about SLC. Nowadays there is a traffic jam everywhere, terrible air quality, and crowding in the Wasatch
Mountains and other open spaces. Housing is so unaffordable that my adult children won't be able to live in SLC unless they inherit my
decrepit tiny house. If the Great Salt Lake ecosystem collapses, nobody will want to live in SLC. Bright spots are Jordan River restoration,
scaling back Foothills trails development from initial poor planning, and projects to make fast roads more narrow and create connectivity
for bike paths. But I guess I've just been in SLC too long because I have Solastalgia -- feeling homesick for a smaller place that no longer
exists. I feel like SLC is losing its soul on the way to becoming one huge air bnb for out-of-state skiers.
I suspect the feedback from this survey will be files in the trash unless it provides the current information with the feedback they want.
Stop wasting my tax dollars on art and baseball stadiums. For the first time in my life I am contemplating selling the home my family has
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owned since [REDACTED] due to the direction of the city and the increase in property taxes. Just STOP. This is not your money or your little
empire. You are so disconnected from reality.
I think Salt Lake City is headed in a great direction and would love to see more resources for making it more livable for ALL, including
providing resources to the homeless/unsheltered population. I would also like to see a stronger emphasis on Vision Zero - it feels like
there have been compromises made with recent street redesigns that do not reflect a serious approach to Vision Zero.
I think salt lake is a great place to live but my main concern is the growing homeless population near my work, my child's school and my
home. The decisions being made are not helping and something does need to be done about it quickly.
I think the city should do way more to help homeless people, don't clear encampments or RVs, etc. without providing somewhere safe for
them to go. I think the city gives too much attention to especially wealthier neighborhoods' complaining about homelessness and not
enough attention to people actually experiencing homelessness. If it's a matter of my property value decreasing or people sleeping on the
street, please build a shelter next door to me.
I think the city should get rid of a lot of the zoning laws, red tape, and permits/at least lower the cost of permits to build housing. This
would make housing significantly less expensive and it would also help provide more housing for the homeless. This is exactly what has
happened in Houston, a city that doesn't even have a zoning board but has some of the lowest homelessness rates in the country.
I think the condition of the road in the Salt Lake Cemetery look like the pioneers came thru there with all the ruts and potholes. We should
take pride in our predecessors. It is my understanding it is the largest public cemetery west of the Mississippi. I think it is a disgrace and
embarrassing for people coming to see the graves of historical figures and loved ones with the condition that it is in. The grass has so
many weeds it is hard to tell it is grass.For years I have wanted to call this to anyone's attention that would listen, but it falls on deaf
ears. I guess the powers that be consider that the dead won't complain. Well I am complaining. When is the last time it has been
completely paved rather than patching a hole. I have [REDACTED] for almost 50 years, I have never seen it completely paved and it
continues on a perpetual decline.Have a little respect for all those that have gone before us. I have enough plots for my entire family and
I continue to hope it will get better. What is it going to take?
I think the survey is skewed. The question need a section for feedback as to why we are answering the way we did.
I think this was a well-put-together survey. Thank you!
I wanted to elaborate as to why I think the state is responsible for the homelessness. They migrate to SLC because of the services. So
other counties shirk their duties and then look at us and scoff, blaming us for our homeless population. We should be proud in a way that
people feel comfortable coming here. Who would want to be homeless in some podunk craphole like Eureka? Maybe they were gay and
grew up in some rural sinkhole and left and now they are here. The problem is the more services we provide the more likely it is Kaysville
will shove their problems into our locality. It isn't just a SLC problem it is a national problem and a housing problem (costs are too high)
and needs a more bird's eye view. We need to ALL take responsibility for it and be kind to those who have less. Also, we have limited land,
we should be using brown spaces to create solutions but unless Panguitch wants us to ship them in buses with 100$ in their pockets to
them - they all need to help pony up for a global UTAH solution.
I was concerned by some conversations I had with police officers who made derogatory comments about black lives matter movement. I
was also very concerned and distressed when there were tanks stationed around city hall. Salt Lake City should be a place where diversity
is welcomed. Engagement through coordination rather than confrontation is a better solution. In recent years, Utah has become
increasingly conservative and less welcoming to those who do not share their morals, ethics, and values, so I am glad to live in SLC
where there is a more inclusive and engaging environment.
I wish SLC would prevent, or better regulate the purchase of residential land to investment groups that build ugly, unaffordable
apartment complexes, instead of resources that benefit Utahns.
I wish our votes would be head about the gondala. the homeless can not live in the park, many get food stamps,SS,GA,ect, Case workers
that can look at what they get so they can be helped.
I wish that the city would get a little stricter laws about noise ordinances.
I would like to be more engaged in the city, and I am not sure how to get information in a timely manner. It would be nice if there could be
some sort of city update that was delivered electronically--maybe there is and I don't know about it?
I would like to see ZERO tolerance for homeless camping in our open spaces
I would like to see more equity in HOA fees between individual condo owners and investor-owners who are non residents. Non-resident
investors care little about rising costs or fees, since they can pass them onto their renters or deduct them from their taxes.
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I would like trax closer to my house in sugarhouse. I have had my car and house broken into. I would like fewer apartments in my
neighborhood.
I would love to see more action/motivation about water and air quality! I love SLC and the air is my biggest concern/reason I would ever
consider moving away
I would love to use public transportation but they have taken all but one route off the Avenues. I can only used public transportation if I
drive somewhere, park, and then get on a bus, Trax or FrontRunner.
I would really appreciate if my current cost of living was lowered so that I didn't feel like I was being driven out of my home state to live
in another part of the country that is "cheaper". I feel like though Utah is a huge anomaly (nationally speaking) I have enjoyed growing up
here, and have a list of reasons that I'd like to stay here but the economic pressure feels too great.
In general, I feel very safe walking around SLC. The times when I feel unsafe are almost always connected with encountering homeless
encampments or folks who are acting erratically and obviously need help.
In general, I think SLC is improving. There has been a lot of infrastructure work in the city in the past couple years that I have really
appreciated including the speed bumps in the Capitol Hill area and the new cycling infrastructure on 300W and 900S. Transit could use
some expansion. My neighborhood is a bit awkward with regards to getting to the rail system. The buses that go through the West Capitol
neighborhood don’t directly connect to Trax or FrontRunner and the North Temple station is a bit too far to walk to in a reasonable amount
of time. The planned Davis Community connector will improve this a great deal, though I would prefer it to be a light rail line. I’m looking
forward to what the green loop may contribute to downtown to help it feel less hostile to non-car transportation. The Rio Grande plan
would be a major platform on which the city could build into the future. A lot of interesting stuff on the far horizon. Hopefully we’ll be able
to bring that horizon a lot closer.
In my dream version of Salt Lake City there are only beg buttons at HAWK crossings; normal crosswalks show a pedestrian signal and
countdown with every light cycle all over town, not just downtown.
In my opinion mental health is the number one problem in the nation. I've worked 30+ years in Behavior Health and l am afraid we
haven't put a dent in a pack of butter. I would like to brainstorm with City officials and law enforcement how we can reach out to more
people. [REDACTED]
It is insane that I can't afford a home, a townhome, or a condo in Salt Lake County with the income range of $125,000-$149,000. Every
place I have put in an offer has been bought cash to be turned into a rental property or an airbnb by a rental conglomerate. Zoned Single
family Homes should not be used this way.
It would be very helpful to have parking lots at Salt Lake City Trax Stations, i.e. 400 South 900 East, and Front Runner - North Temple
Station. There are parking lots for people coming into Salt Lake but none for people living downtown.
I’m shocked that affordability, specifically housing affordability were not part of this survey. This represents a huge problem for the state
moving forward as many young people may never be able to afford a home
Lack of attainable housing is the number one issue in Salt Lake, not the lack of baseball. End single family dwelling ordnances across
salt lake and lets get our people sheltered. Until we can do that focusing on Olympics or baseball is cruel and repugnant.
Leave Donner Park Alone and stop building in Heritage Park. It's called green space.
Leaves and debris clog city street drains resulting ponding and nearly flooding property with any significant rain, already once this year
in March, corner of 800 E and Princeton Ave, more drains please or reroute waterflow
Let's not forget the air we breathe.
Homeless. I can only imagine how degrading and hopeless "their" life must be.
Lights at Hermann Frank's dog park
Loud cars & trucks on the road are not to be allowed.
Love it here in general! All things considered, you are all doing an awesome job.
The other day, seven police cars lined up at a traffic stop and they dug through some teenager's bag for like an hour with the result of the
stop on the blotter being "Marijuana Possession" - can we like... not waste our police time and budget on something that's not even
illegal in most of the country? Surely we have bigger things to worry about, no?
Many of these questions are surface questions and don't get into depth in regards to how these "items" will be funded. Not to mention
how many people are completely unaware of the many issues that residents of SLC deal with daily which include but are not limited to
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the lack of affordable housing (rental and ownership), homeless camps and aggressive or altered homeless, concerns about safety for
pedestrians. I am concerned that my taxes continue to increase annually and yet the problems that should be addressed with these taxes
continue to get worse.
Maybe more effective to have multiple surveys that are each five minutes long sent out over different periods instead of one survey that is
15 to 20 minutes long
Mayor & City Council are doing far too much to improve our roads without actually improving them (i.e. narrowing, reducing lanes, adding
speed bumps & unnecessary traffic circles, & stop signs). This does not improve air quality with all the stopping & starting necessary.
More parks and open space, less golf courses and cemeteries
Most improvements are overshadowed by homeless camps everywhere and the inability to use the open space and amenities we already
have. Raise taxes if needed to help people, but start enforcing the basic rules of civilization.
My biggest concern about living here is the high cost of housing. It will likely take us years to be able to afford a house, and I have a good
income.
My biggest concern with Salt Lake City right now is the MASSIVE OVERDEVELOPMENT of the downtown area. Developers are destroying the
charm that the city once had and the overbuilding of huge boxy apartment buildings on every block is making the city ugly. I feel sad
about this every single time I go downtown.
I blame this on Mayor Mendenhall marrying a developer, although that may not be fair. And I did vote for her, but only because Rocky
Anderson is crazy.
If you ever did a survey addressing this concern, I feel confident that a huge majority of people who live downtown would share my
feelings about the overdevelopment.
My greatest concern for SLC right now is the peril of the Great Salt Lake. I fear the state will not do enough to save the lake and it will be
an ecological disaster, ruining our property values and forcing a mass exodus. I am also opposed to the self-dealing money-grabbing
inland port and the increased pollution it is going to cause. My only complaint about SLC is the inversion and our horrible air quality. I
generally think the local government is doing a great job, Mayor Mendenhall does the best she can with the circumstances. I think the
State should step up funding to help with the homeless problem instead of sticking it to the city due to political differences. I love Salt
Lake City and hope to live here long-term, but I will be forced to leave if the government doesn't protect the Great Salt Lake.
N/A
Night lights are bright blue.
This is disorienting and give me and others headaches.
Please use warm color lights for the street lamps.
The blue "daylight" hue is terrible.
No city is perfect, and Salt Lake City is no exception. However, compared to other cities around the country I'd say Salt Lake City is very
safe and clean with lots of friendly helpful people. I hope we manage our growth well enough to keep it this way.
No questions addressing accessibility for disabled persons with regard to all of the questions
Nobody could do poll in 20 min much less 10
Non Governmental organization such as UCA, Housing Connect, etc.
None, thank you.
Not that I want to say. I do be leave that we are being lied about the statement that crime is down in the city.
On the wording of some of the possible answers to some of the questions I didn't quite like how it fit with the questions.
Other than the immediate need for affordable housing - Sim Gill is the only part I hate about living here.
Out of control housing costs and inflation create greater poverty, and poverty is tied directly to quality of life, health, homelessness and
violent crime rates. Affordable housing is the greatest method to improve peoples lives and create a safer community. Do something
about it!
PLEASE address the creep of homeless people, and associated breakins, in the Rosepark/Fairpark areas N. Temple up to 10th N and
Redwood. I'm tired of being asked for money every time I go to the grocery store or local stores along [REDACTED], and [REDACTED].
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Planning and code enforcement need to be on the same page. Planning says it's OK for me to do something and code enforcement comes
along and makes me undo what planning said was OK. Parking enforcement is revenue generation and not service maybe downtown they
are useful but not in the neighborhoods. I would have moved away from SLC years ago if I didn't have other circumstances keeping me
chained here.
Please address AIR QUALITY. I am leaving the state for this issue. I really wish I could stay but I can't relocate my dad here because he is
a 9/11 first responder with compromised lung function.
Please make SLC a safe place for LGBTQIA+ people. The queer and trans community here is incredible and they deserve to enjoy their
lives and purse happiness.
Please HELP THE UNSHELTERED COMMUNITY here. I see people crying on the sidewalk. I see people with young children. These people
matter just as much as any other resident and they need your help. Please fund recovery programs for people suffering from addiction.
Social services are incredibly important. The people here are what makes SLC the wonderful place it is.
Please support Salt Lake County Animal Services. Fund community cat programming. Fund LOW-COST SPAY AND NEUTER SERVICES and a
pet food pantry.
Please improve the public school system. Provide children with healthy school lunches. Teach sexual education.
Please hire, retain and train police officers that are aware of mental health issues, prioritize de-escalation, are not racially biased, and
who are respectful and genuinely care about protecting ALL members of the community.
Please address road visibility when it rains/snows. It is incredibly dangerous to drive in these low-visibility conditions, as the line
markers are practically invisible, and there isn't enough street lights to see them. Use reflective markers
Please address the homeless issue!! The garbage they create at their campsite and then leave behind is HORRIBLE!!! I have to pay taxes
to have my garbage hauled away. I didn't know it was ok to just dump garbage anywhere I please, especially along the Jordan River
Pkwy. The Mayor has violated the social contract by not enforcing ordinances covering camping in public spaces. It's not only the mayor
who is involved in the process. Part of the problem is the DA's lack of prosecuting illegal campers. I get it - it's a complex issue with no
single solution, but the direction the city is going in is not right. The homeless people walk around screaming at the air and being very
aggressive towards right minded people just minding their own business. I'm furious that these people are being allowed to walk around
and harass people. I had to get a job at the age of 16, and I've been working ever since. I put myself through college with absolutely no
help from family. I've had to work extremely hard for every penny I have!!!! I just infuriates me that the homeless people get to sit
around all day and the mayor pays their expenses. I'm like - how can I get on that same program? Why aren't homeless people paying
property taxes for the space that their tent takes up. I mean, if I refuse to pay my property tax, I suffer immense consequences. I just
don't understand why homeless people are not held accountable. Do you know how many times I've been asked if I want drugs when I
ride my bicycle along the Jordan River Pkwy? It's clearly obvious when you drive by there that nothing good is happening. Please, get
down there and clean up the area where Jordan River flows under N Temple. It's a cesspool down there!!!!
Please do follow up and reporting of survey results and the expected outcome of changes. There usually is no follow-up to surveys in
results or solutions created, if you know what I mean
Please do not allow a 305' building to be built on the corner of 21st & 11th. 105' is high enough. I understand we have a housing crisis,
but building thousands of apartments in the heart of Sugarhouse has ruined our neighborhood.
The STATE should be 100% responsible for our homeless crisis. Let's use our billion dollar surplus to create government housing to HELP
people instead leaving it up to city and county leaders who have zero support from the state.
Please pave our roads and quit spending money on bike lanes and traffics control. Our roads are in TERRIBLE condition
Please start taking care of parks that we already have. Bring back a localized place with services for our unhoused population. Have
people in positions that actually email back ie your Transportation team does not interact with the general public well. Get out of big
developers pockets and quit ruining downtown.
Please stop allowing luxury housing to be built in favor of affordable housing and businesses/recreation. The city has tons of fancy empty
buildings and nothing to do.
Please support completion of the trails in the foothills and public transit to and from all the other open spaces. Millcreek, park city, big
and little cottonwood.
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Please stop letting homeless do whatever they want wherever they want.
Thank you!
Please take action to provide affordable housing and better public transportation. I do not trust the public-private partnership of UTA and
I do not think it is going well. Salt Lake should be moving to a more sustainable and just future.
Pretty long. Good luck
Qualified Immunity for police officers should be examined and likely reduced or eliminated.
We like it here but may move from Utah if the lake level is not addressed seriously and soon.
We very much appreciate the long history of progressivism in City politics, but feel frustrated that it is the rural interests that drive State
legislative decisions. In general, we appreciate the higher level of services we as residents of the City have over residents of Salt Lake
and nearby Counties.
Kudos for beginning to address mental health emergencies on the street. More publicity – and examples of emergency response and
results – would be helpful.
Regarding the new resolution passed by the city council on artificial turf- on a personal call to Chris Wharton he said they have 'outlawed
' artificial turf in front yards but it is ok for sideboards and backyards because 'backyards are smaller than front yards" which negates
any ability to make a scientific decision !!!
SLC could be a better city if it, and the State, were not controlled by a gerrymandered majority. As you know, City programs or policies can
be overridden by the State. Downtown restaurants and events are tightly controlled. Schoolchildren are segregated by religion within
public schools. Adults are condescended to as though they are schoolchildren. Women's healthcare is compromised by men who have
little or no knowledge of the topic.
Transportation routes are predetermined by special interests. (It would be great if one could park their car near the train stations. It
would be so convenient to get downtown). Land use is predetermined by special interests. The skiing is great, the mountains are
spectacular. These have all been my experiences. Thanks.
SLC does not have the population to support an NHL and/or MLB team. Come on, most of us can't afford a Jazz ticket (during a winning
year). Why should we spend our tax dollars for what a few can afford? That's just the rich making the bulk pay for it, so they can go to a
ball game.
SLC is too focused on growth and not enough on maintenance.
SLC is too prone to let investors/developers have their own way.
SLC school district attendance is rapidly decreasing while the cites population is growing like gang busters, this is not sustainable. A
community with no children is not a community. Why are families feeling SLC? The homeless and property crime are the main reasons
why my five year plan has me leaving Salt Lake City.
Salt Lake City School District needs to work better with the city as it develops master plans for the use of soon to be empty buildings. It
also needs to work with city planners to develop long term best placement of schools based on city planners immense knowledge of how
cities are best structured for the best interest of citizens. Please share this with the District. The District does not have logistic or city
planners and needed their important when they recently made decisions to close schools.
Salt Lake City encourages homeowners to repair and beautify their homes. Unfortunately, when they do, the county assessors raise the
assessment of the home and we pay more taxes. I have been fighting the county on this issue for two years to no success. My home (after
repairs) is assessed at 50% higher than any other home on my street. The advice I've received from my neighbors is "do not repair".
"They'll raise all of our taxes'"
Salt Lake City has suffered severely under the gentrifying policies implemented within the past 5-10 years, with homelessness, drug
problems, police violence, economic shortfalls, wage stagnation, runaway housing cost increases, urban decay, and general city
maintenance noticeably and rapidly worsening during that time. All of those problems have been exacerbated dramatically during Erin
Mendenhall's terms as mayor. It is not completely clear whose fault all of these problems are, but it is at least certain that it happened
under the current administration's watch.
I have a deep love for this city and have no desire to leave but it is profoundly saddening to see how much private financial interests
have taken over the operation and planning of our day-to-day.
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Salt Lake City is a great city surrounded with a hostile state. I'm actively trying to find a job elsewhere so I can leave the state. I have no
interest in making Utah my forever home and it pains me that the city is in such a terrible state because I feel like the people here are
great and are making a lot of great improvements to life here, but the state is constantly trying to interfere and make things worse.
Salt Lake City is overbuilding certain areas like Sugar House. It should value quality or air and water more than it does.
Salt Lake City is wonderful city, please keep it like this and take care of homeless people,
Salt Lake City leadership needs to step it up to address homelessness. They (particularly the mayor) spend too much time complaining
about the state not giving them enough resources or sending homeless people here, and not enough time rolling up their sleeves and
addressing the problem. Erin Mendenhall should be ashamed that several homeless people die each winter on her watch and that she
funnels more money to the police instead of actually facilitating housing/shelters being built. It's so embarrassing being a citizen of this
city and watching city council be in lockstep with her and not actually have the guts to push back and address the issue head on. It's
shameful how leadership in this city addresses the issue. Also, they need to be better about filling in potholes.
Salt Lake City should focus on basic government services. Stop trying to change the city. Improve street maintenance, stop trying to make
streets difficult to use. Bike lanes are of little value to most citizens. ADUs have the potential to ruin neighborhoods, not improve them.
Speed bumps are contrary to the purpose of streets, which is to make it possible to drive on them.
Salt Lake city police lying and corruption is the biggest harm being done to citizens.
Salt Lake has become a very expensive place to live. If there is anything government can do to reduce the cost of living here I hope it can
be done.
Salt Lake has increased taxes above those of surrounding cities. I will often shop on the way home from work or other places just to shop
in areas with lower taxes. It makes a difference when life on a budget is already hard.
Seems SLC government is more concerned with homeless, high density housing, generating economic growth vs preserving the
neighborhoods and quality of the folks who actually pay gov salaries. SLC is congested, getting overpopulated, high density housing
more people and cars, main travel arteries have been downsized to accommodate bike lanes, although few bikers, people driving way to
fast on freeways and in town and through residential neighborhoods with it seems like little enforcement except in extreme incidents,
crime…….you call it progress, many I know call it sad.
Several typos, and a whole section of questions that didn't correspond to the answer choices.
Since the police were a focus of this survey, I'll share an opinion. The police should focus on crime prevention and public safety, but not
on traffic enforcement. The city should install speed and parking cameras and issue tickets automatically. This would free officers to
focus all of their time on what they do best, patrolling the city to prevent crime and aiding those in urgent need of law enforcement
assistance.
Some of the questions are leading -- making it difficult to voice an objective opinion. And I'm thinking you should proofread your content
for errors (there were several).
Some of the questions do not provide sensible answers; for example, most of the homelessness problems should be the responsibility not
just one government jurisdiction. Also, how can one answer concerns about speeding when the choices range from not well to extremely
well? What does that mean? Finally, this survey was very slanted towards telling you how great things are with little room for criticism;
not very balanced.
Some poorly worded questions in some sections
Some questions, the answers that are provided aren't really proper way to answer those questions, thus causing the answers to be
skewed. I'm betting this is by design.
Predatory parking enforcement in neighborhoods should STOP.
Something needs to be done about the excessive and dangerous noise from motorcycles. It’s completely uncontrolled and can damage
your hearing if they get too close to you. There has to be a limit on the noise level for vehicles!
Stop giving so much money to cops and developers, it's destroying our city
Stop over developing the city causing low income individuals to not be able to afford the cost of living here. Governor Spencer Cox and the
legislature should be ashamed of themselves for approving a 900 million text subsidy for a major league baseball stadium when they
only spend 17 million for low income housing and 90 million roughly for homelessness in the state of Utah. Economic expansion at the
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cost of its loyal native citizens. I'm looking to move out of the state just so I can afford a home because Utah is now in the top most
unaffordable states in the country.
Stop raising taxes and providing fewer services
Survey too long.
More pickleball courts please
Survey was too long, became difficult to focus halfway through.
Survey was way too long.
Take care of the homeless issue at the city level. This is a CITY issue and needs to be taken care of by the mayor and city council.
Thank you for continued work and leadership on issues around homelessness. It is making a difference. My biggest frustration across the
country is the impact on public spaces and sense that permissiveness is compromising everyone’s safety. Keep up the hard work.
Thank you for making the survey available. There are many resources I didn’t realize were available. The only thing I wish I could stress
(and I realize the city and county are working on it) is the cost of housing. I will likely have to move soon because of rent increase and
there seems to be no end of rent increases in sight even with all of the new apartments being offed. Nothing is affordable anymore when
it comes to renting. I love living in Salt Lake but so many wonderful people are being priced out and we are being turned into another New
York City. I wish I could have my old Salt Lake back.
Thank you for soliciting my input. It takes a whole community to make things better. I wish our legislators would try to understand this
concept.
Thank you for your service. I've interacted quite a bit with city staff and found them to be capable and courteous.
Thank you for your work!
Thank you!
Thank you. Upon reflection, my assessment that SLC is headed in the wrong direction is more a concern about overpopulation, climate
change, and societal change generally than it is about SLC itself. I think the city government does a good job generally within the
constraints imposed on it.
Thanks! I love surveys. SLCPD does not need another cent from taxpayers. Focus on air quality, mental health services, and bike
lanes/public transit are huge. I love SLC but the air quality and cost of living will drive me out soon :(
The City, County and State need to value humans and residents and not focus on economic development at all costs. Build side walks,
neighborhoods, bike lanes and better public transportation before you bring more businesses and people to the state. Elected official just
think of themselves and not the long term benefits to the people of the state.
The SLCPD is a tremendously overfunded, bloated, organization that is taking desperately needed money from important projects like
public housing and transit improvements. Defund them in stead of constantly increasing their budget.
The Utah State Legislature does not represent the opinions or concerns of Utah citizens. The City Government is much more aligned with
the people who live, especially, in the City. Clean air and water are priorities, and yet the UT Leg prefers to file lawsuits against the EPA
instead of improving the air quality. Keep doing the hard work of fighting the developers that make up a huge percentage of the UT Leg.
And fight against the Inland Port!
The answers provided in the how-safe-are-your-streets section of this survey were not clearly given—I believe there is an incredible
amount of reckless driving on SLC streets due to speeding and ignoring traffic signals (running red lights, 4-way stops, not watching for
pedestrians or non-automobile users of the street) and I’m not sure my answers (“not very well”) will be indicative of how unsafe I feel on
the streets here as a motorist and as a pedestrian.
The biggest issue I have is the homelessness issue is getting out of control. I am often confronted in the stairwell of my apartments or
the on the streets on state street with them on drugs, carrying weapons while high. many times they have been belligerent and
threatened me. When calling the police to have them escorted off the property, they are just told to leave and they promptly come back an
hour or two later.
The budget section was too comprehensive and overwhelming. I would have provided fewer categories and condensed them a bit. Some of
the questions also felt too large to answer on a survey. I answered that I'd pay $100 more on my property taxes but I would most likely be
willing to pay more if I knew it was going to services that improved the quality of life in Salt Lake City.
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The city and state have ear marked Millions of dollars to support bringing major league sports to the city when the city has neglected its
infrastructure. If we have the money available to support private enterprise we should also have it available to support current and
deferred community needs.
The city forced me to move my family out of downtown, [REDACTED], because of its gross inability to address the homeless, drug
proliferation, and housing control from the nearby buildings. Jackie and Erin’s governments ruined downtown and destroyed my former
home.
The city is improving and moving in the right direction. This is contrasted with the state, which is moving in the wrong direction
The city should be most concerned about the operations and maintenance of the city properties and less concerned about every little
social issue. Be fair and honest with all.
I am most upset that the city government appears to be fostering a city of single people that will have little to no long term ownership in
the city. This is witnessed by the closing of schools, and building apartments, and not fostering a place where family's can grow and feel
safe....just look at how Liberty Park, and others have changed, not first class parks.
Too much is emphasised on cramming more dense housing on the same property for the benifit of increasing city property taxes on the
same land.
I can see where this city is going. I suggest putting the same energy and time where the current property owners and residents can feel
safe and enjoy where they live and do business.
Lastly....don't farm out your city billing service to a company outside the state...keep jobs here with that responsibility.
Thank you
The homeless problem in SLC/state problem. The needs of the homeless can be improved if there is a combined effort. Although I don't
have the data to know for sure - but it probably true that the homeless in SLC come from communities outside of SLC including many
from rural areas of Utah. We need to work together with nonprofits and all government entities.
The homeless situation in Salt Lake City is a crisis. I can no longer go to the store or a gas station without being approached for a
handout. The situation on North Temple at the fairgrounds is a disgrace, and it's a gateway to the city from the airport.
The huge speed bumps that you put in our neighborhood are too big and hurt my car and my back!!!
Please reconsider maki g them less intense.
The new organization of bike lanes and reduction of traffic flow on 9th south is disconcerting, this does not allow adequate space for
parking. The homeless situation needs to be handled by each organization state, county, and city. The untrammeled growth in the city
and county is unsustainable, and poorly planned causing more congestion and poor air quality. The new combination of parking and bike
lanes needs bumpers as it is hard for drivers to determine the edge of the stall.All of the recent laws passed by the legislature are
embarrassing, undignified, and in contravention of my first amendment rights, which take precedence over state laws. This state has
become too expensive, too polluted without adequate care or thought to how to preserve the lake, and seems to be motivated by financial
greed, and backward, conservative thought processes that undermine the dignity, and choice of the intelligent, hardworking people who
have invested in the community and made Salt Lake their home.
The question about Traffic too fast "well vs not well" was a little confusing to answer. Not sure if this will skew your results, but
something to consider based on the wording of the question.
But yes traffic is too fast in my area and Salt Lake City. Why do we cater so much to cars? Six lane roads with homes on them makes no
sense? State street, 700 east, 1300 east as examples. 1300 East has a speed limit of 40 and we all known people drive 50-60+ mph. It's
insane. It's just too dangerous and loud.
Please bring the speed limit down and/or reduce the lanes of traffic on these major roads that have homes and apartments on them. We
wouldn't put a home on I15 or I80 with a sidewalk, which these roads have turned into the same width... It's too loud and dangerous to
walk on the sidewalks where there are businesses, let alone homes on these streets.
The new 1300 East "walkable" bridge over I80 is a joke... no one wants to cross there because cars don't stop to yield to pedestrians. It's
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chaos at those intersections and the city allowed it by catering so much to cars. I just do understand how the city can implement these
things without the neighborhood residents having a say in the construction. I live here and see it every day, which I doubt anyone on the
project plans understand.
I understand my comments won't do anything, but just wanted to share my disappointment in the city and state for the terrible car
focused developments without any insight from residents.
The question on how to spend $100 seems pointless, absent context
The reason I stated that the State and County should be doing more with Homelessness is because it seems like the current mayor will
not enforce laws to keep the city cleaned up and safe from the threats which widespread homelessness causes in terms of safety and
public health. As such, some government agency should step in to protect the quality of life and the safety of the citizens of the city.
Only time it seems there is a clean up is if there is a mayoral election approaching. Look at all the camping along the folsom trail and
other public parks/trails now versus right before the election. It seems like the philosophy of the city is that you can't arrest your way out
of anything, whether it is traffic enforcement for speeders, zoning complaints for violations, or homeless encampments.
The recent re-engineering of 900 South was a huge disappointment in several ways, made worse by the hideous "whale" that has become
the focal point of the 900 South community, and resulted in the misuse of the 900 South and 1100 East roundabout (people using the
apron of the center of the roundabout as a track, which is not safe, and the roundabout itself as a velodrome.
And in general the major thoroughfares are in the process of being made less user-friendly for drivers (to some extent even creating
safety hazards) while not improving them in terms of pedestrian safety. And an awful lot of money has been wasted on these projects
while allowing the roadways to continue to deteriorated throughout the city.
Also, the proliferation of electric scooters has become a public nuisance.
The roads beat by truck. Front end of a Toyota Tacoma broke after 65000 miles should have made it to 300000
The roads here suck.
Hugs for Thugs didn't work in 2020 and it still doesn't work in 2024. Mendenhall and her ilk conflate compassion for success. The
lawlessness allowed in 2020 is in part, responsible for the lawlessness now. It's a dangerous open air drug-fest along the Jordan River
Trail. And many other places, especially on the West Side of the city. "Soft on Crime" Mendenhall and chief Brown are directly responsible.
Downtown SLC is also a dumpster fire. I wonder if Mendenhall goes anywhere downtown at night without her armed detail. Finally,
whoever is the "Homeless Czar" for the city or county or state needs to be fired. He/She is a total gd failure and tax money is being
flushed down the toilet.
Oh, and did I mention that the roads suck. Stop making excuses for a lack of professional craftsmanship in road repairs and learn how to
patch them.
(I'll end now before I delve into the public getting railroaded into funding things like a baseball stadium and olympics and a new
basketball arena and helping create Gail's and Ryan's dynasties. Ugh
The "leaders" in SLC are selling out for a few pieces of silver (and their own ego-driven legacy) the future of what was once a beautiful
place. (With of course plenty of problems. If we allow it "leaders" will create a strip mall and high density dwelling concrete jungle nooks
and crannies filled with tent cities and drug addicts mingled with sports fans crowding a filthy urban landscape. Remember, all the
high-rollers have drivers and guards and live in gated communities with advanced security systems. And we the people will be the fools
that allowed it to happen. It's time to "Slow the Grow," take a breathe, and really plan the future here. There is absolutely NO hurry. Good
luck.
Fire "Complete Streets"
The roads in my community are horrific. There is no maintenance, my car is literally being beaten to death on the streets. I have no idea
what my taxes pay for because I receive zero benefits from those dollars. Perhaps this is the city's way to try and force everyone onto a
bike or public transit, but it's embarrassing for the city and the state of Utah that every street is in disrepair, full of potholes and the
pathetic efforts the city makes to slop some asphalt into the potholes just makes the problem even worse. At this point it is so bad, it's
the primary issue on my mind.
The speed bumps in my neighborhood were the wrong decision to install and have caused more traffic problems than they are solving-I
would love to see them removed.
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The survey had some typos and things that didn't work right. It could have used some more QA/QC review.
The survey is (I hope) a good way to assess citizen’s feelings on these complex topics.
The alternative is the media and social media, which both favor simplistic or absolutist approaches.
Side note - I think Mayor Mendenhall is fantastic. She’s the only public servant/politician I follow on instagram.
The survey took 30 to 40 minutes which was misleading when you said 15 min.
The survey was a bit long for the record.
Abatement is the most important priority when it comes to homelessness in the greater salt lake area. Enforcement of camping and
vagrancy laws must be the highest priority for the police department. Taking Seattle, WA into account, growing up there it reminded me
much of Salt Lake City today; a small number of unhoused individuals but not a visible, systemic problem. Now, going back to Seattle,
entire neighborhoods are unrecognizable and dangerous due to the rampant disregard for the rule of law. Please do not let that happen
here. Open air hard drug use, visible crime like stolen bicycle chop-shops, RV registration delinquency must NOT be allowed. Dedicate a
full time position to target expired registration and 72 hour parking/visible trash and you'll see a visible improvement in "rough
neighborhoods"
The survey was a little long, but I hope the info obtained is deemed detailed and useful.
The survey was sometimes glitchy
There is talk of making Main Street downtown SLC into a pedestrian plaza. An absurd idea due to presence of light rail. If no light rail,
this might be a good idea. But it cannot be with the trains. I you want a ped plaza, remove both the cars and the trains. Otherwise, let
cars continue to use the street.
There was no disabled box under employment status. Medical retirement came closest.
Please please please, clean up the air.
There were a couple typos like 'somewht' and sometimes it auto advanced and sometimes it did not but overall decent. I am not clear
about the different roles in city/county/state government levels so those questions were pretty off the cuff. Though I think all levels of
government need to be involved with something as important as the homeless/housing/cost of living crisis which effects everyone
There’s a reason why so many people have been moving here over the last few years. Covid aside this is an amazing place with loads of
potential, we all just need to continue to work together to keep it the amazing place we all know and love.
These questions were so broad that I'm not sure of the value. It's like asking a bike rider if they want bike lanes on every road. They say
yes & then we have bumper to bumper traffic & not enough street parking for all those living in the area. Poor parents that can't afford to
live in SLC have to hurry after work to jump on a freeway to pick up kids & get to soccer, ballet classes. Public transportation can never
fit their needs & schedules. The city has a dream world vision instead of focusing on basic roads, lowering taxes & homeless.
Oh, and mayor Erin canceled equal pay water. I can't afford my water bill even with equal pay. They keep raising our taxes to fund pet
projects. The folks at the Capitol even tax Social Security. The average person struggles. I'm grateful to be better off than many. Silly
survey. It feels like a message that they want to again raise taxes & we are pretending to care how you want it spent.
This helps me know what issues the state/city/county deal with. It's gratifying to know that citizens are listened to, presumably.
This seemed a bit skewed in several areas to answer the way you want us to. There were several questions where I had an opinion about
homelessness or unhoused persons & there was not a response defined for that. Also, there wasn't North SLC options for parks, such as
the Warm Springs Park area which I wish to see developed and refurbished ...
This survey feels, in many ways, like it is designed to enable y'all to be able to say you are addressing the issues identified by the public.
The problem is that "issues" will now be addressed by a bunch of committees that the public has long since stopped trusting of believing
in and will, as a result, be as unrepresentative as ever. We don't trust that you have our interests at your core- why should one survey
change that?
This survey took a long time and was not very intuitive in its formatting.
In general, the city is far more concerned about being aesthetically pleasing as opposed to offering social services for it's denizens who
are struggling to find housing. My brother and sister-in-law who rent here can barely afford it with 2 incomes that are nearly double
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minimum wage. A fifteen dollar minimum wage could help. Investing in affordable housing options may help. There are many roads to
improvement. When I am nice to the homeless population in my neighborhood (allow them to use the spigot on my house for water, allow
them to use the outlet on the outside of my house to charge devices), my neighbors routinely call the police and civil enforcement to make
sure my grass is no longer than 6 inches and my friends in an RV don't stay in my driveway (fully on my property) for a couple months in
the summer. The city could take time to educate people that homeless folks are just people like you and me. They could have fallen on a
single hard time or had a consistently hard life of poverty. Most folks in my neighborhood see homeless people as a blight and don't even
really see them as human (as evidenced by the drunk gentleman who tried to run some over with his truck outside my home). My brother
(a pedestrian) was hit by a car whose driver had no car insurance and now is responsible for all of his medical bills and as far as I am
aware the man who hit him was not even ticketed. City money would be much better spent in my opinion paying medical bills for
pedestrians and bikers hit by vehicles with uninsured drivers to incentivize the city to make more meaningful improvements to pedestrian
safety.
This survey was longer than I expected / wanted. Many of the questions I have no opinion or preference on simply because I do not have
regular interaction with those services. Consider structuring the survey to allow me to select the areas or services that I would like to
provide feedback on.
This survey was way too long and had too many redundant questions.
Also the elimination of utility equal pay is ridiculous. All other utilities are able to offer equal pay. A solution should have been identified
before sunsetting the program. The ending of this program will make it difficult for many households to budget for the summer spikes in
utilities.
This took WAY longer than estimate in the letter. Also many questions could have used a "no opinion" option. I feel like I was forced to
provide answers with no background knowledge in the subject which is only going to make the data you receive less valuable.
To our government, FREE PALESTINE!!! Call for an immediate ceasefire!!! The blood of innocents are on your hands
Too long
Too long!!!
Too long. Need to understand where in the process of answering questions I am. Am I halfway or only a couple left? Way too long and
unclear if survey saved and can come back later
Too long. I want to contribute but this took 30 minutes of my time. It would be appreciated if the questionnaire was more concise
Too many apartment complexes are being built in the city.
Too much focus on useless road designs as other roads are in complete disrepair. Homeless should be handled by the state. Tougher
enforcement of laws and the police need an east side presence. We have been asking for it for many decades. Poor management of the
parks make them unsafe. Countless requests to have homeless camps and fires removed from under bridges have been made with no
response from fire, policy or city. Ridiculous we have someone on a Segway checking recycling pins as we allow human waste in our
parks. The green loop is a horrible idea. it's just another reason not go downtown. We need buy open space and open up city creek again.
turf on asphalt will make the downtown better. We need to stop with all the hopes of bike lanes. It's too cold for 4-6 months and too hot
4-6 months. We can do better with the funds to parks, traffic flows and sidewalks, not bike lanes. Main Street needs to be closed from
South Temple to 4th south to traffic. The high schools are a joke at best. Old dumpy buildings with horrible administration. West high
the darling for some reason. It needs to go. We could us a mayor that doesn't tell us to stay a part during covid while sending her
daughter to birthday parties and private school. SLC has really fall apart the last 50 years. Then add the U is all about out of state
students with no regard to in-state students. Randell Taylor's own daughter goes to BYU. The attitude and focus of the city and school
are aligned and failing.
Trash collection and street maintenance really need improvement
Turn into ai interactive chat that has a conversation like i do with chatGPT with the paid membership right now.
Use directed street lighting to mitigate light pollution. Turn off building lights at night to mitigate avian death and migration
disorientation. thanks
Use of fossil fuels was not addresses. Air quality is terrible. I live on [REDACTED]. Dust that settles is black and greasy when I try to
wipe it. Need to use soap and water. The refinery purging their stacks every morning until the exhaust changes from black to white is
dangerous for my health. Thank goodness my condo has a treadmill.
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Very happy with the new bike infrastructure (300 west, 900s, 1100 e) and hope the improvements keep coming. Would also like to see
more traffic calming measures in residential areas
Very thorough survey and I liked how it forced you to pick an answer for some of the questions. We need more housing options!! More
affordable and deeply affordable housing. We also need more down payment assistance programs! Most of us are paying more in rent
than in a mortgage but cannot afford a down payment and are stuck in inadequate housing with questionable landlords. There needs to
be more awareness and action on predatory housing scams; literally most of KSL ads are scams that prey on people in need of affordable
housing and nothing is being down about these ads!
WAY to long of a survey.
We NEED affordable housing, both for renting and owning. The fact that I’m a college graduate, military veteran, and work a mid-level
corporate job and still can’t even come close to affording a home in Salt Lake City is insane. I can’t even comfortably afford to rent a
place on my own and have been forced to live with roommates to offset the crazy rent increases. No wonder homelessness is such an
issue in SLC!
We got the survey mailer late. Hope our response is still used.
The growth in the city/county is too much. Densification is not desirable. Automobile traffic drives way too fast and people use cell
phones way too much while driving - SLPD must give more traffic citations.
We have lived in SLC for [REDACTED], with 95% of it in downtown SLC and the last 6 months in Sugarhouse. We are concerned about the
hollowing out of SLC and the loss of families with kids in the city. We are frustrated by dogs outnumbering kids at parks and playgrounds
that should be dog-free. Our kids have been attacked by dogs in Memory Grove and Sugarhouse Park in areas where dogs are required to
be on leash. We also are frustrated by irresponsible dog owners who don't clean up after their pets. Our daughter's kindergarten class
had to remove their shoes because kids stepped in dog poop at their SLC school which doesn't allow dogs at all but dogs are there all the
time. Additionally, we are frustrated by the homelessness situation. We lived at [REDACTED] and observed drug deals regularly. There
were times that we couldn't walk in and out of the building because people were passed out in the doorway. We regularly stepped in feces
in our entrance and had people yell at our kids. We recognize that homeless people need treatment and housing but it is not humane to
allow them to loiter while stoned on the streets. Downtown and Sugarhouse need more owner-occupied condos and not just rental
properties and fewer surface parking lots. Library Square would be a great place for a playground for kids and hopefully the public safety
building proximity would ensure that the playground was safe. We also wish the relationship between the city and the Church of Jesus
Christ of Latter-Day Saints was stronger. We appreciate the city's emphasis on multimodal transportation and investment in transit. UTA
needs to expand bus service so that routes come more regularly. The S Line also needs to continue further east and connect up to
Millcreek Common. We appreciate the planned rebuild of 1300 E to make it more pedestrian and bike friendly. Please finish the curb and
gutter on some of the adjacent streets to 1300 E such as ours (Atkin Ave). Please remember that being pedestrian/bike friendly also
means being accessible for strollers, wheelchairs, and kids on bikes and not just commuter cyclists. We love the Peace Gardens which
are a neglected treasure in the city. We love SLC and want SLC to be a place where people can live, work, and play and that is family-
friendly. SLC has been losing kids and families at an alarming rate and we chose to stay here when we bought a house. We love the
diversity of the city, we love the access to nature, we love the trees, we love the cultural amenities, we love the restaurants, we love being
able to walk places, we love the shopping, we love the U., and we love how SLC has "grown up" in recent years (airport, trains, cuisine,
Eccles Theater, etc.). We want to be a resource to city leaders to achieve that family-friendly city vision. Thanks for doing the survey.
We need to encourage more multi family housing - particularly in the wealthy neighborhoods
We need to stop this crazy Marxist crap, start seeing people as people and not as a color.
We put too much emphasis on historic preservation in residential areas. The planning department is bogged down with applications from
history neighborhoods where applicants are doing every day maintenance and upkeep. This makes living here more expensive and
challenging to update existing housing to modern tech. I believe in preservation but it’s too burdensome, there has to be flexibility.
Weird person to ask for the survey cause I don't really care how things go and how things are I just survive work pay taxes sleep eat do it
all again I can care less how things go
What do you plan to do With the east-west divide Are you still planning on putting in a train box It would definitely help the divide
[REDACTED]
What is happening to our green space downtown? Nothing but a concrete jungle! Buildings are erected and parking is a problem.
Housing is expensive so multiple people have to live in one unit which increases the number of vehicles pertaining to that unit.
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What is the city doing about pollution - air, water and noise? What is the city doing about the water level in the Great Salt Lake?
What is the opposite of pragmatic? That is what this city is. You spend so much time talking about crap that doesn’t do the vast majority
of us any good. All we want are good roads and sidewalks, no homeless, and nice parks.
Why are divorced and single separate? If you are divorced you are single.
There were not enough chances to explain why for an answer. The quality of parks in Rose Park is inferior to parks in other areas of the
city. The city urban forest department is very friendly but underfunded. It takes too long to get city trees trimmed, even when the dead
branches pose a hazard.
Worried about affordable housing for the upcoming generations.
Would be useful to allow a general comment section since many available answers are not specific to my opinions
You can tell Government put ths out as there is no answer to hold POLITICIANS (CITY LEVEL) especially accountable
You have not questioned the problems of increased population, lack of water for this population, and poor air quality.
You need to preserve the quality of life people used to have here & why people even started moving here 10-20 years ago. People wanted
easy casual access to nature, not congested with people & cars, affordable for people to live & not having to watch our fellow SLCers
becoming homeless before our eyes or being forced to leave the state to find a quality of life near nature again. Our officials keep
courting being a "big city", when "big cities" come with "big problems" we, actual SLCers don't want. Nobody wants more crime, more
congestion, smaller & fewer affordable rental options, diminishing trees & *NATURAL* green spaces. You're ruining what special aspects
SLC had because you don't value it.
Why isn't the Great Salt Lake crisis being taken more seriously? Why are you constantly building art instillations the people who've been
there for decades & who have to live near them think are ugly when you could put that money into a community art space? Why aren't you
doing more to preserve local & loved long time businesses from being pushed further & further out fin the city because their building
owner is more concerned with fulfilling their own greed than the value of culture that business has contributed to? Why would you do
nothing to reverse the sale of the Pantages when that could have been an incredible spot for our arts & events community? Why aren't
you prioritizing community gathering spaces in your building aspirations? What are you doing to ensure that the residents of Rose Park &
Glendale aren't going to be gentrified & pushed out? What are you doing to actually create affordable housing so our homeless issue
actually gets solved again (remember when we used to make national news for how we had nearly eradicated homelessness in SLC & now
its the opposite)? How are you going employ developers who focus on affordable housing- because you categorically have not so far, you
just make the ones you hire set aside 1 out of 70 units as "affordable". Why aren't you doing anything to keep our venues since they keep
disappearing like In the Venue? What are you doing about the looming water crisis since we wont have enough water for the current
population in 2040 let alone the influx you are trying to cram in here? Why haven't you learned any lessons from how San Francisco ruined
it's culture? Why exactly does our mayor have so many connections to developers in her personal life that seem to go uncontested when
our city keeps telling her *AFFORDABLE HOUSING, NOT ANOTHER LUXURY APARTMENT BEHEMOTH"?
I've gotten to watch the neighbourhood I currently live in (which I lived in during middle school/high school) go from being a quiet street
where you could just sit outside & enjoy the relative peace to constantly having traffic & actually getting hit & rolled over the hood of a
car outside my apartment because some POS decided to speed in a residential neighbourhood coming out of downtown. My street is now
crawling with people every single time there's an event downtown or its past 10AM especially on weekends - then there's drunk people
from the bars & sports events everywhere including pissing next to our community garden? We've had someone set our trash bin on fire,
neighbours have had multiple bikes stolen from the parking lot in the last 2 years, & had to yell at 2 white kids with spray cans trying to
tag my goddamn apartment while I was taking my dog out one night. You're making SLC worse, not better.
Also, please for the love of god put up signs that there are deer & people need to slow down when driving on Foothill Drive near the Mario
Capecchi intersection. There's been 5 deer hit there in the last 2 months & it's fucking depressing to have to walk past considering I've
never seen that many dead deer in 1 year in that area.
Nobody needs literal examples of our City prioritizing courting an influx of people while our natural surroundings suffer.
Your all doing a great job.
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Your website is ineffective and difficult to navigate
an opinion of train routes... all aspects
i am begging someone to address the issue of the various businesses blasting music in their parking lots to keep away homeless people.
i live near a walgreens that does this and i had to buy a noise machine to try to drown out the music, and i can still hear this music. they
also have a robot cop surveillance system that makes announcements all nights and shines a blue light directly in my window.
i am very disappointed in the building of so many unattractive high rise buildings every where around the city and suburbs. the buildings
have no architectural appeal whatsoever! it reminds me of housing in communist countries! It make me wonder who would want to live
in them, and how do we get water to supply them? It feels like every square inch of open land now has a high rise apartment sitting on
it. As far as I'm concerned, the once beautiful City of Salt Lake has been ruined!!!!!! The Sugarhouse area, especially, breaks my heart!
It is a total disaster!!! I very sad. It doesn't feel like the citizens had andy say or input into what has happened! It doesn't seem fair!
less construction. The amount of construction, specifically in Sugarhouse, at the same time is outrageous. It leaves no room for getting
around. It would be helpful to space out some of these large projects.
please help the homeless. lower rent prices by 50%. raise minimum income by 100%
please improve the air quality to the extent that the city can
re: Homelessness
The city county and state should be ruthlessly cynical about establishing and funding non-profits and/or homeless advocacy groups. We
have seen such groups prolong and increase the problem of homelessness. At the same time, the number of such NGOs and the amounts
they are funded and the wages paid to the people who administer them always seem to steadily increase with the increase in the number
of homeless individuals.
It would be good to avoid the cycle where homelessness increases at the same rate funding for NGOs does.
right direction/wrong direction is meaningless without some context
some questions about traffic speed made no sense with the responses provided.
for the love of god do NOT expand I-15. Every successful modern city has 2 things in common: abundant medium and high density
housing and robust public transit. plan accordingly.
survey - some of the questions were not worded well (the city streets/not at all likert scale didn't really make sense?)
Salt lake city - lack of public transportation, safeness for pedestrians and bikers, overcrowding of canyons, recreations spaces (parks),
etc. is a major issue, along with environmental concerns (great salt lake, bad air quality). The air quality and transportation elements
need to be addressed.
the big issue is homelessness - how to decriminalize it and provide mental health services and help residents and business owners feel
safe. Liberty Park has become a homeless camp and this doesn't feel safe for the neighborhood.
the city has wasted time by not improving water and wastewater facilities. Now SLC is paying the high price of keeping rates low and not
maintaining and rebuilding this infrastructure. Get it!
this survey didn't give any place to add written comment for each of the different subjects. I have a whole lot I would like to share with
someone who cares. I have lived here for a long time. I get the air issue with bikability etc but with that airport, magcorp , refineries,
quarries give me a break.... 2100 south is a mess, 900 south is a mess. We need those arteries!!!!!!!!!! Don't do anymore. Use that
money to figure out the homelessness, potholes and the filth all over the city. Build, build, build how about taking care of what and who
all ready exist here. I walked on main street around 400 south use to be vibrant now it is filth... a mattress, huge pile of diarrhea looks
like it had been there for ages. Used to be different offices not emptiness. Most of the people walking are homeless. There is more, but I
go to go.
time to complete this survey was about 30-40 minutes (sheet said 15)